InsideHigherEd
Job no: 536278
Work type: Staff
Location: San José
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, Telecommute eligible (work onsite as scheduled and / or as requested and telecommute as scheduled)
Job Summary
The Academic Advisor will support the enrollment, retention, engagement, and graduation of Junior and Senior year students. Under the general supervision of the Managing Director, this individual will provide academic advising and success coaching to upper-division undergraduate students in all majors in the College. The Academic Advisor will build rapport, ease transition, and support retention by advising students on academic requirements and procedures, providing support for students facing a variety of moderately complex institutional and personal problems, connecting students to appropriate resources on campus to foster student success, and advocating for the needs of individual students and groups of students. Key Responsibilities
Provide holistic academic advising and support to a cohort of students during their last 60 units. Effectively advise students individually and in groups on topics such as: preparing and completing the change/declare major, graduation application procedures, graduation date change, general education requirements, academic notification, disqualification and reinstatement, by remaining current with university policies, procedures, and frequently used forms from key student service areas. Implement an asset-based and strengths-based approach while using a case management strategy to establish a working relationship that includes regular meetings, careful documentation, tracking of student progress, and assessment of student success. Monitor academic progress by leveraging early support systems. Implement a student communication plan that aligns with university policies, deadlines, events, and specific supports needed at certain times in the semester. Participate in college and university-wide programs and events that support student success as directed by the Student Success Center and Undergraduate Advising and Success (UAS). Provide academic advising during orientation. Knowledge, Skills & Abilities
Basic principles of individual and group behavior, and techniques and methods of interviewing/connecting with students for the purposes of effective holistic academic advising. Strong advising skills, including demonstrated excellence in active listening and in helping individuals with problem identification, problem solving, conflict resolution, and decision making. Effective communication skills (both written and verbal) with individuals/groups. Ability to present clear and concise information. Excellent customer‑service skills. Ability to advise students individually or in groups on routine matters. Ability to communicate with constituents in a professional and respectful manner. Demonstrate sensitivity to cultural diversity and commitment to equity. Required Qualifications
Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. Two years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job‑related field may be substituted for one year of professional experience. Preferred Qualifications
Master’s degree from an accredited four-year college or university in Counseling, Student Affairs, or related area. Equivalent of two years progressively professional student services work experience. Experience working in an advising office/center, preferably a high volume and fast‑paced work environment. Experience working with students, staff, faculty and administrators from a diverse background. Experience with university and college advising policies and procedures. Compensation
Classification: Student Services Professional II Anticipated Hiring Range: $4,841 / month – $5,250 / month CSU Salary Range: $4,841 / month – $6,884 / month San José State University offers employees a comprehensive benefits package typically worth 30‑35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled. Contact Information
University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy
The CSU strongly recommends that all individuals who access any in‑person program or activity (on‑ or off‑campus) operated or controlled by the University follow COVID‑19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system‑wide policy can be found at https://calstate.policystat.com/policy/9779821/latest and questions may be sent to jobs@sjsu.edu. Equal Employment Statement
San José State University (SJSU) is an Equal Opportunity employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised
September 10, 2024 (9:00 AM) Pacific Daylight Time Applications close
Open until filled
#J-18808-Ljbffr
The Academic Advisor will support the enrollment, retention, engagement, and graduation of Junior and Senior year students. Under the general supervision of the Managing Director, this individual will provide academic advising and success coaching to upper-division undergraduate students in all majors in the College. The Academic Advisor will build rapport, ease transition, and support retention by advising students on academic requirements and procedures, providing support for students facing a variety of moderately complex institutional and personal problems, connecting students to appropriate resources on campus to foster student success, and advocating for the needs of individual students and groups of students. Key Responsibilities
Provide holistic academic advising and support to a cohort of students during their last 60 units. Effectively advise students individually and in groups on topics such as: preparing and completing the change/declare major, graduation application procedures, graduation date change, general education requirements, academic notification, disqualification and reinstatement, by remaining current with university policies, procedures, and frequently used forms from key student service areas. Implement an asset-based and strengths-based approach while using a case management strategy to establish a working relationship that includes regular meetings, careful documentation, tracking of student progress, and assessment of student success. Monitor academic progress by leveraging early support systems. Implement a student communication plan that aligns with university policies, deadlines, events, and specific supports needed at certain times in the semester. Participate in college and university-wide programs and events that support student success as directed by the Student Success Center and Undergraduate Advising and Success (UAS). Provide academic advising during orientation. Knowledge, Skills & Abilities
Basic principles of individual and group behavior, and techniques and methods of interviewing/connecting with students for the purposes of effective holistic academic advising. Strong advising skills, including demonstrated excellence in active listening and in helping individuals with problem identification, problem solving, conflict resolution, and decision making. Effective communication skills (both written and verbal) with individuals/groups. Ability to present clear and concise information. Excellent customer‑service skills. Ability to advise students individually or in groups on routine matters. Ability to communicate with constituents in a professional and respectful manner. Demonstrate sensitivity to cultural diversity and commitment to equity. Required Qualifications
Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. Two years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job‑related field may be substituted for one year of professional experience. Preferred Qualifications
Master’s degree from an accredited four-year college or university in Counseling, Student Affairs, or related area. Equivalent of two years progressively professional student services work experience. Experience working in an advising office/center, preferably a high volume and fast‑paced work environment. Experience working with students, staff, faculty and administrators from a diverse background. Experience with university and college advising policies and procedures. Compensation
Classification: Student Services Professional II Anticipated Hiring Range: $4,841 / month – $5,250 / month CSU Salary Range: $4,841 / month – $6,884 / month San José State University offers employees a comprehensive benefits package typically worth 30‑35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled. Contact Information
University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy
The CSU strongly recommends that all individuals who access any in‑person program or activity (on‑ or off‑campus) operated or controlled by the University follow COVID‑19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system‑wide policy can be found at https://calstate.policystat.com/policy/9779821/latest and questions may be sent to jobs@sjsu.edu. Equal Employment Statement
San José State University (SJSU) is an Equal Opportunity employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised
September 10, 2024 (9:00 AM) Pacific Daylight Time Applications close
Open until filled
#J-18808-Ljbffr