CommonSpirit Health
Patient Registration Representative
CommonSpirit Health, Stockton, California, United States, 95202
Our Mission
Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 138 hospital-based locations, in addition to its home‑based services and virtual care offerings.
Our Mission: As CommonSpirit Health, we make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all. To learn more about a calling that defines and unites, please for more information about our mission, vision, and values.
Compensation: The posted compensation range of $28.76 – $32.32 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.
Job Summary and Responsibilities Position Summary: Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered, primary duties include:
Appropriate patient identification
Collecting accurate and thorough patient demographic data
Obtaining insurance information and verifying eligibility and benefits
Determining and collecting patient financial liability
Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance
Adhering to the organization’s policies and procedures for resolution of patient financial liability
Providing information to patients and families by explaining hospital policies, patient financial responsibilities and Patient Rights and Responsibilities
Job Requirements Minimum:
Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles. 2 years preferred.
Applicable education and/or training can be used to balance a lack of experience: High School diploma, GED or equivalent.
Thorough understanding of insurance policies and procedures. Working knowledge of medical terminology.
Able to perform basic mathematics for payment calculation. Intermediate to advanced computer skills.
Preferred:
Knowledge of charity care programs as well as the various government and non‑government programs preferred.
Where You’ll Work St. Joseph’s Medical Center is a member of Dignity Health. The word dignity perfectly defines what our organization stands for showing respect for all people by providing excellent care. St. Joseph’s Medical Center was founded in 1899 under the direction of the Dominican Sisters of San Rafael and is a not‑for‑profit, fully‑accredited regional hospital with 395 beds, a physician staff of over 400 and more than 2400 employees. Specializing in cardiovascular care, comprehensive cancer services, and women and children’s services, including neonatal intensive care, St. Joseph’s is the largest hospital, as well as the largest private employer, in Stockton, California. Nationally recognized as a quality leader, St. Joseph’s is consistently chosen as the most preferred hospital by local consumers.
Benefits CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full‑time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefits including, but not limited to, 401(k), 403(b), and other defined benefit offerings, as may be amended from time to time. For more information, please visit.
Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.
Equal Opportunity CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. Read More
CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60‑1.35(c). External hires must pass a post‑offer, pre‑employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438‑5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E‑Verify.
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Our Mission: As CommonSpirit Health, we make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all. To learn more about a calling that defines and unites, please for more information about our mission, vision, and values.
Compensation: The posted compensation range of $28.76 – $32.32 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.
Job Summary and Responsibilities Position Summary: Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered, primary duties include:
Appropriate patient identification
Collecting accurate and thorough patient demographic data
Obtaining insurance information and verifying eligibility and benefits
Determining and collecting patient financial liability
Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance
Adhering to the organization’s policies and procedures for resolution of patient financial liability
Providing information to patients and families by explaining hospital policies, patient financial responsibilities and Patient Rights and Responsibilities
Job Requirements Minimum:
Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles. 2 years preferred.
Applicable education and/or training can be used to balance a lack of experience: High School diploma, GED or equivalent.
Thorough understanding of insurance policies and procedures. Working knowledge of medical terminology.
Able to perform basic mathematics for payment calculation. Intermediate to advanced computer skills.
Preferred:
Knowledge of charity care programs as well as the various government and non‑government programs preferred.
Where You’ll Work St. Joseph’s Medical Center is a member of Dignity Health. The word dignity perfectly defines what our organization stands for showing respect for all people by providing excellent care. St. Joseph’s Medical Center was founded in 1899 under the direction of the Dominican Sisters of San Rafael and is a not‑for‑profit, fully‑accredited regional hospital with 395 beds, a physician staff of over 400 and more than 2400 employees. Specializing in cardiovascular care, comprehensive cancer services, and women and children’s services, including neonatal intensive care, St. Joseph’s is the largest hospital, as well as the largest private employer, in Stockton, California. Nationally recognized as a quality leader, St. Joseph’s is consistently chosen as the most preferred hospital by local consumers.
Benefits CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full‑time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefits including, but not limited to, 401(k), 403(b), and other defined benefit offerings, as may be amended from time to time. For more information, please visit.
Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.
Equal Opportunity CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. Read More
CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60‑1.35(c). External hires must pass a post‑offer, pre‑employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438‑5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E‑Verify.
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