Employment Development Department
STAFF SERVICES MANAGER I
Employment Development Department, California, Missouri, United States, 65018
Position Overview
Join to apply for the
STAFF SERVICES MANAGER I
role at
Employment Development Department . Pay Range
This role has a base pay range of
$7,172.00 - $8,910.00 . Position Details
Job Code: 495303 Position #: 280-309-4800-976 Working Title: Policy Review and Improvement Unit Manager Classification: STAFF SERVICES MANAGER I # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00am – 5:00pm Work Week: Monday – Friday Department Information
The Employment Development Department (EDD) is one of the largest state departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD. Job Description & Duties
The Employment Development Department (EDD) is seeking a highly motivated and experienced leader to serve as Staff Services Manager I (SSM I) for the Policy Review and Improvement Unit, a key unit within the Policy and Legislative Group of the Disability Insurance (DI) Branch, Central Office Division. Under the general direction of the Policy and Legislative Group Manager (SSM II), the SSM I will lead, supervise, and manage a team of professional analysts responsible for conducting regular, systematic reviews of policies, statutes, codes, and regulations that govern California’s State Disability Insurance (SDI) programs and recommend improvements to ensure that those are relevant, consistent and effective for Californians. This role is critical to ensuring that all program policies, laws and regulations are not only compliant with existing laws and government directives but are also aligned with the department’s operational goals, internal governance standards, and evolving public needs. The SSM I drives policy modernization by identifying legislative gaps, redundancies or inefficiencies, leading the team in preparing legal and policy analyses to recommend improvements, legislative or regulatory proposals, policy statements or memos. As a policy subject matter expert, the SSM I provides strategic guidance and support to program areas, legal counsel, executive leadership, and field operations teams. The incumbent will serve as a liaison with other state departments, legal offices, and Disability Insurance/Paid Family Leave program experts nationwide to monitor legislative updates, regulatory trends, and industry best practices, ensuring the department remains proactive and responsive in its policy approach. This position exists at 800 Capitol Mall, Sacramento, CA ARU 309. If you have questions about this position, please contact the “Hiring Unit Contact” listed under Contact Information. Special Requirements
It is strongly encouraged to apply through your CalCareer Account at
www.calcareers.ca.gov . Please submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. If you cannot apply electronically through your CalCareer Account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions” section below. Ensure the following: Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment Application STD Form 678. Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678. Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only. Do not include your full Social Security Number on your documents and/or do not provide any LEAP information. Candidates who have the highest combined application and SOQ scores will be invited for the interview and those shortlisted for interview will have to complete a writing exercise prior to their interview. Examination/Assessment
To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired. Click the examination link below for more information and to take the exam:
Staff Services Manager I Bulletin . Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date (10/20/2025) to be considered. Note that mobile bar code dates are not considered postmark dates for the purpose of determining timely filing of an application. Required Application Package Documents
Current State Examination/Employment Application STD Form 678 (or Electronic State Employment Application). All experience and education relating to the Minimum Qualifications listed on the Classification Specification must be included. Resume is optional. Degree/Diploma. Statement of Qualifications (SOQ) is required. Refer to the “Statement of Qualifications Requirements” section for more information about the SOQ. Seniority Level
Mid-Senior level Employment Type
Full-time Job Function
Other Industries
Government Administration Referrals
Referrals increase your chances of interviewing at Employment Development Department by 2x. Get notified about new Service Manager jobs in
Sacramento County, CA . #J-18808-Ljbffr
Join to apply for the
STAFF SERVICES MANAGER I
role at
Employment Development Department . Pay Range
This role has a base pay range of
$7,172.00 - $8,910.00 . Position Details
Job Code: 495303 Position #: 280-309-4800-976 Working Title: Policy Review and Improvement Unit Manager Classification: STAFF SERVICES MANAGER I # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00am – 5:00pm Work Week: Monday – Friday Department Information
The Employment Development Department (EDD) is one of the largest state departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD. Job Description & Duties
The Employment Development Department (EDD) is seeking a highly motivated and experienced leader to serve as Staff Services Manager I (SSM I) for the Policy Review and Improvement Unit, a key unit within the Policy and Legislative Group of the Disability Insurance (DI) Branch, Central Office Division. Under the general direction of the Policy and Legislative Group Manager (SSM II), the SSM I will lead, supervise, and manage a team of professional analysts responsible for conducting regular, systematic reviews of policies, statutes, codes, and regulations that govern California’s State Disability Insurance (SDI) programs and recommend improvements to ensure that those are relevant, consistent and effective for Californians. This role is critical to ensuring that all program policies, laws and regulations are not only compliant with existing laws and government directives but are also aligned with the department’s operational goals, internal governance standards, and evolving public needs. The SSM I drives policy modernization by identifying legislative gaps, redundancies or inefficiencies, leading the team in preparing legal and policy analyses to recommend improvements, legislative or regulatory proposals, policy statements or memos. As a policy subject matter expert, the SSM I provides strategic guidance and support to program areas, legal counsel, executive leadership, and field operations teams. The incumbent will serve as a liaison with other state departments, legal offices, and Disability Insurance/Paid Family Leave program experts nationwide to monitor legislative updates, regulatory trends, and industry best practices, ensuring the department remains proactive and responsive in its policy approach. This position exists at 800 Capitol Mall, Sacramento, CA ARU 309. If you have questions about this position, please contact the “Hiring Unit Contact” listed under Contact Information. Special Requirements
It is strongly encouraged to apply through your CalCareer Account at
www.calcareers.ca.gov . Please submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. If you cannot apply electronically through your CalCareer Account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions” section below. Ensure the following: Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment Application STD Form 678. Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678. Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only. Do not include your full Social Security Number on your documents and/or do not provide any LEAP information. Candidates who have the highest combined application and SOQ scores will be invited for the interview and those shortlisted for interview will have to complete a writing exercise prior to their interview. Examination/Assessment
To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired. Click the examination link below for more information and to take the exam:
Staff Services Manager I Bulletin . Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date (10/20/2025) to be considered. Note that mobile bar code dates are not considered postmark dates for the purpose of determining timely filing of an application. Required Application Package Documents
Current State Examination/Employment Application STD Form 678 (or Electronic State Employment Application). All experience and education relating to the Minimum Qualifications listed on the Classification Specification must be included. Resume is optional. Degree/Diploma. Statement of Qualifications (SOQ) is required. Refer to the “Statement of Qualifications Requirements” section for more information about the SOQ. Seniority Level
Mid-Senior level Employment Type
Full-time Job Function
Other Industries
Government Administration Referrals
Referrals increase your chances of interviewing at Employment Development Department by 2x. Get notified about new Service Manager jobs in
Sacramento County, CA . #J-18808-Ljbffr