SouthState Bank
Universal Banker I - Houston Kingwood, Texas
SouthState Bank, Houston, Texas, United States, 77246
Universal Banker I - Houston Kingwood, Texas
3 days ago Be among the first 25 applicants The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond – we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! Summary/Objectives
The Universal Banker serves as a full service, single point of contact in the branch for SouthState customers’ financial needs. The position operates in the dual capacity of a Teller and FSR providing exceptional customer service in both transactional and account management. The Universal Banker seeks to attract, expand, and retain customer relationships and is responsible for contributing to the financial growth of the bank. Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Serves customers quickly, accurately, efficiently, and confidentially according to the South State Bank Service Standards. Knows and understands the products and services offered by the Bank, including facts, features, benefits, rules, regulations, and pricing. Identifies customer needs and expectations by listening for clues and seeks opportunities to expand relationships by making referrals. Maintains a neat and professional personal appearance in accordance with bank policy. Ensures compliance with all banking regulations, including Regulation CC and the Bank Secrecy Act. Develops a strong understanding of customer-facing technology and can enroll customers in self-service options. Processes transactions for savings, checking, and loan accounts. Assists in guiding and training new tellers. Allows customer access to safe deposit boxes. Cashes checks and processes savings withdrawals within assigned limits. Sells certified checks. Balances transactions daily. Services/balances ATM. Utilizes the branch capture system. Follows policies and procedures to minimize operational errors and maintain proper workflow. Follows the branch’s security and audit procedures and understands the operation of security devices. Opens new deposit accounts and handles other services such as stop payments, wire transfers, and maintenance functions within limits. Explains policies and procedures to customers. Resolves customer problems and complaints with courtesy and discretion, directing difficult issues to appropriate sources. Shows sincere appreciation for each customer’s time and business. Assures accurate, timely, and properly distributed branch records, reports, and correspondence. Universal Banker Functions
One year of teller or cash handling experience and six months customer relationship building or sales experience. Demonstrated expertise in the Teller II and basic FSR job functions. Additional responsibilities may include vault responsibilities or back-up vault responsibilities. Other duties as assigned. Qualifications, Education, And Certification Requirements
Education: High School diploma or equivalent. Experience: Cash handling, sales, customer service. Previous banking experience preferred. Specific Knowledge: Good interpersonal skills, computer skills, and ability to read, write, speak, and understand English. Training Requirements/Classes
The SouthState Way New Team Member Orientation. Teller Foundations. Banker Foundations. All assigned Regulatory Compliance Training. Acknowledgement of all policies through DocuSign as assigned. Additional training may be required depending on experience. PHYSICAL DEMANDS
Must be able to lift up to 50 pounds and stand/sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers. WORK ENVIRONMENT
This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility with ability to go to a break room or restroom during breaks. TRAVEL
Travel may be required to attend meetings or training as needed. Equal Opportunity Employer, including disabled/veterans. Seniority level: Entry level Employment type: Full-time Job function: Finance and Sales Industries: Banking Referrals increase your chances of interviewing at SouthState Bank by 2x Get notified about new Universal Banker jobs in
Houston, TX .
#J-18808-Ljbffr
3 days ago Be among the first 25 applicants The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond – we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! Summary/Objectives
The Universal Banker serves as a full service, single point of contact in the branch for SouthState customers’ financial needs. The position operates in the dual capacity of a Teller and FSR providing exceptional customer service in both transactional and account management. The Universal Banker seeks to attract, expand, and retain customer relationships and is responsible for contributing to the financial growth of the bank. Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Serves customers quickly, accurately, efficiently, and confidentially according to the South State Bank Service Standards. Knows and understands the products and services offered by the Bank, including facts, features, benefits, rules, regulations, and pricing. Identifies customer needs and expectations by listening for clues and seeks opportunities to expand relationships by making referrals. Maintains a neat and professional personal appearance in accordance with bank policy. Ensures compliance with all banking regulations, including Regulation CC and the Bank Secrecy Act. Develops a strong understanding of customer-facing technology and can enroll customers in self-service options. Processes transactions for savings, checking, and loan accounts. Assists in guiding and training new tellers. Allows customer access to safe deposit boxes. Cashes checks and processes savings withdrawals within assigned limits. Sells certified checks. Balances transactions daily. Services/balances ATM. Utilizes the branch capture system. Follows policies and procedures to minimize operational errors and maintain proper workflow. Follows the branch’s security and audit procedures and understands the operation of security devices. Opens new deposit accounts and handles other services such as stop payments, wire transfers, and maintenance functions within limits. Explains policies and procedures to customers. Resolves customer problems and complaints with courtesy and discretion, directing difficult issues to appropriate sources. Shows sincere appreciation for each customer’s time and business. Assures accurate, timely, and properly distributed branch records, reports, and correspondence. Universal Banker Functions
One year of teller or cash handling experience and six months customer relationship building or sales experience. Demonstrated expertise in the Teller II and basic FSR job functions. Additional responsibilities may include vault responsibilities or back-up vault responsibilities. Other duties as assigned. Qualifications, Education, And Certification Requirements
Education: High School diploma or equivalent. Experience: Cash handling, sales, customer service. Previous banking experience preferred. Specific Knowledge: Good interpersonal skills, computer skills, and ability to read, write, speak, and understand English. Training Requirements/Classes
The SouthState Way New Team Member Orientation. Teller Foundations. Banker Foundations. All assigned Regulatory Compliance Training. Acknowledgement of all policies through DocuSign as assigned. Additional training may be required depending on experience. PHYSICAL DEMANDS
Must be able to lift up to 50 pounds and stand/sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers. WORK ENVIRONMENT
This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility with ability to go to a break room or restroom during breaks. TRAVEL
Travel may be required to attend meetings or training as needed. Equal Opportunity Employer, including disabled/veterans. Seniority level: Entry level Employment type: Full-time Job function: Finance and Sales Industries: Banking Referrals increase your chances of interviewing at SouthState Bank by 2x Get notified about new Universal Banker jobs in
Houston, TX .
#J-18808-Ljbffr