Dignity Health
Patient Registration Representative
Dignity Health, Stockton, California, United States, 95202
Patient Registration Representative – Dignity Health
Join to apply for the Patient Registration Representative role at Dignity Health.
Responsibilities
Employ excellent customer service skills, ensuring a positive patient experience throughout the registration process.
Collect accurate patient demographic data.
Obtain insurance information and verify eligibility and benefits.
Determine and collect patient financial liability.
Refer patients to the Patient Registration Specialist for financial counseling or clearance if needed.
Adhere to the organization’s policies for resolution of patient financial liability.
Explain hospital policies, patient financial responsibilities, and Patient Rights and Responsibilities to patients and families.
Qualifications
Minimum 1 year of experience in a hospital patient registration department, physician office, healthcare insurance company, revenue cycle vendor, or other revenue cycle related roles; 2 years preferred.
High School diploma, GED, or equivalent.
Thorough understanding of insurance policies and procedures; working knowledge of medical terminology.
Basic mathematics for payment calculation; intermediate to advanced computer skills.
Knowledge of charity care programs and various government/non‑government programs preferred.
Location St. Joseph's Medical Center, Stockton, California.
Pay $28.76 - $32.32 per hour.
Employment Type Contract.
Seniority Level Entry level.
Job Function Health Care Provider.
Industries Hospitals and Health Care.
Company Overview St. Joseph's Medical Center is a member of Dignity Health, a not‑for‑profit, fully‑accredited regional hospital founded in 1899. With 395 beds, a physician staff of over 400 and more than 2400 employees, it specializes in cardiovascular care, comprehensive cancer services, and women and children’s services, including neonatal intensive care. The hospital is the largest private employer in Stockton, California, and is consistently chosen as the most preferred hospital by local consumers.
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Responsibilities
Employ excellent customer service skills, ensuring a positive patient experience throughout the registration process.
Collect accurate patient demographic data.
Obtain insurance information and verify eligibility and benefits.
Determine and collect patient financial liability.
Refer patients to the Patient Registration Specialist for financial counseling or clearance if needed.
Adhere to the organization’s policies for resolution of patient financial liability.
Explain hospital policies, patient financial responsibilities, and Patient Rights and Responsibilities to patients and families.
Qualifications
Minimum 1 year of experience in a hospital patient registration department, physician office, healthcare insurance company, revenue cycle vendor, or other revenue cycle related roles; 2 years preferred.
High School diploma, GED, or equivalent.
Thorough understanding of insurance policies and procedures; working knowledge of medical terminology.
Basic mathematics for payment calculation; intermediate to advanced computer skills.
Knowledge of charity care programs and various government/non‑government programs preferred.
Location St. Joseph's Medical Center, Stockton, California.
Pay $28.76 - $32.32 per hour.
Employment Type Contract.
Seniority Level Entry level.
Job Function Health Care Provider.
Industries Hospitals and Health Care.
Company Overview St. Joseph's Medical Center is a member of Dignity Health, a not‑for‑profit, fully‑accredited regional hospital founded in 1899. With 395 beds, a physician staff of over 400 and more than 2400 employees, it specializes in cardiovascular care, comprehensive cancer services, and women and children’s services, including neonatal intensive care. The hospital is the largest private employer in Stockton, California, and is consistently chosen as the most preferred hospital by local consumers.
#J-18808-Ljbffr