Motion Recruitment
Overview
Join to apply for the
Desktop Support Technician
role at
Motion Recruitment . Our client is looking for a Desktop Support Technician for a 2-month contract in Santa Fe, NM 87505. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment. Contract Duration: 2 months. Responsibilities
Troubleshooting Dell laptop/desktop PCs. Working with end-users to resolve issues. Providing updates to management as needed. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades, or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Network connection issues, track network connections back to network switches. Escalates problems and issues to a higher level of support if unable to resolve. Represents our client in a professional and businesslike manner and communicates effectively with customers and associates. Interacts with customers, responding to routine technical questions or request for information. Qualifications
One and a half years of related desktop and/or deskside support experience Solid experience and understanding of IT services and products - including software, hardware, and network troubleshooting skills, PC imaging and deployment, and IMAC experience Client-facing/executive customer service and good communication skills Hardware break-fix, installing, troubleshooting, and preventative maintenance of the site experience Dell support experience (Warranty) - for desired Mac experience A+ Certification
#J-18808-Ljbffr
Join to apply for the
Desktop Support Technician
role at
Motion Recruitment . Our client is looking for a Desktop Support Technician for a 2-month contract in Santa Fe, NM 87505. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment. Contract Duration: 2 months. Responsibilities
Troubleshooting Dell laptop/desktop PCs. Working with end-users to resolve issues. Providing updates to management as needed. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades, or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Network connection issues, track network connections back to network switches. Escalates problems and issues to a higher level of support if unable to resolve. Represents our client in a professional and businesslike manner and communicates effectively with customers and associates. Interacts with customers, responding to routine technical questions or request for information. Qualifications
One and a half years of related desktop and/or deskside support experience Solid experience and understanding of IT services and products - including software, hardware, and network troubleshooting skills, PC imaging and deployment, and IMAC experience Client-facing/executive customer service and good communication skills Hardware break-fix, installing, troubleshooting, and preventative maintenance of the site experience Dell support experience (Warranty) - for desired Mac experience A+ Certification
#J-18808-Ljbffr