LingaTech
Location:
Harrisburg, PA Position Type:
Hybrid (mostly remote) Hybrid Schedule:
Onsite as needed Contract Length:
1 year + possible extensions
Position Overview: This role is responsible for managing and optimizing day-to-day
ServiceNow CMDB operations , ensuring configuration and asset data is accurate, compliant, and aligned with
ITAM lifecycle
and
CSDM standards . The position focuses on improving data quality, driving automation, and supporting IT and business teams with actionable insights to enhance decision-making and operational efficiency.
Duties:
Manage daily
ServiceNow CMDB operations , ensuring configuration data is accurate, complete, and reliable. Maintain alignment between
CMDB
and
IT Asset Management (ITAM)
lifecycle requirements. Apply data quality rules, reconciliation logic, and certification processes to improve consistency across data sources. Collaborate with the
ServiceNow platform team
to enhance discovery tools, integrations, and automation workflows. Create and maintain dashboards, reports, and metrics demonstrating CMDB health, compliance, and alignment with CSDM. Provide CMDB insights to support
impact analysis
for incidents, changes, and service requests. Partner with IT and business stakeholders to improve CMDB maturity and data-driven decision-making.
Required Skills:
3+ years of focused experience with
ServiceNow CMDB ,
ITAM , and
ITSM . Strong understanding of
IT Asset Management
principles, including hardware, software, contracts, and lifecycle management. In-depth knowledge of the
ServiceNow CMDB data model , discovery, and integrations. Familiarity with
ITIL
and
ITAM
processes. Excellent analytical skills with the ability to identify and resolve data quality issues. Strong communication and collaboration skills across technical and business teams. Proven ability to maintain data integrity and compliance while driving lifecycle optimization.
Preferred Skills:
ServiceNow CIS-Discovery
or
CIS-CMDB
certification. Experience with
ServiceNow reporting and dashboards . Proficiency in
Microsoft Office Suite
(Word, Excel, PowerPoint),
Teams , and
SharePoint .
Harrisburg, PA Position Type:
Hybrid (mostly remote) Hybrid Schedule:
Onsite as needed Contract Length:
1 year + possible extensions
Position Overview: This role is responsible for managing and optimizing day-to-day
ServiceNow CMDB operations , ensuring configuration and asset data is accurate, compliant, and aligned with
ITAM lifecycle
and
CSDM standards . The position focuses on improving data quality, driving automation, and supporting IT and business teams with actionable insights to enhance decision-making and operational efficiency.
Duties:
Manage daily
ServiceNow CMDB operations , ensuring configuration data is accurate, complete, and reliable. Maintain alignment between
CMDB
and
IT Asset Management (ITAM)
lifecycle requirements. Apply data quality rules, reconciliation logic, and certification processes to improve consistency across data sources. Collaborate with the
ServiceNow platform team
to enhance discovery tools, integrations, and automation workflows. Create and maintain dashboards, reports, and metrics demonstrating CMDB health, compliance, and alignment with CSDM. Provide CMDB insights to support
impact analysis
for incidents, changes, and service requests. Partner with IT and business stakeholders to improve CMDB maturity and data-driven decision-making.
Required Skills:
3+ years of focused experience with
ServiceNow CMDB ,
ITAM , and
ITSM . Strong understanding of
IT Asset Management
principles, including hardware, software, contracts, and lifecycle management. In-depth knowledge of the
ServiceNow CMDB data model , discovery, and integrations. Familiarity with
ITIL
and
ITAM
processes. Excellent analytical skills with the ability to identify and resolve data quality issues. Strong communication and collaboration skills across technical and business teams. Proven ability to maintain data integrity and compliance while driving lifecycle optimization.
Preferred Skills:
ServiceNow CIS-Discovery
or
CIS-CMDB
certification. Experience with
ServiceNow reporting and dashboards . Proficiency in
Microsoft Office Suite
(Word, Excel, PowerPoint),
Teams , and
SharePoint .