Influential
Influential is a key leader in the influencer marketing space (and the LARGEST influencer marketing company in the world, by revenue). Trusted by over 60% of the Fortune 500, we connect our clients with a network of over 3 Million social media influencers.
We are looking for team members who are thrilled by the idea of playing an active role in shaping how companies engage with customers through TikTok, Instagram, Facebook, & more. Our team is built of people from across the country who have already moved the needle in social media, influencer marketing, and various sectors of technology. Ready to join us?!
What we offer:
Competitive compensation
Flexible time off with inclusive holiday benefits
Comprehensive medical, dental & vision insurance for employees
401(k) matching
An awesome collaborative work culture, a diverse team, and more!
Influential, is looking for an experienced
Vice President, Account Management . As the client solutions point of contact for a portfolio of clients, this role is responsible for partnering with our sales leaders to deliver exceptional client opportunities, campaigns, and business outcomes. They are responsible for collaborating to build strong client relationships and develop organic growth through campaign success, innovation, and through the development of opportunistic ideas. We're looking for a dynamic leader who has had past success fostering strong relationships with both clients and internal teams. Critical to the role will be strong leadership skills in motivating a diverse, fast moving team.
In general, on a typical day you will:
Partner with the revenue lead to manage and grow a portfolio of strategic accounts
Be responsible for ensuring that the portfolio team has the appropriate staffing allocation across our capabilities in strategy & analytics, account management, performance media, creator partnerships & campaign management, etc.
Serve as the client advocate to ensure the portfolio team has the necessary information/briefing, and awareness of KPIs to scope and complete a project, on schedule and on budget, including client program goals, product knowledge, and best practices
Drive vertical/category leadership opportunities in RFPs and opportunistic ideas
Lead and engage portfolio team across clients and campaigns, working collaboratively to drive programs that meet the client's performance and business objectives
Drive adoption of stated client solutions best practices through example setting and positive reinforcement
Monitor and track client's performance objectives for all their existing initiatives to ensure program goals are being met/exceeded
Act as a point of contact on client accounts, manage client escalations, and solve issues as appropriate
Work with internal team to ensure the client develops trust in the portfolio team by overseeing client outputs and communication
Ability to see the big picture by thinking conceptually, imaginatively, and systematically addressing potential challenges and optimizing opportunities
Collaborate with other departments, including Revenue, Execution, and Operations to address client needs and scale the business to meet long term company goals
Lead process improvements, ensuring efficiency, build value for the organization by proactively identifying and mitigating potential risks to the business
Maintain and expand working knowledge of research products, industry trends, and competitive set as they relate to the client's business
Manage monthly billing reconciliation process with Account Management and Finance teams
Being a Vice President, Account Management requires:
8 - 10+ years of experience working in a digital or advertising environment required
5-10+ years of experience working with luxury brands
Excellent engagement and negotiation skills across client management, expectation management, and conflict resolution
Experience and/or aptitude for working in a startup environment
Exceptional organizational skills with the ability to handle multiple clients and priorities with discretion
Excellent written and verbal communication skills including the ability to interact professionally with external and internal clients
Thrives within a dynamic and evolving environment, competent at generating process and structure as needed to best activate the team
Knowledgeable of all major social platforms including Instagram, Facebook, Pinterest, TikTok, Twitter, YouTube
Insatiable curiosity and drive to learn and stay up to date on the latest trends and innovations in the social, influencer, and commerce space
Bachelor's degree or equivalent experience
East coast preferred
Salary range: $170,000 - $190,000
About Influential Influential is an AI-powered technology and is the largest influencer marketing company in the world, by revenue. Leveraging a network of over 3 Million social media influencers, Influential's platform powers seamless talent discovery, comprehensive brand safety, content creation, media, and measurement. Through strategic partnerships with first and third-party data providers, Influential enables exclusive targeting and measurement solutions, including both online and offline attribution, such as sales lift, TV tune-in lift, foot traffic, and eComm sales. Influential works with Fortune 500 brands, including McDonald's, NBA, General Mills, Ford, and every major studio. With offices in Los Angeles, NYC, and Las Vegas, Influential is a developer partner of IBM Watson, a strategic partner of WME and Oracle, and a Facebook and Instagram Marketing Partner. (www.influential.co)
Influential is an equal opportunity employer.
Privacy Notice for California Job Applicants
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We are looking for team members who are thrilled by the idea of playing an active role in shaping how companies engage with customers through TikTok, Instagram, Facebook, & more. Our team is built of people from across the country who have already moved the needle in social media, influencer marketing, and various sectors of technology. Ready to join us?!
What we offer:
Competitive compensation
Flexible time off with inclusive holiday benefits
Comprehensive medical, dental & vision insurance for employees
401(k) matching
An awesome collaborative work culture, a diverse team, and more!
Influential, is looking for an experienced
Vice President, Account Management . As the client solutions point of contact for a portfolio of clients, this role is responsible for partnering with our sales leaders to deliver exceptional client opportunities, campaigns, and business outcomes. They are responsible for collaborating to build strong client relationships and develop organic growth through campaign success, innovation, and through the development of opportunistic ideas. We're looking for a dynamic leader who has had past success fostering strong relationships with both clients and internal teams. Critical to the role will be strong leadership skills in motivating a diverse, fast moving team.
In general, on a typical day you will:
Partner with the revenue lead to manage and grow a portfolio of strategic accounts
Be responsible for ensuring that the portfolio team has the appropriate staffing allocation across our capabilities in strategy & analytics, account management, performance media, creator partnerships & campaign management, etc.
Serve as the client advocate to ensure the portfolio team has the necessary information/briefing, and awareness of KPIs to scope and complete a project, on schedule and on budget, including client program goals, product knowledge, and best practices
Drive vertical/category leadership opportunities in RFPs and opportunistic ideas
Lead and engage portfolio team across clients and campaigns, working collaboratively to drive programs that meet the client's performance and business objectives
Drive adoption of stated client solutions best practices through example setting and positive reinforcement
Monitor and track client's performance objectives for all their existing initiatives to ensure program goals are being met/exceeded
Act as a point of contact on client accounts, manage client escalations, and solve issues as appropriate
Work with internal team to ensure the client develops trust in the portfolio team by overseeing client outputs and communication
Ability to see the big picture by thinking conceptually, imaginatively, and systematically addressing potential challenges and optimizing opportunities
Collaborate with other departments, including Revenue, Execution, and Operations to address client needs and scale the business to meet long term company goals
Lead process improvements, ensuring efficiency, build value for the organization by proactively identifying and mitigating potential risks to the business
Maintain and expand working knowledge of research products, industry trends, and competitive set as they relate to the client's business
Manage monthly billing reconciliation process with Account Management and Finance teams
Being a Vice President, Account Management requires:
8 - 10+ years of experience working in a digital or advertising environment required
5-10+ years of experience working with luxury brands
Excellent engagement and negotiation skills across client management, expectation management, and conflict resolution
Experience and/or aptitude for working in a startup environment
Exceptional organizational skills with the ability to handle multiple clients and priorities with discretion
Excellent written and verbal communication skills including the ability to interact professionally with external and internal clients
Thrives within a dynamic and evolving environment, competent at generating process and structure as needed to best activate the team
Knowledgeable of all major social platforms including Instagram, Facebook, Pinterest, TikTok, Twitter, YouTube
Insatiable curiosity and drive to learn and stay up to date on the latest trends and innovations in the social, influencer, and commerce space
Bachelor's degree or equivalent experience
East coast preferred
Salary range: $170,000 - $190,000
About Influential Influential is an AI-powered technology and is the largest influencer marketing company in the world, by revenue. Leveraging a network of over 3 Million social media influencers, Influential's platform powers seamless talent discovery, comprehensive brand safety, content creation, media, and measurement. Through strategic partnerships with first and third-party data providers, Influential enables exclusive targeting and measurement solutions, including both online and offline attribution, such as sales lift, TV tune-in lift, foot traffic, and eComm sales. Influential works with Fortune 500 brands, including McDonald's, NBA, General Mills, Ford, and every major studio. With offices in Los Angeles, NYC, and Las Vegas, Influential is a developer partner of IBM Watson, a strategic partner of WME and Oracle, and a Facebook and Instagram Marketing Partner. (www.influential.co)
Influential is an equal opportunity employer.
Privacy Notice for California Job Applicants
#J-18808-Ljbffr