Robert Half
Description We are looking for an Administrative Assistant to join a non-profit organization. This is a contract position requiring on-site work, with responsibilities focused on supporting clients and ensuring efficient administrative operations. The ideal candidate will be bilingual in English and Spanish and possess excellent organizational and communication skills. Responsibilities:
- Provide exceptional customer service to clients by addressing inquiries and ensuring a welcoming experience.
- Assist with the client intake process, including gathering relevant information and documentation.
- Obtain and manage medical records from clients as part of case preparation.
- Help clients with completing applications for Social Security disability benefits.
- Answer inbound and outbound calls, addressing client needs and scheduling appointments.
- Maintain accurate records through data entry and document management.
- Coordinate and manage email correspondence in a timely and organized manner.
- Use Microsoft Office tools, including Word, Excel, Outlook, and PowerPoint, for various administrative tasks.
- Ensure schedules are organized and appointments are confirmed for clients and staff.
- Strong customer service skills with the ability to interact professionally with diverse clients.
- Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
- Experience in handling inbound and outbound calls effectively.
- Ability to manage data entry and maintain accurate records.
- Familiarity with client intake processes and application assistance, particularly for Social Security disability.
- Excellent organizational skills and attention to detail.
- Previous experience in a legal or non-profit setting is a plus. TalentMatch®