Capucinne is hiring: Office & Customer Service Manager in Las Vegas

Capucinne is a luxury jewelry brand known for craftsmanship, creativity, and ethical sourcing. Our Las Vegas office supports the U.S. operation with shipping, warranty work, customer communication, and admin support.

Role

Office & Customer Service Manager (in person, Las Vegas 89102)

Full-time (35–40 hours per week) | $18–$24 per hour

What you will do

• Repackage and ship high-value jewelry via FedEx, UPS, and USPS
• Track parcels and keep shipping logs up to date
• Receive incoming parcels and update records in Excel or QuickBooks
• Manage office supplies and maintain an organized inventory
• Enter invoices, receipts, and expenses into our bookkeeping system
• Communicate with customers by email and phone, providing exceptional service
• Lead scheduled client calls, helping customers with questions, product details, and purchase guidance
• Support the sales process by building relationships and offering recommendations that fit customer needs

What you bring

• An independent personality that can function on its own
• Interest in gold, silver, and gemstone jewelry
• Experience in office support, shipping, or admin roles
• Basic bookkeeping knowledge (QuickBooks, Xero, or Excel)
• Excellent communication skills and a customer-focused mindset
• Reliable, organized, and detail-oriented
• Strong English skills (spoken and written)
• Valid driver’s license
• High school diploma or equivalent

Nice to have

• 3+ years in shipping, logistics, or office administration
• 4+ years using QuickBooks, Xero, or other bookkeeping software

Pay and benefits

• $18–$24 per hour, depending on experience
• Full-time schedule (35–40 hrs/week) with flexibility in hours
• Growth opportunity within an international luxury brand
• Supportive and collaborative work environment where your contribution matters

Location

• On-site only, Las Vegas, NV 89102
• Must be authorized to work in the U.S.
• A background check may be required due to high-value inventory

How to apply

Email your resume and a short cover letter explaining your relevant experience to primoz@capucinne.com. Only applications sent by email will be considered.