J.P. Morgan
Provisioning & Stored Cards Senior Associate
New York, NY, United States
Job Information
Job Identification
210663811
Job Category
Product Management
Business Unit
Consumer & Community Banking
Posting Date
09/04/2025, 01:10 AM
Locations
450 W 33rd St, New York, NY, 10001, US; 880 Powder Mill Rd, Wilmington, DE, 19803, US
Apply Before
10/31/2025, 05:00 AM
Job Schedule
Full time
Base Pay/Salary
New York, NY $99,750.00-$150,000.00
Job Description Join our dynamic Payments organization, a team of talented product managers dedicated to innovating payment services on key platforms. We aim to revolutionize customer experiences, streamline our business processes, and consistently strive for product excellence. If you're an analytical thinker with a passion for problem-solving and delivering cutting-edge digital payment solutions, you've found your team.
As a Senior Product Associate in Commerce Payments team, you will focus on delivering seamless digital payments experiences that enable and encourage customers to use Chase cards wherever, whenever, and however they want to pay. You will work on defining, building, and enhancing key payments experiences and platform capabilities related to digital wallets and ecommerce, as well as supporting ongoing product health and performance. You will partner with Product Leaders and key stakeholders across the organization to develop, launch and manage features including product discovery, product research, requirements gathering and definition, writing user stories and acceptance criteria, and owning issue resolution.
Job responsibilities
Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies
Define, prioritize and clarify user stories; working with other Product Managers, engineering leads and the leadership team
Work with business stakeholders and the India engineering team to maintain a healthy backlog and provide visibility across the enterprise, including at the executive level
Maintain the functional quality of the work being delivered by setting and evaluating expectations and acceptance criteria
Collaborate with the Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives
Work closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs, test plans and scripts, that will drive desired outcomes
Conduct pre-release reviews which could include regression testing and Quality assurance to certify the release as production ready, as well as production validation for releases. Work closely with Product leads, developers, operations and production management teams to research and solve issues or defects that impact our customer experience.
Required qualifications, capabilities, and skills
3+ years of experience in product management, financial services, and digital.
Passion for understanding customer needs and demonstrated ability to build digital products
Ability to think strategically and to connect the dots to the bigger picture, while being accountable for diving into the details required to ensure successful execution
Proven success in collaborating, influencing, and guiding decisions with multiple stakeholders, including team members across product, technology and design
Strong understanding of product development using Agile / Scrum, including experience in writing high quality user stories and acceptance criteria for both back-end and front-end requirements and familiarity using tools such as JIRA or equivalent
Preferred qualifications, capabilities, and skills
Experience in online payments including wallets, ecommerce, and partner integration
Strong knowledge of Application Programming Interfaces and engineering practices
BS or MS in Computer Science, Business Management, or comparable field of study
About Us Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
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Job Information
Job Identification
210663811
Job Category
Product Management
Business Unit
Consumer & Community Banking
Posting Date
09/04/2025, 01:10 AM
Locations
450 W 33rd St, New York, NY, 10001, US; 880 Powder Mill Rd, Wilmington, DE, 19803, US
Apply Before
10/31/2025, 05:00 AM
Job Schedule
Full time
Base Pay/Salary
New York, NY $99,750.00-$150,000.00
Job Description Join our dynamic Payments organization, a team of talented product managers dedicated to innovating payment services on key platforms. We aim to revolutionize customer experiences, streamline our business processes, and consistently strive for product excellence. If you're an analytical thinker with a passion for problem-solving and delivering cutting-edge digital payment solutions, you've found your team.
As a Senior Product Associate in Commerce Payments team, you will focus on delivering seamless digital payments experiences that enable and encourage customers to use Chase cards wherever, whenever, and however they want to pay. You will work on defining, building, and enhancing key payments experiences and platform capabilities related to digital wallets and ecommerce, as well as supporting ongoing product health and performance. You will partner with Product Leaders and key stakeholders across the organization to develop, launch and manage features including product discovery, product research, requirements gathering and definition, writing user stories and acceptance criteria, and owning issue resolution.
Job responsibilities
Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies
Define, prioritize and clarify user stories; working with other Product Managers, engineering leads and the leadership team
Work with business stakeholders and the India engineering team to maintain a healthy backlog and provide visibility across the enterprise, including at the executive level
Maintain the functional quality of the work being delivered by setting and evaluating expectations and acceptance criteria
Collaborate with the Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives
Work closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs, test plans and scripts, that will drive desired outcomes
Conduct pre-release reviews which could include regression testing and Quality assurance to certify the release as production ready, as well as production validation for releases. Work closely with Product leads, developers, operations and production management teams to research and solve issues or defects that impact our customer experience.
Required qualifications, capabilities, and skills
3+ years of experience in product management, financial services, and digital.
Passion for understanding customer needs and demonstrated ability to build digital products
Ability to think strategically and to connect the dots to the bigger picture, while being accountable for diving into the details required to ensure successful execution
Proven success in collaborating, influencing, and guiding decisions with multiple stakeholders, including team members across product, technology and design
Strong understanding of product development using Agile / Scrum, including experience in writing high quality user stories and acceptance criteria for both back-end and front-end requirements and familiarity using tools such as JIRA or equivalent
Preferred qualifications, capabilities, and skills
Experience in online payments including wallets, ecommerce, and partner integration
Strong knowledge of Application Programming Interfaces and engineering practices
BS or MS in Computer Science, Business Management, or comparable field of study
About Us Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Similar Jobs
Use data to accelerate product development, drive business growth, and improve the Chase customer experience.
Card Risk Modeling (Applied AI ML) team is searching for talents in machine learning, big data and distributed computing with applications in credit card business.
At JPMorgan, we are not merely seeking job applicants. We are in search of team members who are eager to effect change and make a significant impact!
In this role you will manage governance activities, lending authority and serve as the point of contact for key executives.
#J-18808-Ljbffr