Ski Butlers
Operations Manager - Grand Hyatt Deer Valley
Ski Butlers, Park City, Utah, United States, 84060
Operations Manager – Grand Hyatt Deer Valley
Job Title:
Operations Manager – Grand Hyatt Deer Valley
Location:
Park City, Utah
Terms:
Seasonal, full- and part-time roles available
Pay:
$26/hour base wage, plus generous tips
Estimated Start Date:
10/11/2025
Requirements:
Expect weekend and holiday work. Daily operations are broken into morning and evening shifts. No previous experience required.
About Us:
Ski Butlers was founded in 2004 to take the hassle out of renting equipment and to bring our shared love for the mountains to customers, partners, and team members. We have cultivated an extraordinary team culture over the past 20 years, rallying behind collaboration, teamwork, accountability, and fun above all else. Our mission is to make ski vacations convenient by tapping into our shared passion, culture, and fun work environment to create a customer experience unlike any other. Ski Butlers is the global leader in ski and snowboard rental delivery, now servicing over 40 resorts in North America and Europe. We embody our 5 core values: Service, Simple, Purposeful, Curious, Give. Delivering exceptional service, being purposeful, keeping it simple, remaining curious and giving back to our communities is the foundation we built on. We are a stand‑alone business under the Denver‑based Alterra Mountain Company.
About The Role:
This Operations Leader role is to help promote a productive environment allowing the team to have quality guest interactions. You will lead a team of ski technicians in delivering rental equipment, plan shifts, ensure quality equipment, and answer guest questions. You will also be responsible for growing the business and will be rewarded as it grows. We look for someone who has ownership, is self‑motivated, driven to succeed, and wants to grow this business and share in that success.
Perks & Benefits
Free Alterra Mountain Company employee pass
Unlimited access to all AMC owned resorts
Opportunity to upgrade to full Ikon Pass at a heavily discounted rate
Ability to ski every day (subject to blackout dates at Deer Valley)
Access to 645+ industry discounted brands through Expertvoice
Discounted access to Rossignol/Dynastar/Lange equipment
401(k) benefit and match for all staff members over 18 years old
Location‑specific, customer‑service based bonuses (four total in-season)
Primary Responsibilities
Pre‑season shop set‑up
Weekly scheduling
Daily operations planning and execution
Hands‑on shop shifts, coaching Team Leaders and Ski Technicians
Weekly 1:1 meetings with direct reports and manager
Weekly resourcing reports
Labor and expense management
Secondary Responsibilities
Strong, confident, and professional communication skills
Ability to balance time between sales and operations effectively through use of calendar, coaching, and provided tools
Detail‑oriented with good note‑taking skills
Ability to accept and deliver necessary feedback
Polished writing skills are a plus
Previous sales experience is a plus
Previous management/leadership experience is a plus
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Operations Manager – Grand Hyatt Deer Valley
Location:
Park City, Utah
Terms:
Seasonal, full- and part-time roles available
Pay:
$26/hour base wage, plus generous tips
Estimated Start Date:
10/11/2025
Requirements:
Expect weekend and holiday work. Daily operations are broken into morning and evening shifts. No previous experience required.
About Us:
Ski Butlers was founded in 2004 to take the hassle out of renting equipment and to bring our shared love for the mountains to customers, partners, and team members. We have cultivated an extraordinary team culture over the past 20 years, rallying behind collaboration, teamwork, accountability, and fun above all else. Our mission is to make ski vacations convenient by tapping into our shared passion, culture, and fun work environment to create a customer experience unlike any other. Ski Butlers is the global leader in ski and snowboard rental delivery, now servicing over 40 resorts in North America and Europe. We embody our 5 core values: Service, Simple, Purposeful, Curious, Give. Delivering exceptional service, being purposeful, keeping it simple, remaining curious and giving back to our communities is the foundation we built on. We are a stand‑alone business under the Denver‑based Alterra Mountain Company.
About The Role:
This Operations Leader role is to help promote a productive environment allowing the team to have quality guest interactions. You will lead a team of ski technicians in delivering rental equipment, plan shifts, ensure quality equipment, and answer guest questions. You will also be responsible for growing the business and will be rewarded as it grows. We look for someone who has ownership, is self‑motivated, driven to succeed, and wants to grow this business and share in that success.
Perks & Benefits
Free Alterra Mountain Company employee pass
Unlimited access to all AMC owned resorts
Opportunity to upgrade to full Ikon Pass at a heavily discounted rate
Ability to ski every day (subject to blackout dates at Deer Valley)
Access to 645+ industry discounted brands through Expertvoice
Discounted access to Rossignol/Dynastar/Lange equipment
401(k) benefit and match for all staff members over 18 years old
Location‑specific, customer‑service based bonuses (four total in-season)
Primary Responsibilities
Pre‑season shop set‑up
Weekly scheduling
Daily operations planning and execution
Hands‑on shop shifts, coaching Team Leaders and Ski Technicians
Weekly 1:1 meetings with direct reports and manager
Weekly resourcing reports
Labor and expense management
Secondary Responsibilities
Strong, confident, and professional communication skills
Ability to balance time between sales and operations effectively through use of calendar, coaching, and provided tools
Detail‑oriented with good note‑taking skills
Ability to accept and deliver necessary feedback
Polished writing skills are a plus
Previous sales experience is a plus
Previous management/leadership experience is a plus
#J-18808-Ljbffr