SouthState Bank
Universal Banker I - FT Collins Mulberry, CO
SouthState Bank, Fort Collins, Colorado, us, 80523
Universal Banker I - FT Collins Mulberry, CO
Join to apply for the Universal Banker I - FT Collins Mulberry, CO role at SouthState Bank.
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s, we have become a trusted financial partner across the South and beyond, known for combining personal relationships with forward‑thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values—building trust, fostering lasting relationships, and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated, and team members are inspired to achieve their greater purpose. Your future begins here!
Summary/Objectives The Universal Banker serves as a full-service, single point of contact in the branch for SouthState customers’ financial needs. The position operates in the dual capacity of a Teller and FSR, providing exceptional customer service in both transactional and account management. The Universal Banker seeks to attract, expand, and retain customer relationships and is responsible for contributing to the financial growth of the bank.
Essential Functions
Serves customers quickly, accurately, efficiently, and confidentially according to the South State Bank Service Standards.
Knows and understands the products and services offered by the bank, including facts, features, benefits, rules, regulations, price structure, and service definitions.
Identifies customer needs and expectations by listening for clues, and seeks opportunities to expand relationships through referrals.
Maintains a neat and professional personal appearance in accordance with bank policy.
Ensures compliance with all banking regulations, including Regulation CC and the Bank Secrecy Act.
Develops a strong understanding of customer‑facing technology and enrolls customers in self‑service options.
Teller Duties
Processes transactions for savings, checking, and loan accounts.
Maintains a neat and orderly work area.
Assists in guiding and training new tellers.
Allows customers access to safe deposit boxes.
Cashes checks and processes savings withdrawals within assigned limits.
Sells certified checks.
Balances transactions daily.
Services/balances ATM.
Utilizes the branch capture system.
Follows policies and procedures to minimize operational errors.
Follows the branch’s security and audit procedures and understands security device operations.
FSR Duties
Opens new deposit accounts and provides product knowledge, handling additional services such as stop payments and wire transfers within limits.
Explains policies and procedures respectfully, considering customer unfamiliarity.
Resolves customer problems and complaints with courtesy and discretion, directing to other sources when needed.
Shows sincere appreciation for each customer’s time and business, providing business cards when applicable.
Follows branch security and audit procedures and device operations.
Ensures branch records, reports, and correspondence from customer development attempts are accurate, timely, and properly distributed.
Universal Banker Functions
One year of teller or cash‑handling experience and six months of customer relationship building or sales experience.
Demonstrated expertise in the Teller II and basic FSR job functions.
Additional responsibilities may include vault duties or backup vault duties.
Other duties as assigned.
Qualifications, Education, and Certification Requirements
Education: High School diploma or equivalent.
Experience: Cash handling, sales, customer service; previous banking experience preferred.
Specific Knowledge: Good interpersonal skills, computer skills, and reading, writing, speaking, and understanding English.
Training Requirements / Classes
The SouthState Way New Team Member Orientation.
Teller Foundations.
Banker Foundations.
All assigned Regulatory Compliance Training.
Acknowledgement of all policies through DocuSign as assigned.
Additional training may be required depending on experience.
Physical Demands
Must lift up to 50 pounds, stand and/or sit for long periods, and effectively access and interpret information on computer screens, documents, reports, and cash denominations.
Work Environment This position is most likely in an open lobby area with an individual workstation, located inside a cooled and heated facility with access to a break room or rest room during breaks.
Travel Travel may be required to attend meetings or training as needed.
Compensation In accordance with Colorado law, the anticipated pay range for this position is between $37,579.00 and $56,369.00. Actual offers will be determined based on applicant skills, experience, and education.
Application Deadline While the anticipated deadline for the job posting is 11-07-2025, we encourage you to submit your application as we may still consider qualified candidates beyond this date.
Equal Opportunity Employer SouthState Bank is an equal opportunity employer, including disabled and veterans.
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The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s, we have become a trusted financial partner across the South and beyond, known for combining personal relationships with forward‑thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values—building trust, fostering lasting relationships, and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated, and team members are inspired to achieve their greater purpose. Your future begins here!
Summary/Objectives The Universal Banker serves as a full-service, single point of contact in the branch for SouthState customers’ financial needs. The position operates in the dual capacity of a Teller and FSR, providing exceptional customer service in both transactional and account management. The Universal Banker seeks to attract, expand, and retain customer relationships and is responsible for contributing to the financial growth of the bank.
Essential Functions
Serves customers quickly, accurately, efficiently, and confidentially according to the South State Bank Service Standards.
Knows and understands the products and services offered by the bank, including facts, features, benefits, rules, regulations, price structure, and service definitions.
Identifies customer needs and expectations by listening for clues, and seeks opportunities to expand relationships through referrals.
Maintains a neat and professional personal appearance in accordance with bank policy.
Ensures compliance with all banking regulations, including Regulation CC and the Bank Secrecy Act.
Develops a strong understanding of customer‑facing technology and enrolls customers in self‑service options.
Teller Duties
Processes transactions for savings, checking, and loan accounts.
Maintains a neat and orderly work area.
Assists in guiding and training new tellers.
Allows customers access to safe deposit boxes.
Cashes checks and processes savings withdrawals within assigned limits.
Sells certified checks.
Balances transactions daily.
Services/balances ATM.
Utilizes the branch capture system.
Follows policies and procedures to minimize operational errors.
Follows the branch’s security and audit procedures and understands security device operations.
FSR Duties
Opens new deposit accounts and provides product knowledge, handling additional services such as stop payments and wire transfers within limits.
Explains policies and procedures respectfully, considering customer unfamiliarity.
Resolves customer problems and complaints with courtesy and discretion, directing to other sources when needed.
Shows sincere appreciation for each customer’s time and business, providing business cards when applicable.
Follows branch security and audit procedures and device operations.
Ensures branch records, reports, and correspondence from customer development attempts are accurate, timely, and properly distributed.
Universal Banker Functions
One year of teller or cash‑handling experience and six months of customer relationship building or sales experience.
Demonstrated expertise in the Teller II and basic FSR job functions.
Additional responsibilities may include vault duties or backup vault duties.
Other duties as assigned.
Qualifications, Education, and Certification Requirements
Education: High School diploma or equivalent.
Experience: Cash handling, sales, customer service; previous banking experience preferred.
Specific Knowledge: Good interpersonal skills, computer skills, and reading, writing, speaking, and understanding English.
Training Requirements / Classes
The SouthState Way New Team Member Orientation.
Teller Foundations.
Banker Foundations.
All assigned Regulatory Compliance Training.
Acknowledgement of all policies through DocuSign as assigned.
Additional training may be required depending on experience.
Physical Demands
Must lift up to 50 pounds, stand and/or sit for long periods, and effectively access and interpret information on computer screens, documents, reports, and cash denominations.
Work Environment This position is most likely in an open lobby area with an individual workstation, located inside a cooled and heated facility with access to a break room or rest room during breaks.
Travel Travel may be required to attend meetings or training as needed.
Compensation In accordance with Colorado law, the anticipated pay range for this position is between $37,579.00 and $56,369.00. Actual offers will be determined based on applicant skills, experience, and education.
Application Deadline While the anticipated deadline for the job posting is 11-07-2025, we encourage you to submit your application as we may still consider qualified candidates beyond this date.
Equal Opportunity Employer SouthState Bank is an equal opportunity employer, including disabled and veterans.
#J-18808-Ljbffr