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POAH Communities

Senior Property Manager

POAH Communities, Cincinnati, Ohio, United States, 45207

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Senior Property Manager

ABOUT US

POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.

See our employees in action and how you can contribute to the mission!

ABOUT THE ROLE

As a Senior Property Manager, you'll lead a dynamic team while ensuring our residents have a high-quality, affordable place to call home and access to programs that enhance their quality of life. Your work will directly impact individuals and families by maintaining the highest standards of property management while fostering inclusive communities. We are seeking a Senior Property Manager for our Cincinnati, Ohio portfolio overseeing a team of four employees and 372 units.

ABOUT YOUR IMPACT

Respond to inquiries from residents, applicants, guests, vendors, and employees, and escalate as appropriate

Participate in production of property budget, and operate within said budget

Ensure all operations are conducted in compliance with funding sources, company policies, agency regulations, and federal, state and local laws

Create and maintain systems which maximize resident and employee safety and health and preserve the physical assets

Manage marketing and leasing activity, including application, interviewing, and screening process for prospective residents, preparing and distributing marketing materials, tours of units, advertisement of vacancies, and waitlists

Manage occupancy activity, including rent collection, annual and interim certifications, utility allowances, and move-ins/-outs

Oversee maintenance of physical assets for assigned property(ies) in a manner that ensures site is always prepared for agency, partner, and lender inspections

Handle resident lease grievances and violations

Appear in court for eviction proceedings when required

Process bank deposits

Perform data entry into company databases capturing resident, property, and payment information

Maintain applicant and resident files in compliance with internal and regulatory guidelines

Ensure that all vendors act in accordance with POAH Communities policies

Draft correspondence, make photocopies, scan and fax documents, and perform other clerical functions

Direct and prioritize the work load of subordinate employees

Responsible for development and performance management of her/his staff

Perform administration, conduct interviews and make recommendations for new hires and/or replacement employees

Act as a mentor to other Property Managers

Other related tasks as assigned

ABOUT YOU

Some post-secondary education preferred

At least 7 years of property management experience

TCS and/or COS professional designations required

Knowledge of HUD regulations, forms, inspection criteria and processes

Knowledge of regulatory requirements including Section 8/Tax Credit program funding sources

Excellent communication skills, both oral and written

Excellent customer service skills

Strong administrative and organizational skills

Financial acumen

Strong leadership skills

Proficiency in Microsoft Word and Outlook, Excel, and PowerPoint

Experience with Yardi preferred

Periodic overtime or flexible hours may be required

Periodic travel required

BENEFITS AT POAH COMMUNITIES

POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package:

Health & Wellness:

Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts

Financial:

401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching

Time Off:

15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually.

Paid Leave:

12 weeks Parental Leave; Bereavement; Jury Duty; Voting

Incentives:

Employee referral bonus, suggestion rewards, employee recognition programming

Professional development opportunities:

tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications

Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at www.poahcommunities.com/careers.

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