Accounts Receivable Specialist

Job Summary: Reporting to the Accounts Receivable Manager, this position manages customer accounts, processes customer payments, oversees collections and deductions, while supporting accurate and timely financial reporting. Without restricting the generality of the above-stated basic functions, this position shall perform such duties and responsibilities as may be assigned including but not restricted to the following: Responsibilities

Handle daily deposits and process credit card payments Manage collections on delinquent accounts Monitor customer invoices across various billing processes (EDI, direct import, customer portals) and communicate any issues Work directly with customers regarding billing discrepancies and questions Escalate delinquent accounts and program discrepancies to management Prepare and review monthly statements for assigned portfolio Process customer deductions (rebates, indirect deviations, promotions, defectives) accurately Validate and process customer credits, including returns and delivery discrepancies Partner with sales administration and customer service to resolve deduction issues Provide internal usage reports of promotional programs, as needed Support the team with ad hoc reports and special requests Contribute to monthly reporting and provide support for month-end requirements Required Skills/Experience

High school diploma paired with an accounting certificate or diploma Minimum 5 years of high-volume Accounts Receivable experience Strong customer service mindset and ability to work well in a team Professional and discreet manner Excellent attention to detail and accuracy Deadline-oriented, particularly for period-end duties Eager to learn and grow skills Proficient in Microsoft Excel Experience with NetSuite software is an asset

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