Robert Half
Description We are looking for a detail-oriented Administrative Assistant to join our team in Paterson, NJ. This long-term contract position is ideal for a proactive individual with strong organizational skills and a focused demeanor. The role offers an opportunity to contribute to a fast-paced service industry environment while managing various administrative tasks. Responsibilities:
- Handle inbound and outbound phone calls with care and ensure excellent phone etiquette at all times.
- Maintain and update records with accurate data entry using Microsoft SharePoint and other tools.
- Provide courteous and efficient customer service over the phone, ensuring a pleasant experience for callers.
- Assist with coordinating schedules and managing appointments to support team operations.
- Compile, organize, and manage documentation to ensure accessibility and compliance.
- Support team members by performing general administrative tasks as needed.
- Monitor and respond to emails promptly, ensuring effective communication.
- Maintain confidentiality while handling sensitive information and documents.
- Collaborate with colleagues to streamline processes and improve workflow efficiency.
- Prepare reports and summaries based on collected data for internal use. Requirements - Proven experience managing inbound and outbound telephone communications with professionalism.
- Strong knowledge of phone etiquette and a pleasant phone manner.
- Proficiency in data entry tasks with a high degree of accuracy.
- Familiarity with Microsoft SharePoint for document management and collaboration.
- Excellent organizational skills to handle multiple tasks and prioritize effectively.
- Ability to maintain confidentiality and handle sensitive information responsibly.
- Strong communication skills, both written and verbal.
- Previous experience in administrative roles within the service industry is an advantage. TalentMatch®