Brink’s Inc
Overview
The Brink’s Company is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network serves customers in 51 countries and more than 100 countries worldwide. Job Summary
Job Title: Claims Analyst. The role supports the development, implementation, and oversight of risk management, claims handling, and insurance programs, with a primary focus on Workers’ Compensation. The position serves as a strategic partner in managing claims administered by multiple third‑party administrators (TPAs), ensuring compliance, financial accuracy, and timely resolution. Cross‑functional collaboration across time zones is required. Responsibilities
Claims Oversight & Strategy
Actively manage and oversee open Workers’ Compensation claims with TPAs and carriers.
Review and challenge reserve recommendations, develop resolution strategies, and coordinate alignment with internal authority and financial exposure.
Monitor claim activity for timely and compliant handling, escalating high‑exposure or complex claims to Sr. Manager, Risk Management & Insurance.
Reserve & Financial Coordination
Collaborate with TPAs and internal stakeholders to confirm reserves are accurate, justified, and aligned with actuarial methodology.
Support actuarial reviews, accruals, and financial reporting by interpreting claim reserve data and identifying trends.
Compliance & Reporting
Ensure claims handling practices comply with applicable state regulations, carrier expectations, and internal policies.
Complete data requests for monthly/quarterly reports, allocations, renewals, audits, and ad hoc analysis.
Incident Response & Claim Administration
Oversee daily incident reporting to TPAs and act as a resource to Brink’s locations and management when incidents occur.
Support intake processes and ensure proper documentation and triage of new claims.
Litigation & Documentation Support
Coordinate with assigned outside counsel, adjusters, branches, safety, and operations teams to compile and produce relevant documents for litigated cases.
Liaise with external counsel, adjusters, and carriers to support case strategy and resolution.
Return-to-Work & Injury Management
Partner with Branches, Human Resources, Absence team, and Safety to support return‑to‑work initiatives and injury management strategies that reduce claim duration and cost.
Stakeholder Engagement
Maintain relationships with insurers, TPAs, brokers, consultants, vendors, and internal departments.
Support cross‑functional initiatives and contribute to continuous improvement of risk and claims programs.
Best Practices & Innovation
Identify, evaluate, and implement industry best practices in claims and risk management.
Recommend process and technology improvements to streamline operations.
Skills & Experience 5–7 years Workers’ Compensation experience in claims, insurance, or risk management
High School diploma required; college degree preferred
Strong understanding of risk management, insurance principles, claim handling guidelines, regulatory compliance, and best practices
Familiarity with medical terminology and legal processes related to workers’ compensation
Excellent verbal and written communication skills
Detail‑oriented and organized
Professional, diplomatic, and able to maintain confidentiality when required
Proficiency in Excel, PowerPoint, and Risk Management and Claim Management Systems
Strong analytical and interpretive skills; ability to identify trends and cost drivers
Self-motivated and able to work independently and in a team
What’s next? If you have the background and integrity we require and are looking for a challenging opportunity, consider employment with Brink’s U.S. We provide a competitive salary, medical, dental, vision, and life insurance plans, and a 401(k) plan with company match. To apply, please complete the entire application process, including prescreening questions and eSignature. You will receive an email confirming receipt of your application. We will review all candidates and notify you of status if we deem you fit for a job. For future career opportunities, join our talent network or follow us on social media. EEO statement: Brink’s is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. Brink’s is committed to providing a drug‑free workplace. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class. Seniority level: Mid-Senior level Employment type: Full-time Job function: Finance and Sales Industries: Truck Transportation
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The Brink’s Company is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network serves customers in 51 countries and more than 100 countries worldwide. Job Summary
Job Title: Claims Analyst. The role supports the development, implementation, and oversight of risk management, claims handling, and insurance programs, with a primary focus on Workers’ Compensation. The position serves as a strategic partner in managing claims administered by multiple third‑party administrators (TPAs), ensuring compliance, financial accuracy, and timely resolution. Cross‑functional collaboration across time zones is required. Responsibilities
Claims Oversight & Strategy
Actively manage and oversee open Workers’ Compensation claims with TPAs and carriers.
Review and challenge reserve recommendations, develop resolution strategies, and coordinate alignment with internal authority and financial exposure.
Monitor claim activity for timely and compliant handling, escalating high‑exposure or complex claims to Sr. Manager, Risk Management & Insurance.
Reserve & Financial Coordination
Collaborate with TPAs and internal stakeholders to confirm reserves are accurate, justified, and aligned with actuarial methodology.
Support actuarial reviews, accruals, and financial reporting by interpreting claim reserve data and identifying trends.
Compliance & Reporting
Ensure claims handling practices comply with applicable state regulations, carrier expectations, and internal policies.
Complete data requests for monthly/quarterly reports, allocations, renewals, audits, and ad hoc analysis.
Incident Response & Claim Administration
Oversee daily incident reporting to TPAs and act as a resource to Brink’s locations and management when incidents occur.
Support intake processes and ensure proper documentation and triage of new claims.
Litigation & Documentation Support
Coordinate with assigned outside counsel, adjusters, branches, safety, and operations teams to compile and produce relevant documents for litigated cases.
Liaise with external counsel, adjusters, and carriers to support case strategy and resolution.
Return-to-Work & Injury Management
Partner with Branches, Human Resources, Absence team, and Safety to support return‑to‑work initiatives and injury management strategies that reduce claim duration and cost.
Stakeholder Engagement
Maintain relationships with insurers, TPAs, brokers, consultants, vendors, and internal departments.
Support cross‑functional initiatives and contribute to continuous improvement of risk and claims programs.
Best Practices & Innovation
Identify, evaluate, and implement industry best practices in claims and risk management.
Recommend process and technology improvements to streamline operations.
Skills & Experience 5–7 years Workers’ Compensation experience in claims, insurance, or risk management
High School diploma required; college degree preferred
Strong understanding of risk management, insurance principles, claim handling guidelines, regulatory compliance, and best practices
Familiarity with medical terminology and legal processes related to workers’ compensation
Excellent verbal and written communication skills
Detail‑oriented and organized
Professional, diplomatic, and able to maintain confidentiality when required
Proficiency in Excel, PowerPoint, and Risk Management and Claim Management Systems
Strong analytical and interpretive skills; ability to identify trends and cost drivers
Self-motivated and able to work independently and in a team
What’s next? If you have the background and integrity we require and are looking for a challenging opportunity, consider employment with Brink’s U.S. We provide a competitive salary, medical, dental, vision, and life insurance plans, and a 401(k) plan with company match. To apply, please complete the entire application process, including prescreening questions and eSignature. You will receive an email confirming receipt of your application. We will review all candidates and notify you of status if we deem you fit for a job. For future career opportunities, join our talent network or follow us on social media. EEO statement: Brink’s is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. Brink’s is committed to providing a drug‑free workplace. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class. Seniority level: Mid-Senior level Employment type: Full-time Job function: Finance and Sales Industries: Truck Transportation
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