NYC Administration for Children's Services
Join to apply for the
Learning Manager
role at
NYC Administration for Children's Services
(ACS).
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $70,000 - $80,000.
The Administration for Children’s Services (ACS) protects and promotes the safety and well‑being of children and families through child welfare and juvenile justice services and community supports.
As Manager of Learning Programs, you will collaborate with ACS Workforce Institute leadership and stakeholders to develop and implement learning programs that enhance the knowledge and skills of direct service staff and supervisors in child welfare and juvenile justice.
Responsibilities
Provide support and leadership in the development of curriculum, design, and implementation of an ongoing catalogue of courses geared toward the broad sector of child welfare and juvenile justice services in NYC.
Ensure that each new learning program represents the ACS Workforce Institute vision and values and applies best practices.
Effectively communicate with project team members throughout the life of learning program development to ensure alignment.
Oversee pilots as well as full roll‑out and implementation of each learning program.
Assess and provide high‑level input into determining the need for learning programs (online, blended, classroom based, etc.) that best meet the learning needs of our target audiences.
Ensure incorporation of diverse adult‑learning methods into the training models including classroom, e‑learning, simulation, and experiential modalities.
Work closely with the Director of Learning Program Development and the Learning Program team to determine appropriate subject matter experts and trainers.
Coordinate and manage relationships with subject matter experts to identify key topic areas for professional development.
Support collaboration, partnership, and coordination between instructional designers and subject matter experts.
Edit and revise learning program deliverables at each stage.
Write and/or design program content as needed.
Conduct stakeholder walkthroughs of design documents and beta courses.
Attend meetings as required.
Minimum Qualifications
Baccalaureate degree from an accredited college and two years of experience in community work or community‑centered activities related to the duties described; or
High school graduation or equivalent and six years of experience in community work or community‑centered activities related to the duties described; or
Any education/experience equivalent to the above, with at least one year of experience in the described area.
Preferred Skills Strong conceptualization, communication, and facilitation skills; ability to be flexible and solution oriented; excellent relationship management; experience in training, curriculum development, and direct service programming; ability to prioritize tasks and manage multiple projects; detail oriented; experience in child welfare, social work, or human services; commitment to a collegial workplace and an anti‑racist and equitable environment.
Additional Information As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.
New York City residency is generally required within 90 days of appointment. Certain City employees who have worked for the City for two continuous years may also be eligible to reside in the surrounding counties.
Equal Opportunity Statement The City of New York is an inclusive equal‑opportunity employer committed to a workforce free from discrimination and harassment based on any legally protected status.
How to Apply APPLICATIONS MUST BE SUBMITTED ELECTRONICALLY. For current city employees, go to Employee Self Service (ESS) under Recruiting Activities to search for Job ID# 636218. For all other applicants, go to https://www.nyc.gov/careers and search for Job ID# 636218, then click “Apply.”
#J-18808-Ljbffr
Learning Manager
role at
NYC Administration for Children's Services
(ACS).
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $70,000 - $80,000.
The Administration for Children’s Services (ACS) protects and promotes the safety and well‑being of children and families through child welfare and juvenile justice services and community supports.
As Manager of Learning Programs, you will collaborate with ACS Workforce Institute leadership and stakeholders to develop and implement learning programs that enhance the knowledge and skills of direct service staff and supervisors in child welfare and juvenile justice.
Responsibilities
Provide support and leadership in the development of curriculum, design, and implementation of an ongoing catalogue of courses geared toward the broad sector of child welfare and juvenile justice services in NYC.
Ensure that each new learning program represents the ACS Workforce Institute vision and values and applies best practices.
Effectively communicate with project team members throughout the life of learning program development to ensure alignment.
Oversee pilots as well as full roll‑out and implementation of each learning program.
Assess and provide high‑level input into determining the need for learning programs (online, blended, classroom based, etc.) that best meet the learning needs of our target audiences.
Ensure incorporation of diverse adult‑learning methods into the training models including classroom, e‑learning, simulation, and experiential modalities.
Work closely with the Director of Learning Program Development and the Learning Program team to determine appropriate subject matter experts and trainers.
Coordinate and manage relationships with subject matter experts to identify key topic areas for professional development.
Support collaboration, partnership, and coordination between instructional designers and subject matter experts.
Edit and revise learning program deliverables at each stage.
Write and/or design program content as needed.
Conduct stakeholder walkthroughs of design documents and beta courses.
Attend meetings as required.
Minimum Qualifications
Baccalaureate degree from an accredited college and two years of experience in community work or community‑centered activities related to the duties described; or
High school graduation or equivalent and six years of experience in community work or community‑centered activities related to the duties described; or
Any education/experience equivalent to the above, with at least one year of experience in the described area.
Preferred Skills Strong conceptualization, communication, and facilitation skills; ability to be flexible and solution oriented; excellent relationship management; experience in training, curriculum development, and direct service programming; ability to prioritize tasks and manage multiple projects; detail oriented; experience in child welfare, social work, or human services; commitment to a collegial workplace and an anti‑racist and equitable environment.
Additional Information As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.
New York City residency is generally required within 90 days of appointment. Certain City employees who have worked for the City for two continuous years may also be eligible to reside in the surrounding counties.
Equal Opportunity Statement The City of New York is an inclusive equal‑opportunity employer committed to a workforce free from discrimination and harassment based on any legally protected status.
How to Apply APPLICATIONS MUST BE SUBMITTED ELECTRONICALLY. For current city employees, go to Employee Self Service (ESS) under Recruiting Activities to search for Job ID# 636218. For all other applicants, go to https://www.nyc.gov/careers and search for Job ID# 636218, then click “Apply.”
#J-18808-Ljbffr