Actalent
Responsibilities
- Greeting patients warmly, checking them in for appointments, and verifying insurance information.
- Scanning and uploading documents into the electronic health record (EHR) system.
- Maintaining a clean and organized reception area and waiting room throughout the day.
- Monitoring the daily schedule for added, canceled, or missed appointments and adjusting accordingly.
- Scheduling follow-up appointments and assisting with appointment coordination.
- Responding promptly to assigned tasks and messages within the EHR.
- Managing inventory and ordering office supplies for the clinic.
- Preparing documentation and materials for the following day's appointments.
- Other duties as assigned.
- High School Diploma required.
- Must possess excellent customer service, communication and organizational skills.
- Ability to operate standard office equipment.
- Ability to type a minimum of 40 WPM is preferred.
- Must possess attention to detail.
- Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
- Ability to respond positively to constructive feedback and direction from supervisors.
- Must demonstrate professional appearance and manner at all times.
- Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others.
- Ability to maintain confidentiality of information.
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)