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Memorial Healthcare System

Oncology Scheduler - FT - Days - MHW- Medical Office Building

Memorial Healthcare System, Florida, New York, United States

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Oncology Scheduler - FT - Days - MHW- Medical Office Building Location:

Pembroke Pines, Florida

Employer:

Memorial Healthcare System

Summary:

Performs an integral role with the care team for coordination of complex chemotherapy and cancer treatment scheduling. Manages all aspects of scheduling of multi‑day and multi‑week treatment cycle schedules for high acuity patients. Responsible for scheduling treatment including infusion treatments, transfusion, labs, surgery, and radiation treatment for oncology patients. Demonstrates a cheerful disposition during stressful patient care delivery for a positive patient experience.

Responsibilities

Coordinate care with physicians, advanced practitioners (APPs), nurses and fellows to confirm and review treatment regimens and overall plan of care.

Coordinate with Pharmacy on drug availability.

Review in‑basket message pools and collaborate with providers and clinical team (infusion nursing and radiation therapists) to ensure timely scheduling upon office visit and/or hospital discharge.

Communicate with treatment unit leadership to maximize clinic flow.

Coordinate scheduling of surgeries and related procedures.

Schedule appointment times using computerized scheduling programs.

Communicate with physicians and other healthcare team members to ensure availability of facilities and staff.

Schedule and coordinate complex chemotherapy and radiation therapy treatment plans and cycles including intervening labs, imaging, and MD visits as per specific treatment schedule.

Ensure scheduling is accurate and timely and without delay in care.

Facilitate frequent changes for all associated appointments due to patient acuity.

Facilitate inpatient transitions and discharges for chemo infusions and radiation in coordination with the treatment plan schedule.

Utilize complex algorithms, scheduling guidelines and medication lists for chemotherapy, non‑chemotherapy medications and/or transfusions.

Perform other duties as assigned and as required.

Identify symptoms and refer patients to appropriate APP for symptom management, when needed.

Coordinate with Infusion Clinical Nurse Manager or Radiation Oncology care team for same‑day add‑ons for sick or urgent patients and for transitions from inpatient or transplant.

Alert the authorization team.

Contact patient to coordinate appointment scheduling.

Communicate with Preservice/Authorization department to ensure prior authorization of treatment is obtained.

Handle pre‑registration prior to date of visit to ensure prior authorization for treatment.

Competencies

Accountability

Customer Service

Patient and Family Centered Care

Responding to Change

Standards of Behavior

Education & Certification Requirements

High School Diploma or Equivalent (Required)

Additional Job Information Complexity of Work: This role encompasses complex scheduling and coordination and requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships. The incumbent must be able to lead others and take appropriate action when required. Ability to perform with a high degree of accuracy and with meticulous attention to detail. Strong ability to use initiative and judgment and to identify, analyze and solve problems. Required Work Experience: One (1) year scheduling experience in a hospital or clinic with complex scheduling algorithms. Oncology related scheduling experience preferred. Other Information: Additional Education Info: Bachelor's degree preferred.

Working Conditions and Physical Requirements

Bending and Stooping = 60%

Climbing = 0%

Keyboard Entry = 100%

Kneeling = 0%

Lifting/Carrying Patients 35 Pounds or Greater = 60%

Lifting or Carrying 0 - 25 lbs Non-Patient = 80%

Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%

Lifting or Carrying > 75 lbs Non-Patient = 0%

Pushing or Pulling 0 - 25 lbs Non-Patient = 80%

Pushing or Pulling 26 - 75 lbs Non-Patient = 80%

Pushing or Pulling > 75 lbs Non-Patient = 0%

Reaching = 80%

Repetitive Movement Foot/Leg = 0%

Repetitive Movement Hand/Arm = 80%

Running = 0%

Sitting = 80%

Squatting = 80%

Standing = 80%

Walking = 80%

Audible Speech = 80%

Hearing Acuity = 80%

Smelling Acuity = 0%

Taste Discrimination = 0%

Depth Perception = 80%

Distinguish Color = 0%

Seeing - Far = 80%

Seeing - Near = 80%

Bio hazardous Waste = 60%

Biological Hazards - Respiratory = 60%

Biological Hazards - Skin or Ingestion = 60%

Blood and/or Bodily Fluids = 60%

Communicable Diseases and/or Pathogens = 60%

Asbestos = 0%

Cytotoxic Chemicals = 0%

Dust = 0%

Gas/Vapors/Fumes = 60%

Hazardous Chemicals = 60%

Hazardous Medication = 60%

Latex = 60%

Computer Monitor = 100%

Domestic Animals = 0%

Extreme Heat/Cold = 0%

Fire Risk = 0%

Hazardous Noise = 0%

Heating Devices = 0%

Hypoxia = 0%

Laser/High Intensity Lights = 0%

Magnetic Fields = 0%

Moving Mechanical Parts = 0%

Needles/Sharp Objects = 60%

Potential Electric Shock = 0%

Potential for Physical Assault = 40%

Radiation = 0%

Sudden Decompression During Flights = 0%

Unprotected Heights = 0%

Wet or Slippery Surfaces = 40%

Shift Primarily for office workers – not eligible for shift differential.

Disclaimer This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post‑offer, pre‑placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954‑276‑8340 (M‑F, 8 am‑5 pm) or email TalentAcquisitionCenter@mhs.net.

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