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Charleston County Government

County Services Representative III - Auditor

Charleston County Government, Charleston, South Carolina, United States, 29408

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Position Overview

The Auditor’s Office is looking for problem solvers that enjoy serving their community. This customer service position focuses on providing Charleston County citizens with their property tax bills and information about the billing process. The successful candidate will learn about South Carolina property tax laws, how they apply to Charleston County property owners, and receive training on how to use billing programs. Bring your friendly personality and we will teach you how to use our chat service, which provides real‑time communication with citizens in a modern and approachable instant messaging format. Hourly Salary

HIRING HOURLY RANGE: $19.34 - $25.32 Employment Status

OPEN UNTIL FILLED – APPLICATION REVIEW BEGINS IMMEDIATELY Job Responsibilities

Excellent communication skills are required for in‑person, telephone, email, and live chat interactions with our citizens. Customer Service Representatives are responsible for accurately creating and calculating motor vehicle tax bills, explaining state tax laws and county ordinances to citizens, maintaining motor vehicle tax records, and answering general questions for other tax types. Representatives may have an assigned duty station, but must be available to work at other locations as needed to provide service to Charleston County. Additionally, representatives provide support to other departments. Qualifications

Position requires a high school diploma (or GED) supplemented with two (2) or more years’ experience working in a tax office or equivalent experience in customer service, research, data entry, accounting, and math. Associate’s Degree preferred.

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