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SMI Hotel Group

Food & Beverage Supervisor

SMI Hotel Group, Richmond, Virginia, United States, 23214

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SMI Hotel Group is seeking a passionate and guest-focused

Food & Beverage Supervisor

to join our team in Richmond, VA, and deliver an exceptional dining experience for our guests. As the F&B Supervisor you will oversee daily restaurant and banquet operations and ensure the highest levels of service and guest satisfaction.

Benefits

Health, dental and vision insurance (full-time employees)

Paid Time Off (full-time and part-time employees)

401K plan with company match (full-time and part-time employees)

Hotel discounts (full-time and part-time employees)

Paid holidays (full-time employees)

Early access to earned wages

Responsibilities

Supervise daily F&B shift operation and monitor compliance with all F&B policies, standards, and procedures.

Assist in training and supervision of front-of-house food and beverage staff.

Develop specific goals and plans to prioritize, organize, and accomplish work.

Monitor the staff and ensure all guests are being cared for during their visit.

Encourage and build mutual trust, respect, and cooperation among team members.

Support the servers, if necessary, in taking orders, running food, clearing/cleaning tables, and greeting/seating guests.

Understand employee positions well enough to perform duties in employees' absence.

Ensure all legal requirements are consistently followed, including state or local laws for food safety and the sale/consumption of alcoholic beverages.

Address guest complaints and report to Food and Beverage Manager.

Monitor the appearance, upkeep and cleanliness of all food and beverage equipment and facilities.

Assist with the planning, organizing, and execution of events.

Qualifications

Previous supervisory experience ideally as a Food and Beverage Supervisor.

Culinary or cooking experience is a plus.

Ability to lead a team, establish service standards, and positively influence employee behavior.

Must have Serve Safe Food Handling and TIPS certification, or be willing to obtain certification upon hire.

Ability to work flexible hours including evenings, weekends, and holidays.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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