inSync Staffing
Field Support Technician
Pay Rate: $24/hour
Hours: Monday-Friday 8:00am-5:00pm+ overtime as needed
Driving Required: Yes (local travel,
Position Overview:
We are seeking a Field Support Technician to provide onsite technical support across three nearby client locations in Santa Fe, NM. This role focuses on hardware break-fix support and end-user troubleshooting, primarily for Dell devices. Candidates must be customer-service oriented and comfortable in a client-facing environment.
Primary Responsibilities: Troubleshooting and repairing Dell laptop/desktop PCs Working directly with end-users to resolve technical issues Performing hardware break-fix, installations, and preventative maintenance Providing updates to management as needed Supporting warranty repair work for Dell devices Potential Mac support (Mac experience is a plus) Driving between multiple nearby client sites (less than 10 miles daily) Top Required Skills:
Field Technician experience (onsite support) Strong customer service and client-facing communication skills Experience with hardware break-fix and preventative maintenance Dell warranty support experience Mac experience (preferred, but not required) Requirements:
Drug and Background screening Reliable transportation. 3 year MVR Benefits (employee contribution): Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Position Overview:
We are seeking a Field Support Technician to provide onsite technical support across three nearby client locations in Santa Fe, NM. This role focuses on hardware break-fix support and end-user troubleshooting, primarily for Dell devices. Candidates must be customer-service oriented and comfortable in a client-facing environment.
Primary Responsibilities: Troubleshooting and repairing Dell laptop/desktop PCs Working directly with end-users to resolve technical issues Performing hardware break-fix, installations, and preventative maintenance Providing updates to management as needed Supporting warranty repair work for Dell devices Potential Mac support (Mac experience is a plus) Driving between multiple nearby client sites (less than 10 miles daily) Top Required Skills:
Field Technician experience (onsite support) Strong customer service and client-facing communication skills Experience with hardware break-fix and preventative maintenance Dell warranty support experience Mac experience (preferred, but not required) Requirements:
Drug and Background screening Reliable transportation. 3 year MVR Benefits (employee contribution): Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.