Beth Israel Deaconess Medical Center
Surgical Services Coordinator, Orthopedics
Beth Israel Deaconess Medical Center, Boston, Massachusetts, us, 02298
Surgical Services Coordinator, Orthopedics
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Surgical Services Coordinator will support the Orthopedics Department at Beth Israel Deaconess Medical Center in Boston, MA. The anticipated schedule is Monday through Thursday, 8:00am-4:30pm and Friday 7:30am – 4:00pm. Once fully trained, this role can work 40‑60% remote.
Responsibilities
Screens telephone calls and access for high‑level positions, deciding which individuals need face‑to‑face meetings, referring to other managers when possible, and resolving situations. Schedules and prepares for diverse and complex appointments, meetings, and travel arrangements.
Oversees planning and preparation for committees, distributes minutes, prepares agenda, materials, and committee work.
Plans, coordinates, and makes recommendations in preparation for high‑profile programs and events for the department.
Independently composes and edits complex and sensitive correspondence, reports, and documents for final approval by manager.
Compiles, analyzes, and summarizes data from multiple sources to create detailed complex documents, reports, and high‑level presentations.
Qualifications
High School diploma or GED required. Associate’s degree preferred.
3‑5 years related work experience required.
Advanced skills with Microsoft applications (Outlook, Word, Excel, PowerPoint or Access) and other web‑based applications. Ability to produce complex documents, perform analysis, and maintain databases.
Competencies
Decision Making: Ability to make decisions guided by precedents, policies, and objectives, regularly making decisions and recommendations on issues affecting a department.
Problem Solving: Ability to address varied problems requiring analysis or interpretation using direct observation and general precedents.
Independence of Action: Ability to set goals and determine how to accomplish defined results with broad guidance.
Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families, and external customers.
Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures, and policies and apply them in varied situations.
Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows.
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff, and external customers in a professional and respectful manner, using active listening and problem solving, and remaining calm in stressful situations.
Physical Nature of the Job Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues, and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
Equal Opportunity Employer/Veterans/Disabled
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Responsibilities
Screens telephone calls and access for high‑level positions, deciding which individuals need face‑to‑face meetings, referring to other managers when possible, and resolving situations. Schedules and prepares for diverse and complex appointments, meetings, and travel arrangements.
Oversees planning and preparation for committees, distributes minutes, prepares agenda, materials, and committee work.
Plans, coordinates, and makes recommendations in preparation for high‑profile programs and events for the department.
Independently composes and edits complex and sensitive correspondence, reports, and documents for final approval by manager.
Compiles, analyzes, and summarizes data from multiple sources to create detailed complex documents, reports, and high‑level presentations.
Qualifications
High School diploma or GED required. Associate’s degree preferred.
3‑5 years related work experience required.
Advanced skills with Microsoft applications (Outlook, Word, Excel, PowerPoint or Access) and other web‑based applications. Ability to produce complex documents, perform analysis, and maintain databases.
Competencies
Decision Making: Ability to make decisions guided by precedents, policies, and objectives, regularly making decisions and recommendations on issues affecting a department.
Problem Solving: Ability to address varied problems requiring analysis or interpretation using direct observation and general precedents.
Independence of Action: Ability to set goals and determine how to accomplish defined results with broad guidance.
Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families, and external customers.
Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures, and policies and apply them in varied situations.
Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows.
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff, and external customers in a professional and respectful manner, using active listening and problem solving, and remaining calm in stressful situations.
Physical Nature of the Job Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues, and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
Equal Opportunity Employer/Veterans/Disabled
#J-18808-Ljbffr