Corpay
Senior Director, Analytics
Copay is currently seeking a strategic and technically adept Senior Director, Analytics to drive data-informed decision‑making across our organization. In this role, you will lead the development and execution of advanced analytics solutions to inform marketing, product development, customer engagement, and business operations. You will report directly to the president, GM, and collaborate cross‑functionally with teams in risk, finance, operations, and IT to develop robust analytical frameworks and tools that improve acquisition, retention, and revenue performance.
As a Senior Director, Analytics, you will be expected to work in an on‑site environment. Copay will set you up for success by providing:
Assigned workspace in the Brentwood, TN office
Company‑issued equipment
Formal, hands‑on training
Responsibilities Strategic Insight & Commercial Impact
Translate complex data into clear, actionable insights that shape marketing, product, and customer engagement strategies.
Partner with senior leadership to influence strategic decisions that drive cardholder acquisition, activation, retention, and lifetime value.
Own forecasting models and scenario analysis to support growth and revenue initiatives.
Data & Analytics Execution
Lead the development of automated dashboards, self‑serve analytics tools, and reporting infrastructure to democratize access to key business metrics.
Build and deploy predictive and prescriptive models (e.g., churn, propensity, segmentation, CLV).
Champion data governance and quality standards across analytics initiatives.
Cross‑Functional Collaboration
Work closely with Risk, Finance, Operations, and IT to align on shared objectives, ensure data integrity, and develop unified views of performance.
Serve as a thought partner to Product and Marketing teams, embedding analytics into experimentation and A/B testing.
Team Leadership
Build and mentor a high‑performing analytics team with deep expertise in SQL, Python / R, BI tools, and statistical modeling.
Cultivate a culture of curiosity, innovation, and accountability in data‑driven decision‑making.
Qualifications & Skills Experience & Expertise
10+ years of experience in analytics, data science, or business intelligence roles, preferably in financial services, fintech, or consumer tech.
Proven track record of using data to drive commercial outcomes (acquisition, retention, revenue).
Experience leading cross‑functional analytics projects in a matrixed organization.
Technical Skills
Advanced proficiency in SQL and at least one statistical language (Python, R).
Deep knowledge of data visualization tools (e.g., Tableau, Power BI, Looker).
Experience with data platforms (e.g., Snowflake, Redshift) and marketing tech stack integrations (e.g., CDPs, CRM platforms).
Soft Skills & Business Acumen
Strong commercial intuition and ability to frame data insights in the context of business value.
Excellent communication skills able to influence executive stakeholders and explain complex analyses in simple terms.
Comfortable operating in fast‑paced, ambiguous environments and proactively identifying areas for impact.
Benefits & Perks
Medical, Dental, & Vision benefits available from the 1st month after hire
401(k) plan (subject to eligibility requirements)
Robust PTO offerings, including major holidays, vacation, sick, personal, and volunteer time
Employee discounts with major providers (e.g., wireless, gym, car rental, etc.)
Equal Opportunity / Affinity Copay is an Equal Opportunity Employer. Copay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
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As a Senior Director, Analytics, you will be expected to work in an on‑site environment. Copay will set you up for success by providing:
Assigned workspace in the Brentwood, TN office
Company‑issued equipment
Formal, hands‑on training
Responsibilities Strategic Insight & Commercial Impact
Translate complex data into clear, actionable insights that shape marketing, product, and customer engagement strategies.
Partner with senior leadership to influence strategic decisions that drive cardholder acquisition, activation, retention, and lifetime value.
Own forecasting models and scenario analysis to support growth and revenue initiatives.
Data & Analytics Execution
Lead the development of automated dashboards, self‑serve analytics tools, and reporting infrastructure to democratize access to key business metrics.
Build and deploy predictive and prescriptive models (e.g., churn, propensity, segmentation, CLV).
Champion data governance and quality standards across analytics initiatives.
Cross‑Functional Collaboration
Work closely with Risk, Finance, Operations, and IT to align on shared objectives, ensure data integrity, and develop unified views of performance.
Serve as a thought partner to Product and Marketing teams, embedding analytics into experimentation and A/B testing.
Team Leadership
Build and mentor a high‑performing analytics team with deep expertise in SQL, Python / R, BI tools, and statistical modeling.
Cultivate a culture of curiosity, innovation, and accountability in data‑driven decision‑making.
Qualifications & Skills Experience & Expertise
10+ years of experience in analytics, data science, or business intelligence roles, preferably in financial services, fintech, or consumer tech.
Proven track record of using data to drive commercial outcomes (acquisition, retention, revenue).
Experience leading cross‑functional analytics projects in a matrixed organization.
Technical Skills
Advanced proficiency in SQL and at least one statistical language (Python, R).
Deep knowledge of data visualization tools (e.g., Tableau, Power BI, Looker).
Experience with data platforms (e.g., Snowflake, Redshift) and marketing tech stack integrations (e.g., CDPs, CRM platforms).
Soft Skills & Business Acumen
Strong commercial intuition and ability to frame data insights in the context of business value.
Excellent communication skills able to influence executive stakeholders and explain complex analyses in simple terms.
Comfortable operating in fast‑paced, ambiguous environments and proactively identifying areas for impact.
Benefits & Perks
Medical, Dental, & Vision benefits available from the 1st month after hire
401(k) plan (subject to eligibility requirements)
Robust PTO offerings, including major holidays, vacation, sick, personal, and volunteer time
Employee discounts with major providers (e.g., wireless, gym, car rental, etc.)
Equal Opportunity / Affinity Copay is an Equal Opportunity Employer. Copay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
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