Fidelity Investments
Come join Fidelity as we embrace our Better Way of Working! Your mission, if you choose to accept it, is to join the Wealth Solutions Technology chapter focused on greater delivery, efficiency, and quality. Your engineering team is innovative, diverse, passionate, and self‑driven, working in a dynamic agile environment. You will work in the Personalized Wealth Client Experience squad, enabling personalized Wealth Management business in Fidelity through flexible, scalable platforms and reporting to a Chapter Leader (your manager) who helps you develop your career and skills while we drive toward increased automation, continuous delivery, and quality.
Job Description As a Systems Analyst on the Personalized Wealth Client Experience squad, you will quickly gain an understanding of all application components and will work with the team to deliver best‑in‑class customer experience solutions. The ideal candidate demonstrates ease at building personal connections, confidence in leading and constructively challenging, and a dedicated approach to solving problems and overcoming obstacles.
The Purpose As a systems analyst, you will be expected to understand all components of our applications and deliver customer‑focused solutions that enhance the personalized Wealth Management experience.
The Expertise You Have
5+ years professional experience as a Systems Analyst for software solutions
Proven experience researching, optimizing, developing, and authoring solution requirements, user stories, and specifications for moderate to complex software systems
Proven experience with Structured Query Language (SQL) and general programming
Understanding of API interactions
Strong experience with complex relational database schemas and SQL management tools
Proven experience working with REST, SOAP, JSON, and APIs
Proven experience with Agile development methodologies
Deep knowledge of Scrum tools – Jira experience desirable
Excellent analytical skills
Good knowledge of Behavior Driven Development – Gherkin/Cucumber
Release coordination experience
Reverse engineering code to understand business logic and develop prototypes – Excel Macros/Java/Angular
Produce artifacts – business flow diagrams
Understanding of solution architecture
Incident analysis experience – Splunk queries, build dashboards/alerts
Bachelor’s Degree in Computer Science or related technology discipline
The Skills You Bring
Detail‑oriented with a passion for accuracy, clarity, and eliminating ambiguity
Deeply effective in written and verbal communications, tailoring content to appropriate audiences
Self‑starter who can rapidly assimilate business processes, goals, and objectives into well‑defined requirements
Understanding of how technology can automate business processes and can propose, challenge, and engage in ideation with business and technology teams
Assists in identification, isolation, resolution, and communication of problems within production and non‑production environments and performs troubleshooting
Flexible and able to adjust work schedule to accommodate U.S. and China‑based teams and associates
Good interpersonal and influencing skills (without direct authority)
Self‑driven, self‑managed, energetic, passionate, and motivated with the ability to work independently to deliver results
The Value You Deliver
Ensuring the technology team builds the right software solutions and components to maximize customer experience
Facilitating the flow of requirements from the business to the technology team
Reducing requirements and design risk and associated costs from rework and redesign
Maintaining a passion for keeping knowledge up‑to‑date with the latest and greatest
Help maintain the high level of integrity in the team
Take ownership and accountability for figuring out what needs to be done
Most roles at Fidelity are hybrid, requiring associates to work onsite every other week (all business days, M‑F) in a Fidelity office. This does not apply to Remote or fully onsite roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement‑related financial activities, and the rules and regulations of numerous self‑regulatory organizations, including FINRA. These laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain criminal histories.
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Job Description As a Systems Analyst on the Personalized Wealth Client Experience squad, you will quickly gain an understanding of all application components and will work with the team to deliver best‑in‑class customer experience solutions. The ideal candidate demonstrates ease at building personal connections, confidence in leading and constructively challenging, and a dedicated approach to solving problems and overcoming obstacles.
The Purpose As a systems analyst, you will be expected to understand all components of our applications and deliver customer‑focused solutions that enhance the personalized Wealth Management experience.
The Expertise You Have
5+ years professional experience as a Systems Analyst for software solutions
Proven experience researching, optimizing, developing, and authoring solution requirements, user stories, and specifications for moderate to complex software systems
Proven experience with Structured Query Language (SQL) and general programming
Understanding of API interactions
Strong experience with complex relational database schemas and SQL management tools
Proven experience working with REST, SOAP, JSON, and APIs
Proven experience with Agile development methodologies
Deep knowledge of Scrum tools – Jira experience desirable
Excellent analytical skills
Good knowledge of Behavior Driven Development – Gherkin/Cucumber
Release coordination experience
Reverse engineering code to understand business logic and develop prototypes – Excel Macros/Java/Angular
Produce artifacts – business flow diagrams
Understanding of solution architecture
Incident analysis experience – Splunk queries, build dashboards/alerts
Bachelor’s Degree in Computer Science or related technology discipline
The Skills You Bring
Detail‑oriented with a passion for accuracy, clarity, and eliminating ambiguity
Deeply effective in written and verbal communications, tailoring content to appropriate audiences
Self‑starter who can rapidly assimilate business processes, goals, and objectives into well‑defined requirements
Understanding of how technology can automate business processes and can propose, challenge, and engage in ideation with business and technology teams
Assists in identification, isolation, resolution, and communication of problems within production and non‑production environments and performs troubleshooting
Flexible and able to adjust work schedule to accommodate U.S. and China‑based teams and associates
Good interpersonal and influencing skills (without direct authority)
Self‑driven, self‑managed, energetic, passionate, and motivated with the ability to work independently to deliver results
The Value You Deliver
Ensuring the technology team builds the right software solutions and components to maximize customer experience
Facilitating the flow of requirements from the business to the technology team
Reducing requirements and design risk and associated costs from rework and redesign
Maintaining a passion for keeping knowledge up‑to‑date with the latest and greatest
Help maintain the high level of integrity in the team
Take ownership and accountability for figuring out what needs to be done
Most roles at Fidelity are hybrid, requiring associates to work onsite every other week (all business days, M‑F) in a Fidelity office. This does not apply to Remote or fully onsite roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement‑related financial activities, and the rules and regulations of numerous self‑regulatory organizations, including FINRA. These laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain criminal histories.
#J-18808-Ljbffr