Balance Innovations, a Brink's Division
Claims Analyst - Workers' Compensation
Balance Innovations, a Brink's Division, Coppell, Texas, United States, 75019
Claims Analyst - Workers' Compensation
- Balance Innovations, a Brink's Division. Job Summary
The Brink’s Company is looking for a Claims Analyst to support the development, implementation, and oversight of its risk management, claims handling, and insurance programs, with a primary focus on Workers’ Compensation. This role will serve as a strategic partner in managing claims administered by multiple third‑party administrators (TPAs), ensuring compliance, financial accuracy, and timely resolution. The position requires cross‑functional collaboration and availability across time zones. Role Responsibilities
Claims Oversight & Strategy
Actively manage and oversee open Workers’ Compensation claims with the TPAs and carriers.
Review and challenge reserve recommendations, develop resolution strategies, and coordinate alignment with internal authority and financial exposure.
Monitor claim activity for timely and compliant handling, including escalation of high‑exposure or complex claims to Sr. Manager, Risk Management & Insurance.
Reserve & Financial Coordination
Collaborate with TPAs and internal stakeholders to confirm reserves are accurate, justified, and aligned with actuarial methodology.
Support actuarial reviews, accruals, and financial reporting by interpreting claim reserve data and identifying trends.
Compliance & Reporting
Confirm claims handling practices comply with applicable state regulations, carrier expectations, and internal policies.
Complete data requests for monthly/quarterly reports, allocations, renewals, audits, and ad hoc analysis.
Incident Response & Claim Administration
Oversee daily incident reporting to TPAs and act as a resource to Brink’s locations and management when incidents occur.
Support intake processes and ensure proper documentation and triage of new claims.
Litigation & Documentation Support
Coordinate with assigned outside counsel, adjusters, branches, safety, and operations teams to compile and produce relevant documents for litigated cases.
Liaise with external counsel, adjusters, and carriers to support case strategy and resolution.
Return‑to‑Work & Injury Management
Partner with Branches, Human Resources, Absence team, and Safety to support return‑to‑work initiatives and injury management strategies that reduce claim duration and cost.
Stakeholder Engagement
Maintain strong relationships with insurers, TPAs, brokers, consultants, vendors, and internal departments.
Support cross‑functional initiatives and contribute to continuous improvement of risk and claims programs.
Best Practices & Innovation
Identify, evaluate, and implement industry best practices in claims and risk management.
Recommend process improvements and technology improvements to streamline operations.
Skills & Experience
5-7 years Workers’ Compensation experience in claims, insurance, or risk management role High School diploma required, college degree preferred Strong understanding of risk management, insurance principles, claim handling guidelines, regulatory compliance, and best practices Familiarity with medical terminology and legal processes related to workers’ compensation Excellent verbal and written communication skills Detail‑oriented and organized High level of professionalism, diplomacy and tact, ensuring the confidentiality of information when required Exceptional organizational skills and attention to detail Proficiency in Excel, PowerPoint, and Risk Management and Claim Management Systems Strong analytical and interpretive skills; ability to identify trends and cost drivers Self‑motivated and able to work independently and in a team environment
Benefits
We provide a competitive salary, medical, dental, vision, and life insurance plans. In addition, we offer a 401(k) plan with a company match. Employment Details
Seniority Level
Mid‑Senior level Employment Type
Full‑time Job Function
Finance and Sales Industries
Software Development Referrals increase your chances of interviewing at Balance Innovations, a Brink's Division by 2x If you are interested and meet the requirements for this position, please apply.
#J-18808-Ljbffr
- Balance Innovations, a Brink's Division. Job Summary
The Brink’s Company is looking for a Claims Analyst to support the development, implementation, and oversight of its risk management, claims handling, and insurance programs, with a primary focus on Workers’ Compensation. This role will serve as a strategic partner in managing claims administered by multiple third‑party administrators (TPAs), ensuring compliance, financial accuracy, and timely resolution. The position requires cross‑functional collaboration and availability across time zones. Role Responsibilities
Claims Oversight & Strategy
Actively manage and oversee open Workers’ Compensation claims with the TPAs and carriers.
Review and challenge reserve recommendations, develop resolution strategies, and coordinate alignment with internal authority and financial exposure.
Monitor claim activity for timely and compliant handling, including escalation of high‑exposure or complex claims to Sr. Manager, Risk Management & Insurance.
Reserve & Financial Coordination
Collaborate with TPAs and internal stakeholders to confirm reserves are accurate, justified, and aligned with actuarial methodology.
Support actuarial reviews, accruals, and financial reporting by interpreting claim reserve data and identifying trends.
Compliance & Reporting
Confirm claims handling practices comply with applicable state regulations, carrier expectations, and internal policies.
Complete data requests for monthly/quarterly reports, allocations, renewals, audits, and ad hoc analysis.
Incident Response & Claim Administration
Oversee daily incident reporting to TPAs and act as a resource to Brink’s locations and management when incidents occur.
Support intake processes and ensure proper documentation and triage of new claims.
Litigation & Documentation Support
Coordinate with assigned outside counsel, adjusters, branches, safety, and operations teams to compile and produce relevant documents for litigated cases.
Liaise with external counsel, adjusters, and carriers to support case strategy and resolution.
Return‑to‑Work & Injury Management
Partner with Branches, Human Resources, Absence team, and Safety to support return‑to‑work initiatives and injury management strategies that reduce claim duration and cost.
Stakeholder Engagement
Maintain strong relationships with insurers, TPAs, brokers, consultants, vendors, and internal departments.
Support cross‑functional initiatives and contribute to continuous improvement of risk and claims programs.
Best Practices & Innovation
Identify, evaluate, and implement industry best practices in claims and risk management.
Recommend process improvements and technology improvements to streamline operations.
Skills & Experience
5-7 years Workers’ Compensation experience in claims, insurance, or risk management role High School diploma required, college degree preferred Strong understanding of risk management, insurance principles, claim handling guidelines, regulatory compliance, and best practices Familiarity with medical terminology and legal processes related to workers’ compensation Excellent verbal and written communication skills Detail‑oriented and organized High level of professionalism, diplomacy and tact, ensuring the confidentiality of information when required Exceptional organizational skills and attention to detail Proficiency in Excel, PowerPoint, and Risk Management and Claim Management Systems Strong analytical and interpretive skills; ability to identify trends and cost drivers Self‑motivated and able to work independently and in a team environment
Benefits
We provide a competitive salary, medical, dental, vision, and life insurance plans. In addition, we offer a 401(k) plan with a company match. Employment Details
Seniority Level
Mid‑Senior level Employment Type
Full‑time Job Function
Finance and Sales Industries
Software Development Referrals increase your chances of interviewing at Balance Innovations, a Brink's Division by 2x If you are interested and meet the requirements for this position, please apply.
#J-18808-Ljbffr