NTT DATA North America
Lead Public Cloud Engineer - GCP (Google Cloud Platform)
NTT DATA North America, Plano, Texas, us, 75086
Job Summary
Lead Public Cloud Engineer - GCP (Google Cloud Platform) at NTT DATA North America.
Senior Cloud Engineer responsible for advanced technical support, administration, and optimization of managed customer cloud environments spanning AWS, Azure, GCP and OCI with primary focus on GCP. This position demands deep multi‑cloud expertise, a strong understanding of managed services operations, and a proactive, problem‑solving outlook. The lead Cloud Engineer will also participate in automation initiatives, incident and change management, and mentor junior team members.
Key Responsibilities
Drive cloud operations & support: support customer self‑provision cloud instances across GCP, AWS, Azure, and OCI with security guardrails and backend deployment.
Monitor, troubleshoot, and resolve incidents, performance issues, and service outages in production and staging environments.
Implement and maintain monitoring, alerting, and logging solutions to ensure high availability and reliability.
Lead root cause analysis and post‑mortem documentation for major incidents.
Execute patch management, upgrades, and regular maintenance activities.
Develop and maintain backup, disaster recovery, and failover strategies and operations.
Participate in on‑call rotation and after‑hours support as required.
Develop and maintain Infrastructure as Code (IaC) templates using tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager.
Use scripting (Python, Bash, PowerShell) to automate repetitive tasks and operational processes.
Champion configuration management tools and assist in DevOps pipeline integrations.
Recommend and implement cost optimization, resource utilization, and rightsizing strategies.
Ensure adherence to security best practices, including least‑privilege access, encryption, and network segmentation.
Implement and manage identity and access management (IAM) policies and roles.
Monitor, identify, and remediate security vulnerabilities reported by scanning tools or external advisories.
Support compliance efforts related to customer and regulatory requirements (TxRAMP, ISO, SOC2, etc.).
Work closely with application, security, and network teams for solution delivery and support.
Mentor junior engineers and provide technical guidance as needed.
Create and update technical documentation, runbooks, and SOPs.
Participate in client calls to provide technical input when required.
Qualifications
Bachelor’s degree (or equivalent experience) in Computer Science, IT, Engineering, or a related field.
At least two of the following certifications or equivalent experience: Google Professional Cloud Architect / Engineer, AWS Certified Solutions Architect / SysOps Administrator, Microsoft Certified: Azure Administrator Associate or Solutions Architect Expert, Oracle Cloud Infrastructure Architect Associate/Professional.
(Preferred) DevOps or Automation Certifications (e.g., Kubernetes, Terraform).
(Preferred) ITIL Foundation or other support framework knowledge.
8–10 years’ experience; 8+ years of hands‑on experience in cloud engineering, operations, or support; 7+ years of multi‑cloud experience (hands‑on in at least four of AWS/Azure/GCP/OCI, with AWS and Azure mandatory).
Direct experience in managed services/NOC/SOC/MSP environments is a plus.
Technical Skills
Deep expertise with provisioning, configuring, securing, supporting, and optimizing cloud-native and hybrid workloads in GCP, AWS, Azure, and/or OCI.
Administration of compute, storage, networking, database, and PaaS services across supported platforms.
Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and automation tools (Terraform, CloudFormation, ARM templates).
Familiarity with cloud‑native security best practices (IAM, network security, data encryption).
Proficiency in scripting languages (Python, Bash, PowerShell).
Expert in ServiceNow ITSM and integration with cloud services.
Expert in Cloud Cost Optimization; familiarity with Apptio Cloudability.
Strong expertise in multi‑cloud disaster recovery, backup strategy, high‑availability architecture.
Familiarity with AppGate SDP, Qualys TotalCloud, Qualys Patch Management, Qualys CSAM, CrowdStrike, Palo Alto NGFW, etc.
Ability to analyze logs and monitor performance using native tools (Stackdriver, CloudWatch, Azure Monitor, OCI Monitoring).
Strong understanding of backup strategy, disaster recovery, and high‑availability architecture.
Experience with Microsoft Sentinel SIEM, Azure Blueprints, AWS Control Tower, etc.
Strong expertise in GitHub and repository management.
Equity, EEO Statement NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, click here. For Pay Transparency information, click here.
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Senior Cloud Engineer responsible for advanced technical support, administration, and optimization of managed customer cloud environments spanning AWS, Azure, GCP and OCI with primary focus on GCP. This position demands deep multi‑cloud expertise, a strong understanding of managed services operations, and a proactive, problem‑solving outlook. The lead Cloud Engineer will also participate in automation initiatives, incident and change management, and mentor junior team members.
Key Responsibilities
Drive cloud operations & support: support customer self‑provision cloud instances across GCP, AWS, Azure, and OCI with security guardrails and backend deployment.
Monitor, troubleshoot, and resolve incidents, performance issues, and service outages in production and staging environments.
Implement and maintain monitoring, alerting, and logging solutions to ensure high availability and reliability.
Lead root cause analysis and post‑mortem documentation for major incidents.
Execute patch management, upgrades, and regular maintenance activities.
Develop and maintain backup, disaster recovery, and failover strategies and operations.
Participate in on‑call rotation and after‑hours support as required.
Develop and maintain Infrastructure as Code (IaC) templates using tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager.
Use scripting (Python, Bash, PowerShell) to automate repetitive tasks and operational processes.
Champion configuration management tools and assist in DevOps pipeline integrations.
Recommend and implement cost optimization, resource utilization, and rightsizing strategies.
Ensure adherence to security best practices, including least‑privilege access, encryption, and network segmentation.
Implement and manage identity and access management (IAM) policies and roles.
Monitor, identify, and remediate security vulnerabilities reported by scanning tools or external advisories.
Support compliance efforts related to customer and regulatory requirements (TxRAMP, ISO, SOC2, etc.).
Work closely with application, security, and network teams for solution delivery and support.
Mentor junior engineers and provide technical guidance as needed.
Create and update technical documentation, runbooks, and SOPs.
Participate in client calls to provide technical input when required.
Qualifications
Bachelor’s degree (or equivalent experience) in Computer Science, IT, Engineering, or a related field.
At least two of the following certifications or equivalent experience: Google Professional Cloud Architect / Engineer, AWS Certified Solutions Architect / SysOps Administrator, Microsoft Certified: Azure Administrator Associate or Solutions Architect Expert, Oracle Cloud Infrastructure Architect Associate/Professional.
(Preferred) DevOps or Automation Certifications (e.g., Kubernetes, Terraform).
(Preferred) ITIL Foundation or other support framework knowledge.
8–10 years’ experience; 8+ years of hands‑on experience in cloud engineering, operations, or support; 7+ years of multi‑cloud experience (hands‑on in at least four of AWS/Azure/GCP/OCI, with AWS and Azure mandatory).
Direct experience in managed services/NOC/SOC/MSP environments is a plus.
Technical Skills
Deep expertise with provisioning, configuring, securing, supporting, and optimizing cloud-native and hybrid workloads in GCP, AWS, Azure, and/or OCI.
Administration of compute, storage, networking, database, and PaaS services across supported platforms.
Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and automation tools (Terraform, CloudFormation, ARM templates).
Familiarity with cloud‑native security best practices (IAM, network security, data encryption).
Proficiency in scripting languages (Python, Bash, PowerShell).
Expert in ServiceNow ITSM and integration with cloud services.
Expert in Cloud Cost Optimization; familiarity with Apptio Cloudability.
Strong expertise in multi‑cloud disaster recovery, backup strategy, high‑availability architecture.
Familiarity with AppGate SDP, Qualys TotalCloud, Qualys Patch Management, Qualys CSAM, CrowdStrike, Palo Alto NGFW, etc.
Ability to analyze logs and monitor performance using native tools (Stackdriver, CloudWatch, Azure Monitor, OCI Monitoring).
Strong understanding of backup strategy, disaster recovery, and high‑availability architecture.
Experience with Microsoft Sentinel SIEM, Azure Blueprints, AWS Control Tower, etc.
Strong expertise in GitHub and repository management.
Equity, EEO Statement NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, click here. For Pay Transparency information, click here.
#J-18808-Ljbffr