Warrior Insurance Network
Auto Casualty Claims Supervisor
Warrior Insurance Network, Chicago, Illinois, United States, 60290
Auto Casualty Claims Supervisor – Warrior Insurance Network
Join to apply for the Auto Casualty Claims Supervisor role at Warrior Insurance Network. We are looking for an experienced Casualty Claims Supervisor to lead our unit and drive growth.
Is it time for a change? If you answered YES, we’d love to talk to you.
Responsibilities
Lead, motivate, and provide direction to the Casualty Unit staff members
Conduct file and diary reviews to monitor adjuster work and ensure appropriate investigation, documentation, and fair claim settlement practices are followed, and that company quality standards are maintained.
Place appropriate authority level on claim files based upon investigation of facts and approve settlement checks within authority.
Review reports, design and support the implementation of procedures which improve claim settlement and customer service levels, and ensure that desired quality and quantity levels are maintained.
Oversee the implementation and monitoring of procedures to assure effectiveness and compliance.
Determine training needs of the department and establish and participate in programs to ensure training needs of personnel and processes.
Work with staff relative to any suits drawn on cases with respect to litigation handling.
Develop and manage a cost‑effective defense strategy.
Identify systems issues, problems, and suggestions for enhancements.
Manage the administrative functions of the unit, which include: Review, provide direction and assign new losses
Screening and selecting candidates
Setting performance objectives and monitoring performance results
Conduct performance appraisals
Complete reports as necessary
Daily review of files for payment approvals over adjuster authority and the transfer of files to appropriate areas (SIU, Litigation, Total Loss, Subrogation, etc.)
Conduct unit meetings
Review and respond to Department of Insurance complaints
Review and direct claim activity on customer inquiries
Complete special projects as assigned.
Qualifications
5+ years auto liability claims and/or supervisory experience
5+ years managing litigated personal auto files a plus
Strong technical and administrative background in auto claims handling
Ability to work independently on technical and administrative matters in accordance with company policy and procedures
Good leadership, training, and development skills
Excellent communication, interpersonal, and organizational skills
Ability to pass written examinations where required by state statutes to become a licensed claim
Hybrid position (after training is complete)
Non‑Standard Auto Claims experience a plus, not required
Benefits
Competitive Salaries
Commitment to your Training & Development
Medical and Dental and Vision Reimbursement
Short Term Disability/Long Term Disability
Life Insurance
Flexible Spending Account
Telemedicine Benefit
401k with a generous company match
Paid Time Off and Paid Holidays
Tuition Reimbursement
Wellness ProgramFun company sponsored events
And so much more!
Estimated Compensation $52,500/year – $106,250/year*
Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location.
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Is it time for a change? If you answered YES, we’d love to talk to you.
Responsibilities
Lead, motivate, and provide direction to the Casualty Unit staff members
Conduct file and diary reviews to monitor adjuster work and ensure appropriate investigation, documentation, and fair claim settlement practices are followed, and that company quality standards are maintained.
Place appropriate authority level on claim files based upon investigation of facts and approve settlement checks within authority.
Review reports, design and support the implementation of procedures which improve claim settlement and customer service levels, and ensure that desired quality and quantity levels are maintained.
Oversee the implementation and monitoring of procedures to assure effectiveness and compliance.
Determine training needs of the department and establish and participate in programs to ensure training needs of personnel and processes.
Work with staff relative to any suits drawn on cases with respect to litigation handling.
Develop and manage a cost‑effective defense strategy.
Identify systems issues, problems, and suggestions for enhancements.
Manage the administrative functions of the unit, which include: Review, provide direction and assign new losses
Screening and selecting candidates
Setting performance objectives and monitoring performance results
Conduct performance appraisals
Complete reports as necessary
Daily review of files for payment approvals over adjuster authority and the transfer of files to appropriate areas (SIU, Litigation, Total Loss, Subrogation, etc.)
Conduct unit meetings
Review and respond to Department of Insurance complaints
Review and direct claim activity on customer inquiries
Complete special projects as assigned.
Qualifications
5+ years auto liability claims and/or supervisory experience
5+ years managing litigated personal auto files a plus
Strong technical and administrative background in auto claims handling
Ability to work independently on technical and administrative matters in accordance with company policy and procedures
Good leadership, training, and development skills
Excellent communication, interpersonal, and organizational skills
Ability to pass written examinations where required by state statutes to become a licensed claim
Hybrid position (after training is complete)
Non‑Standard Auto Claims experience a plus, not required
Benefits
Competitive Salaries
Commitment to your Training & Development
Medical and Dental and Vision Reimbursement
Short Term Disability/Long Term Disability
Life Insurance
Flexible Spending Account
Telemedicine Benefit
401k with a generous company match
Paid Time Off and Paid Holidays
Tuition Reimbursement
Wellness ProgramFun company sponsored events
And so much more!
Estimated Compensation $52,500/year – $106,250/year*
Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location.
#J-18808-Ljbffr