Fédération Internationale de Football Association
Manager, Transport Spectator Parking, FIFA World Cup 2026
Fédération Internationale de Football Association, Miami, Florida, us, 33222
Manager, Transport Spectator Parking, FIFA World Cup 2026
Department:
Tournament and Venue Operations
Employment Type:
Fixed Term - Full Time
Location:
All Locations
Description At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.
THE POSITION Reporting organizationally to the Parking and Permitting Manager, the Spectator Parking Manager will be a key member of the FIFA26 Transport team, and work in close collaboration with Venue Business Strategy, Traffic Management and Venue Transport Teams. The Spectator Parking Manager will play a critical role in the implementation and management of spectator parking operations across select Host Cities for the FIFA World Cup 2026. This position will be based in Miami and will serve as the primary liaison between FIFA26 and the third‑party vendor, JustPark, to ensure a seamless and efficient spectator parking experience.
The role involves pre‑tournament planning, coordination with internal and external stakeholders, technical integration into the FWC26 App, sales monitoring, reconciliation, and active operational support during the tournament period. This position requires strong organizational, analytical, and communication skills, with the ability to work in a fast‑paced, dynamic environment.
The main responsibilities and oversights of the Spectator Parking Manager for the FIFA World Cup 26™ include:
Assist with analysis of spectator parking inventory and develop parking allocation strategies for select Host Cities.
Coordinate internal reviews and stakeholder inputs to finalize spectator parking solutions.
Track and manage parking sales performance in collaboration with JustPark.
Lead the development and documentation of Standard Operating Procedures (SOPs) for spectator parking within the Transport (TPT) department.
Liaison with JustPark to ensure operational excellence and develop training programs between JustPark and Stadium staff.
Collaborate with internal Functional Areas (FAs) to address spectator parking‑related inquiries and requests.
Ensures adequate staffing levels are developed and maintained during tournament time in Spectator Parking areas at each of the Stadiums.
Coordinate integration of spectator parking features and validations into the FWC26 App, working with internal IT teams and third‑party vendors.
Ensure the Spectator Parking Customer Service Statement of Work (SOW) is developed and executed effectively by the vendor.
During Tournament time, provide operational support from within the Transport Operations Center (TROC).
Resolve live issues in coordination with Venue Business Strategy, Venue Transport Managers and Stadium Teams.
Manage Point‑of‑Sale (POS) devices at each stadium to support on‑site operations.
Assist with nightly reconciliation and settlements in coordination with the Venue Business Strategy team.
Support ad‑hoc operational needs related to spectator parking logistics, communications, and tracking.
YOUR PROFILE ACCOUNTABILITY:
Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING:
Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY:
Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE:
Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.
INNOVATION:
Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP:
Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision‑making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
VISION:
Ability to perceive the organization’s global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
Education & Qualifications
Bachelor’s Degree in Transport, Civil Engineering, Project management, Event Management, Major Sport events or a combination of education and experience relating to position.
Master’s Degree is an additional asset.
Work Experience
5+ years of experience in working in a mega‑event environment or large‑scale event operations, transportation, parking operations, or related field.
Strong analytical and organizational skills; able to interpret sales and operational data to inform decision‑making.
Familiarity with smart parking systems, app integrations, or transportation technologies.
Experience in planning and delivering a transport parking operating within a venue transport related role at a major event.
Experience working in multi‑functional event organizations and in dynamic and fast‑paced environments.
Proven experience managing vendors and coordinating across multiple stakeholders.
Experience of leading a team and proven project delivery experience.
Must possess a valid driver’s license.
Intermediate knowledge of administration and management principles.
Ability to work long hours and adapt to a high‑pressure tournament environment.
Passion for delivering exceptional spectator experiences.
Background in customer service operations or live event control centers.
Languages
Fluent in English (written and spoken)
Spanish and/or French proficiency is a plus.
Technology
Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools; familiarity with parking platforms, apps, and digital POS systems.
Stadium technology parking schemes.
#J-18808-Ljbffr
Tournament and Venue Operations
Employment Type:
Fixed Term - Full Time
Location:
All Locations
Description At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.
THE POSITION Reporting organizationally to the Parking and Permitting Manager, the Spectator Parking Manager will be a key member of the FIFA26 Transport team, and work in close collaboration with Venue Business Strategy, Traffic Management and Venue Transport Teams. The Spectator Parking Manager will play a critical role in the implementation and management of spectator parking operations across select Host Cities for the FIFA World Cup 2026. This position will be based in Miami and will serve as the primary liaison between FIFA26 and the third‑party vendor, JustPark, to ensure a seamless and efficient spectator parking experience.
The role involves pre‑tournament planning, coordination with internal and external stakeholders, technical integration into the FWC26 App, sales monitoring, reconciliation, and active operational support during the tournament period. This position requires strong organizational, analytical, and communication skills, with the ability to work in a fast‑paced, dynamic environment.
The main responsibilities and oversights of the Spectator Parking Manager for the FIFA World Cup 26™ include:
Assist with analysis of spectator parking inventory and develop parking allocation strategies for select Host Cities.
Coordinate internal reviews and stakeholder inputs to finalize spectator parking solutions.
Track and manage parking sales performance in collaboration with JustPark.
Lead the development and documentation of Standard Operating Procedures (SOPs) for spectator parking within the Transport (TPT) department.
Liaison with JustPark to ensure operational excellence and develop training programs between JustPark and Stadium staff.
Collaborate with internal Functional Areas (FAs) to address spectator parking‑related inquiries and requests.
Ensures adequate staffing levels are developed and maintained during tournament time in Spectator Parking areas at each of the Stadiums.
Coordinate integration of spectator parking features and validations into the FWC26 App, working with internal IT teams and third‑party vendors.
Ensure the Spectator Parking Customer Service Statement of Work (SOW) is developed and executed effectively by the vendor.
During Tournament time, provide operational support from within the Transport Operations Center (TROC).
Resolve live issues in coordination with Venue Business Strategy, Venue Transport Managers and Stadium Teams.
Manage Point‑of‑Sale (POS) devices at each stadium to support on‑site operations.
Assist with nightly reconciliation and settlements in coordination with the Venue Business Strategy team.
Support ad‑hoc operational needs related to spectator parking logistics, communications, and tracking.
YOUR PROFILE ACCOUNTABILITY:
Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING:
Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY:
Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE:
Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.
INNOVATION:
Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP:
Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision‑making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
VISION:
Ability to perceive the organization’s global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
Education & Qualifications
Bachelor’s Degree in Transport, Civil Engineering, Project management, Event Management, Major Sport events or a combination of education and experience relating to position.
Master’s Degree is an additional asset.
Work Experience
5+ years of experience in working in a mega‑event environment or large‑scale event operations, transportation, parking operations, or related field.
Strong analytical and organizational skills; able to interpret sales and operational data to inform decision‑making.
Familiarity with smart parking systems, app integrations, or transportation technologies.
Experience in planning and delivering a transport parking operating within a venue transport related role at a major event.
Experience working in multi‑functional event organizations and in dynamic and fast‑paced environments.
Proven experience managing vendors and coordinating across multiple stakeholders.
Experience of leading a team and proven project delivery experience.
Must possess a valid driver’s license.
Intermediate knowledge of administration and management principles.
Ability to work long hours and adapt to a high‑pressure tournament environment.
Passion for delivering exceptional spectator experiences.
Background in customer service operations or live event control centers.
Languages
Fluent in English (written and spoken)
Spanish and/or French proficiency is a plus.
Technology
Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools; familiarity with parking platforms, apps, and digital POS systems.
Stadium technology parking schemes.
#J-18808-Ljbffr