Pella Corporation
Pella Corporation is looking for a Residential Sales Consultant for the Des Moines, IA territory. The role demands a confident, outgoing Sales Consultant who is self‑disciplined, enjoys a challenge, and thrives in a fast‑paced, high‑energy environment.
Responsibilities
Achieve individual sales and customer satisfaction goals and objectives.
Effectively present Pella solutions to customers by executing the Pella Retail Sales Process during in‑home consultations.
Strive to close the sale during all customer interactions.
Ensure quotes and orders are accurate following the company sales process.
Respond to customer concerns and engage sales support resources to achieve first‑time resolution on all customer problems/issues.
Be available for customer appointments during evenings and weekends, in addition to weekday hours.
Maintain an exceptional level of expertise in Pella products/services and stay abreast of the competitive landscape.
Conduct after‑sales follow‑up with customers and develop lead and referral generation.
Actively represent Pella at company‑sponsored events, invitations to discuss and/or present Pella products, and home shows.
Leverage strong customer database system tools to manage all customer interactions and proactively communicate with customers.
Skills & Knowledge
Able to quickly earn trust and credibility with customers.
Provide superb customer service and generate referrals from one customer to others.
Skilled at relating to a variety of customers—balances poise and integrity with a service mentality.
Able to negotiate, build value, and address objections towards closing a sale.
Works collaboratively with Pella team members and customers.
Able to grasp technical concepts related to general construction.
Strong problem‑solving skills.
Energized by meeting and engaging new people; skilled networker.
Tenacious, able to persevere through sales challenges and setbacks.
Demonstrates a strong work ethic, flexibility about hours, and responsiveness to customer needs.
Seeks out internal experts and utilizes their knowledge.
Adaptable to changing processes and priorities.
Works well without close supervision but always keeps managers informed.
Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications.
Qualifications & Requirements
Bachelor’s degree (B. A.) from a four‑year college or university, or one to two years of related experience and/or training.
Motor vehicle record must meet company requirements.
Ability to manage multiple tasks in a constantly interruptive environment and prioritize responsibilities.
Reasonable accommodation available for individuals with disabilities.
Education & Experience Bachelor’s degree (B. A.) from a four‑year college or university; or one to two years related experience and/or training, or an equivalent combination of education and experience. Must have the ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities.
Benefits
Salary plus uncapped commission.
Hybrid work environment that includes home office and customer appointments.
Full benefits package: medical, dental, and vision.
Health savings and flex spending accounts.
Company‑paid short/long‑term disability insurance.
401(k) with company match.
In‑depth training program that includes virtual and hands‑on learning.
Quality engineered product solutions unmatched in the window and door industry.
Smartphones, tablets, laptops, and product samples provided.
Solid reputation of the Pella Brand.
Travel & Location Local travel will be required to showrooms, job sites, and customer/contractor locations. Must be able to drive to these locations and attend company functions as needed.
Physical Demands Frequent driving, standing, walking, sitting, using hands to finger, handle, or feel; reaching with hands and arms; talking or hearing. Occasionally required to climb, balance, stoop, kneel, crouch, or crawl. Must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Close vision, distance vision, color vision, and ability to adjust focus required. Noise level varies from low to moderate in administrative offices to moderate on construction sites.
Company Overview Founded in 1925, Pella Family of Brands is a growing, privately owned company recognized as a great place to work. With 18 manufacturing locations and over 10,000 team members in the U.S. and Canada, it leads the window and door industry with innovation, quality, and customer focus.
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Responsibilities
Achieve individual sales and customer satisfaction goals and objectives.
Effectively present Pella solutions to customers by executing the Pella Retail Sales Process during in‑home consultations.
Strive to close the sale during all customer interactions.
Ensure quotes and orders are accurate following the company sales process.
Respond to customer concerns and engage sales support resources to achieve first‑time resolution on all customer problems/issues.
Be available for customer appointments during evenings and weekends, in addition to weekday hours.
Maintain an exceptional level of expertise in Pella products/services and stay abreast of the competitive landscape.
Conduct after‑sales follow‑up with customers and develop lead and referral generation.
Actively represent Pella at company‑sponsored events, invitations to discuss and/or present Pella products, and home shows.
Leverage strong customer database system tools to manage all customer interactions and proactively communicate with customers.
Skills & Knowledge
Able to quickly earn trust and credibility with customers.
Provide superb customer service and generate referrals from one customer to others.
Skilled at relating to a variety of customers—balances poise and integrity with a service mentality.
Able to negotiate, build value, and address objections towards closing a sale.
Works collaboratively with Pella team members and customers.
Able to grasp technical concepts related to general construction.
Strong problem‑solving skills.
Energized by meeting and engaging new people; skilled networker.
Tenacious, able to persevere through sales challenges and setbacks.
Demonstrates a strong work ethic, flexibility about hours, and responsiveness to customer needs.
Seeks out internal experts and utilizes their knowledge.
Adaptable to changing processes and priorities.
Works well without close supervision but always keeps managers informed.
Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications.
Qualifications & Requirements
Bachelor’s degree (B. A.) from a four‑year college or university, or one to two years of related experience and/or training.
Motor vehicle record must meet company requirements.
Ability to manage multiple tasks in a constantly interruptive environment and prioritize responsibilities.
Reasonable accommodation available for individuals with disabilities.
Education & Experience Bachelor’s degree (B. A.) from a four‑year college or university; or one to two years related experience and/or training, or an equivalent combination of education and experience. Must have the ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities.
Benefits
Salary plus uncapped commission.
Hybrid work environment that includes home office and customer appointments.
Full benefits package: medical, dental, and vision.
Health savings and flex spending accounts.
Company‑paid short/long‑term disability insurance.
401(k) with company match.
In‑depth training program that includes virtual and hands‑on learning.
Quality engineered product solutions unmatched in the window and door industry.
Smartphones, tablets, laptops, and product samples provided.
Solid reputation of the Pella Brand.
Travel & Location Local travel will be required to showrooms, job sites, and customer/contractor locations. Must be able to drive to these locations and attend company functions as needed.
Physical Demands Frequent driving, standing, walking, sitting, using hands to finger, handle, or feel; reaching with hands and arms; talking or hearing. Occasionally required to climb, balance, stoop, kneel, crouch, or crawl. Must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Close vision, distance vision, color vision, and ability to adjust focus required. Noise level varies from low to moderate in administrative offices to moderate on construction sites.
Company Overview Founded in 1925, Pella Family of Brands is a growing, privately owned company recognized as a great place to work. With 18 manufacturing locations and over 10,000 team members in the U.S. and Canada, it leads the window and door industry with innovation, quality, and customer focus.
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