Zurich North America
UA Associate - Construction Casualty
Zurich North America, San Francisco, California, United States, 94199
Underwriting Account Service Associate - Construction Casualty
Zurich North America is hiring an Underwriting Account Service Associate to join the Construction Casualty team. As an Underwriting Account Service Associate, you will support and work closely with experienced Underwriters in the review and analysis of risks. You will apply and refine research and analytical skills to effectively assess risk and grow your career.
This is a hybrid work position. The selected candidate should be able to report to one of the following North American office locations: Denver, CO; Gold River, CA; Irvine, CA; Los Angeles, CA; Phoenix, AZ; San Francisco, CA; Seattle, WA; or Walnut Creek, CA. Zurich North America emphasizes flexibility through its hybrid model, with occasional in-office attendance as needed.
Responsibilities
Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
Follows instructions from Underwriters in policy rating, pricing, policy construction, coverages & exclusions, and mandatory forms to accurately quote and issue policies.
Provides account servicing support in collaboration with Underwriter and Manager, handling end-to-end servicing for new business, renewals, and endorsements for basic to moderately complex business and products.
Responds to written, verbal, and telephone inquiries in a timely manner under supervision by Underwriter and/or Manager, working collaboratively with assigned underwriters.
Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills.
Basic Qualifications
Bachelor’s degree and no prior experience in Administrative, Customer Service, Financial Services, Risk Management, or Insurance OR
Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the listed areas OR
High School Diploma or Equivalent and 2+ years of experience in Administrative, Customer Service, Financial Services, Risk Management, or Insurance, and knowledge of data collection and analysis
Microsoft Office experience
Preferred Qualifications
Insurance industry knowledge
Knowledge of processing, rating and policy management systems used in the insurance industry
Strong verbal and written communication skills
Excellent relationship-building and active listening skills with customers and coworkers
Customer service experience
Detail-oriented with the ability to provide accurate data in a timely manner
Self-directed to meet deadlines and capable of multi-tasking
Travel up to 5%
Location(s): Denver, CO; Gold River, CA; Irvine, CA; Los Angeles, CA; Phoenix, AZ; San Francisco, CA; Seattle, WA; Walnut Creek, CA. Hybrid remote working; Schedule: Full Time. Sponsorship Offered: No.
About Zurich: Zurich North America is a leading provider of commercial property-casualty insurance solutions and risk management services. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Note: Zurich does not accept unsolicited resumes from search firms or employment agencies. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
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This is a hybrid work position. The selected candidate should be able to report to one of the following North American office locations: Denver, CO; Gold River, CA; Irvine, CA; Los Angeles, CA; Phoenix, AZ; San Francisco, CA; Seattle, WA; or Walnut Creek, CA. Zurich North America emphasizes flexibility through its hybrid model, with occasional in-office attendance as needed.
Responsibilities
Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
Follows instructions from Underwriters in policy rating, pricing, policy construction, coverages & exclusions, and mandatory forms to accurately quote and issue policies.
Provides account servicing support in collaboration with Underwriter and Manager, handling end-to-end servicing for new business, renewals, and endorsements for basic to moderately complex business and products.
Responds to written, verbal, and telephone inquiries in a timely manner under supervision by Underwriter and/or Manager, working collaboratively with assigned underwriters.
Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills.
Basic Qualifications
Bachelor’s degree and no prior experience in Administrative, Customer Service, Financial Services, Risk Management, or Insurance OR
Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the listed areas OR
High School Diploma or Equivalent and 2+ years of experience in Administrative, Customer Service, Financial Services, Risk Management, or Insurance, and knowledge of data collection and analysis
Microsoft Office experience
Preferred Qualifications
Insurance industry knowledge
Knowledge of processing, rating and policy management systems used in the insurance industry
Strong verbal and written communication skills
Excellent relationship-building and active listening skills with customers and coworkers
Customer service experience
Detail-oriented with the ability to provide accurate data in a timely manner
Self-directed to meet deadlines and capable of multi-tasking
Travel up to 5%
Location(s): Denver, CO; Gold River, CA; Irvine, CA; Los Angeles, CA; Phoenix, AZ; San Francisco, CA; Seattle, WA; Walnut Creek, CA. Hybrid remote working; Schedule: Full Time. Sponsorship Offered: No.
About Zurich: Zurich North America is a leading provider of commercial property-casualty insurance solutions and risk management services. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Note: Zurich does not accept unsolicited resumes from search firms or employment agencies. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
#J-18808-Ljbffr