Shaner Hotels
Catering Sales Manager | Jacksonville Holiday Inn
Shaner Hotels, Jacksonville, Florida, United States, 32290
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Catering Sales Manager | Jacksonville Holiday Inn
role at
Shaner Hotels
Job Description
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Assists the Director of Catering and/or Director of Sales and Marketing to ensure compliance with and completion of all daily operational procedures by the Catering Department.
Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Catering team is informed as well.
Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services.
Suggestively sell menus, which meet the clients’ needs and maximize revenues.
Welcome group contact upon arrival at function and ensure guest satisfaction.
Contact clients after scheduled functions to ensure guest satisfaction and to solicit for re-booking.
Actively solicit and book business following hotel standards.
Attend designated meetings (BEO Meetings, Departmental Meetings, Staff Meeting), menu and wine tastings.
Keep abreast of current market trends and research competitors.
Project a professional image of the hotel.
Coordinate and maintain effective relations with other departments in hotel to maintain excellent guest service and to promote programs.
Responsibilities Responsible for development, solicitation, detailing and maintenance of accounts in assigned market segments. Required to meet or exceed budget goals and established quotas. Manage all aspects of booking meetings and catering functions to include proposals, contracts and detailing Banquet Event Orders.
Qualifications
High school graduate or equivalent; college degree in hospitality management or business preferred.
Minimum 1-year prior experience in Sales, Catering or Convention Services.
Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
Ability to speak effectively before groups of customers or employees of organization.
Bilingual English / Spanish a plus.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Familiarity with Sales and Marketing tools.
Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard equipment.
Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet Event Orders.
Previous training in the hospitality industry, food service or the culinary fields.
Knowledge of local activities and attractions appropriate for clientele.
About Us Shaner Hotels is one of the foremost award-winning hospitality owner‑operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full‑service, select‑service, extended‑stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e‑commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
Shaner has an immediate opportunity at our Holiday Inn (98 rooms) located in Jacksonville, Florida. The hotel is on the East Loop of I‑295 and Baymeadows Road, Southeast of downtown Jacksonville. It is conveniently located close to shops and eateries at the St. Johns Town Center and the Avenues shopping mall. The University of North Florida, Mayo Clinic and Florida State Community College South Campus are all nearby. The hotel is only 15 minutes to the Beaches, and 14 miles from Jacksonville’s Timucuan Ecological and Historical Preserve that offers hiking, biking, kayaking and other activities. With approximately 4000 sq/ft. The hotel’s conference and banquet space are the largest in the area, great for meetings and social functions.
Seniority level
Entry level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Hospitality
Referrals increase your chances of interviewing at Shaner Hotels by 2x
#J-18808-Ljbffr
Catering Sales Manager | Jacksonville Holiday Inn
role at
Shaner Hotels
Job Description
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Assists the Director of Catering and/or Director of Sales and Marketing to ensure compliance with and completion of all daily operational procedures by the Catering Department.
Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Catering team is informed as well.
Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services.
Suggestively sell menus, which meet the clients’ needs and maximize revenues.
Welcome group contact upon arrival at function and ensure guest satisfaction.
Contact clients after scheduled functions to ensure guest satisfaction and to solicit for re-booking.
Actively solicit and book business following hotel standards.
Attend designated meetings (BEO Meetings, Departmental Meetings, Staff Meeting), menu and wine tastings.
Keep abreast of current market trends and research competitors.
Project a professional image of the hotel.
Coordinate and maintain effective relations with other departments in hotel to maintain excellent guest service and to promote programs.
Responsibilities Responsible for development, solicitation, detailing and maintenance of accounts in assigned market segments. Required to meet or exceed budget goals and established quotas. Manage all aspects of booking meetings and catering functions to include proposals, contracts and detailing Banquet Event Orders.
Qualifications
High school graduate or equivalent; college degree in hospitality management or business preferred.
Minimum 1-year prior experience in Sales, Catering or Convention Services.
Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
Ability to speak effectively before groups of customers or employees of organization.
Bilingual English / Spanish a plus.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Familiarity with Sales and Marketing tools.
Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard equipment.
Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet Event Orders.
Previous training in the hospitality industry, food service or the culinary fields.
Knowledge of local activities and attractions appropriate for clientele.
About Us Shaner Hotels is one of the foremost award-winning hospitality owner‑operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full‑service, select‑service, extended‑stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e‑commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
Shaner has an immediate opportunity at our Holiday Inn (98 rooms) located in Jacksonville, Florida. The hotel is on the East Loop of I‑295 and Baymeadows Road, Southeast of downtown Jacksonville. It is conveniently located close to shops and eateries at the St. Johns Town Center and the Avenues shopping mall. The University of North Florida, Mayo Clinic and Florida State Community College South Campus are all nearby. The hotel is only 15 minutes to the Beaches, and 14 miles from Jacksonville’s Timucuan Ecological and Historical Preserve that offers hiking, biking, kayaking and other activities. With approximately 4000 sq/ft. The hotel’s conference and banquet space are the largest in the area, great for meetings and social functions.
Seniority level
Entry level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Hospitality
Referrals increase your chances of interviewing at Shaner Hotels by 2x
#J-18808-Ljbffr