Genesys
Senior Account Executive, Academic Medical Centers and Higher Education
Genesys, Oregon, Wisconsin, United States, 53575
Overview
Senior Account Executive, Academic Medical Centers and Higher Education Join to apply for the
Senior Account Executive, Academic Medical Centers and Higher Education
role at
Genesys . Genesys empowers organizations to improve loyalty and business outcomes by delivering empathy-driven customer and employee experiences at scale through Genesys Cloud, an AI-powered Experience Orchestration platform. The company employs about 6,000 people globally and offers benefits and career growth opportunities, with a culture that encourages ownership and impact. This role focuses on driving revenue growth and adoption within the Academic Medical Centers and Higher Education markets, leveraging MEDDPICC, customer charters, and a strong industry network. Key Responsibilities
Drive revenue, market share, and exceed new pipeline targets in your defined geographic region. Lead and manage active sales opportunities with prospects and customers using the Genesys Way of Selling (MEDDPICC). Understand acquisition and procurement rules and processes to guide new customers through buying. Forecast accurately and exceed monthly, quarterly, and yearly revenue targets. Build and evolve Territory Plans to focus strategy and maintain a robust sales pipeline by engaging with prospects, partners, and key customers. Collaborate with Genesys Partners (VARs, Integrators, AppFoundry, Carriers) to raise solution awareness and manage opportunities, including joint events. Plan initiatives with internal teams (Business Development, Field Marketing, Channel, Healthcare) to support regional revenue growth. Develop and present a compelling business value proposition through strong written and spoken communication. Understand customer business and technical requirements to help shape product directions. Collaborate with internal partners (legal, finance) to manage complex contract negotiations. Prepare and deliver quarterly and annual business reviews to senior management. Accelerate customer adoption and ensure satisfaction with Customer Success Managers. Position the business value of Genesys Digital and AI portfolio. Build knowledge of customer missions and priorities by researching modernization plans and relevant reports. Align customer initiatives with Genesys capabilities to differentiate our products and inform a strong point of view on Why Genesys. Minimum Requirements
8+ years of field enterprise sales or business development experience with a focus on higher education, academic medical centers, and/or healthcare selling AI, enterprise software, networking, infrastructure, customer experience, or cloud computing services. Understanding of higher education, public sector, and healthcare procurement and funding in direct and indirect models. BA/BS degree or equivalent experience. Proficiency with enterprise platforms (Salesforce CRM, Clari or similar forecasting tools, Zoom, and others like ZoomInfo, DocuSign, Workday, Tableau). Demonstrated proficiency with MEDDPICC, Account Strategy Mapping, and Opportunity Plans. Must be based in region with ability to travel at least 25% as needed. Desirable Skills
Technical sales background in customer experience, CCaaS, UCaaS, APIs, infrastructure, AI, telecom, cybersecurity, etc. History of consistently exceeding sales quotas. Experience selling to public sector entities, including higher education, healthcare organizations, and local government offices. Documented industry and customer network. Compensation
This role offers a market-competitive base salary with a potential commission or performance-based bonus. Base salary range:
$103,100.00 - $191,500.00 . Benefits
Medical, dental, and vision insurance; telehealth coverage. Flexible work schedules and work-from-home opportunities. Development and career growth opportunities. Open time off in addition to 10 paid holidays. 401(k) matching program. Adoption assistance and fertility treatments. More details about company benefits can be found at https://mygenesysbenefits.com. Reasonable accommodations: if you require an accommodation, contact reasonable.accommodations@genesys.com. A response is typically provided within 24–48 hours. Genesys is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, or other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries: IT Services and IT Consulting and Software Development Referrals increase your chances of interviewing at Genesys. Get notified about new Senior Account Executive jobs in Oregon, United States.
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Senior Account Executive, Academic Medical Centers and Higher Education Join to apply for the
Senior Account Executive, Academic Medical Centers and Higher Education
role at
Genesys . Genesys empowers organizations to improve loyalty and business outcomes by delivering empathy-driven customer and employee experiences at scale through Genesys Cloud, an AI-powered Experience Orchestration platform. The company employs about 6,000 people globally and offers benefits and career growth opportunities, with a culture that encourages ownership and impact. This role focuses on driving revenue growth and adoption within the Academic Medical Centers and Higher Education markets, leveraging MEDDPICC, customer charters, and a strong industry network. Key Responsibilities
Drive revenue, market share, and exceed new pipeline targets in your defined geographic region. Lead and manage active sales opportunities with prospects and customers using the Genesys Way of Selling (MEDDPICC). Understand acquisition and procurement rules and processes to guide new customers through buying. Forecast accurately and exceed monthly, quarterly, and yearly revenue targets. Build and evolve Territory Plans to focus strategy and maintain a robust sales pipeline by engaging with prospects, partners, and key customers. Collaborate with Genesys Partners (VARs, Integrators, AppFoundry, Carriers) to raise solution awareness and manage opportunities, including joint events. Plan initiatives with internal teams (Business Development, Field Marketing, Channel, Healthcare) to support regional revenue growth. Develop and present a compelling business value proposition through strong written and spoken communication. Understand customer business and technical requirements to help shape product directions. Collaborate with internal partners (legal, finance) to manage complex contract negotiations. Prepare and deliver quarterly and annual business reviews to senior management. Accelerate customer adoption and ensure satisfaction with Customer Success Managers. Position the business value of Genesys Digital and AI portfolio. Build knowledge of customer missions and priorities by researching modernization plans and relevant reports. Align customer initiatives with Genesys capabilities to differentiate our products and inform a strong point of view on Why Genesys. Minimum Requirements
8+ years of field enterprise sales or business development experience with a focus on higher education, academic medical centers, and/or healthcare selling AI, enterprise software, networking, infrastructure, customer experience, or cloud computing services. Understanding of higher education, public sector, and healthcare procurement and funding in direct and indirect models. BA/BS degree or equivalent experience. Proficiency with enterprise platforms (Salesforce CRM, Clari or similar forecasting tools, Zoom, and others like ZoomInfo, DocuSign, Workday, Tableau). Demonstrated proficiency with MEDDPICC, Account Strategy Mapping, and Opportunity Plans. Must be based in region with ability to travel at least 25% as needed. Desirable Skills
Technical sales background in customer experience, CCaaS, UCaaS, APIs, infrastructure, AI, telecom, cybersecurity, etc. History of consistently exceeding sales quotas. Experience selling to public sector entities, including higher education, healthcare organizations, and local government offices. Documented industry and customer network. Compensation
This role offers a market-competitive base salary with a potential commission or performance-based bonus. Base salary range:
$103,100.00 - $191,500.00 . Benefits
Medical, dental, and vision insurance; telehealth coverage. Flexible work schedules and work-from-home opportunities. Development and career growth opportunities. Open time off in addition to 10 paid holidays. 401(k) matching program. Adoption assistance and fertility treatments. More details about company benefits can be found at https://mygenesysbenefits.com. Reasonable accommodations: if you require an accommodation, contact reasonable.accommodations@genesys.com. A response is typically provided within 24–48 hours. Genesys is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, or other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries: IT Services and IT Consulting and Software Development Referrals increase your chances of interviewing at Genesys. Get notified about new Senior Account Executive jobs in Oregon, United States.
#J-18808-Ljbffr