westgate resorts
Company Description
Starting Pay: $14 / Hour versus commission
Westgate Resorts was founded in 1982 starting with a 16‑unit resort at Westgate Vacation Villas. It now encompasses more than 14,000 villas at 27 resorts in premier travel destinations throughout the United States. Employing about 10,000 people, Westgate Resorts has become the largest privately‑held corporation in the Central Florida area.
Job Description As a Westgate Resorts OPC (Off‑Property Consultant) you will be the frontline for the Westgate Resorts Marketing Team. Your primary responsibility is to promote Westgate Resorts throughout Central Florida by encouraging vacationers to visit our resorts with extremely low rates on discounted theme‑park and attraction tickets. You will also book room nights, sell attraction tickets, and provide concierge services for visitors and guests on vacation.
As an OPC you will:
Persuade potential clients to visit Westgate Resorts by maximizing their savings on Orlando‑area theme parks and attractions.
Engage with guests/clients to facilitate the auditing process and pre‑qualify candidates for resort tours while pivoting them to ticket sales or room‑night bookings if they do not qualify.
Provide 5‑Star customer service to guests/clients to increase resort‑tour sign‑up rates, ticket sales, and room bookings while representing Westgate Resorts at the highest standard.
Use a consultative approach when offering discounted ticket and room bookings to optimize guest experiences and maximize personal commissions.
Open and close POS ticket‑sales terminals and balance cash and credit‑card transactions at the end of each shift.
Maintain a professional appearance and work environment with a clean, clutter‑free workstation.
Stay up to date on ticket prices and special promotions that incentivize visits to Westgate Resorts.
Have opportunities to work and travel to off‑site events, pop‑up locations, and conventions with little notice but within an acceptable distance for business needs, experience, and performance.
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The person must also possess and adhere to the following core company values: Integrity, Passion, Work Ethic.
Qualifications
Must be outgoing and assertive.
Must have reliable transportation.
Must handle cash and tickets accurately and securely.
Enjoy working with tourists.
Positive, self‑motivated, and able to work in a team.
Excellent face‑to‑face customer service skills.
Ability to overcome objections.
Requires a flexible work schedule including mornings, nights, weekends, and holidays.
Passionate about genuinely helping clients get better deals and improve their overall vacation experience.
May be required to stand for long periods.
High school diploma or GED, or one to three months related experience and/or training, or equivalent.
Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence; ability to present information in one‑on‑one and small‑group situations.
Additional Information Why Westgate?
Comprehensive health benefits – medical, dental, and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid holidays
401(k) with generous company match
Access to pay as needed with our Daily Pay benefit
Family benefits including pregnancy, parental leave, and adoption assistance
Wellness programs
Flexible spending accounts
Tuition assistance
Military leave
Employee assistance program (EAP)
Life, disability, accident, critical illness, and hospital insurance
Pet insurance
Exclusive discounts for team members (hotels, cruises, resorts, restaurants, entertainment, etc.)
Advancement and development opportunities
Community involvement programs
Westgate Resorts is an Equal Employment Opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other protected status under federal, state or local law. If you have a disability and need a reasonable accommodation, please email WGAccommodations@wgresorts.com with the job title and location of the position for which you are applying.
#J-18808-Ljbffr
Westgate Resorts was founded in 1982 starting with a 16‑unit resort at Westgate Vacation Villas. It now encompasses more than 14,000 villas at 27 resorts in premier travel destinations throughout the United States. Employing about 10,000 people, Westgate Resorts has become the largest privately‑held corporation in the Central Florida area.
Job Description As a Westgate Resorts OPC (Off‑Property Consultant) you will be the frontline for the Westgate Resorts Marketing Team. Your primary responsibility is to promote Westgate Resorts throughout Central Florida by encouraging vacationers to visit our resorts with extremely low rates on discounted theme‑park and attraction tickets. You will also book room nights, sell attraction tickets, and provide concierge services for visitors and guests on vacation.
As an OPC you will:
Persuade potential clients to visit Westgate Resorts by maximizing their savings on Orlando‑area theme parks and attractions.
Engage with guests/clients to facilitate the auditing process and pre‑qualify candidates for resort tours while pivoting them to ticket sales or room‑night bookings if they do not qualify.
Provide 5‑Star customer service to guests/clients to increase resort‑tour sign‑up rates, ticket sales, and room bookings while representing Westgate Resorts at the highest standard.
Use a consultative approach when offering discounted ticket and room bookings to optimize guest experiences and maximize personal commissions.
Open and close POS ticket‑sales terminals and balance cash and credit‑card transactions at the end of each shift.
Maintain a professional appearance and work environment with a clean, clutter‑free workstation.
Stay up to date on ticket prices and special promotions that incentivize visits to Westgate Resorts.
Have opportunities to work and travel to off‑site events, pop‑up locations, and conventions with little notice but within an acceptable distance for business needs, experience, and performance.
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The person must also possess and adhere to the following core company values: Integrity, Passion, Work Ethic.
Qualifications
Must be outgoing and assertive.
Must have reliable transportation.
Must handle cash and tickets accurately and securely.
Enjoy working with tourists.
Positive, self‑motivated, and able to work in a team.
Excellent face‑to‑face customer service skills.
Ability to overcome objections.
Requires a flexible work schedule including mornings, nights, weekends, and holidays.
Passionate about genuinely helping clients get better deals and improve their overall vacation experience.
May be required to stand for long periods.
High school diploma or GED, or one to three months related experience and/or training, or equivalent.
Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence; ability to present information in one‑on‑one and small‑group situations.
Additional Information Why Westgate?
Comprehensive health benefits – medical, dental, and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid holidays
401(k) with generous company match
Access to pay as needed with our Daily Pay benefit
Family benefits including pregnancy, parental leave, and adoption assistance
Wellness programs
Flexible spending accounts
Tuition assistance
Military leave
Employee assistance program (EAP)
Life, disability, accident, critical illness, and hospital insurance
Pet insurance
Exclusive discounts for team members (hotels, cruises, resorts, restaurants, entertainment, etc.)
Advancement and development opportunities
Community involvement programs
Westgate Resorts is an Equal Employment Opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other protected status under federal, state or local law. If you have a disability and need a reasonable accommodation, please email WGAccommodations@wgresorts.com with the job title and location of the position for which you are applying.
#J-18808-Ljbffr