Hexagon AB
Hexagon’s Manufacturing Intelligence
division is seeking a Service Engineer in our
Cincinnati, OH
location. At
Hexagon's Manufacturing Intelligence
division, we're helping shape the future of industry with cutting-edge technologies that enable the development of the next generation of products. With a global reach and a vast portfolio that includes advanced sensors, factory automation, and simulation tools, we foster innovation and transformation in manufacturing. Why Join Us? Be part of a
global leader
in industrial intelligence. Work remotely
and travel to customer sites across the region without having to fly across the country. Collaborate with a forward-thinking team dedicated to
innovation
and
excellence
in customer service. Learn from a long-tenured existing
team
with deep product and customer experiences. About the Role As a
Field Service Engineer , you’ll play a critical role in ensuring our customers’ success by maintaining and optimizing our high-precision Coordinate Measuring Machines (CMM) and related equipment. You'll work independently, troubleshoot complex mechanical and electronic systems, and have the opportunity to develop your skills through exposure to
innovative technologies . What You'll Do
Install, repair, troubleshoot, and maintain
high-tech CMM machines at customer locations. Provide
technical expertise
and training to customers on machine operation and upkeep. Support product innovation by working cross-functionally with R&D and technical teams to ensure customer feedback is implemented in future products. Work independently
in a dynamic environment while delivering outstanding customer satisfaction. Accurately complete service reports and provide feedback to continuously improve our services. Enjoy
regional domestic travel (100%) , where you’ll interact with a wide range of clients and industries. Lift and move equipment
weighing up to 75 pounds unassisted and be able to work a minimum of
40 hours per week , including overtime as required to meet customer needs. Qualifications
Technical degree
(Tech School, Associate, or Bachelor's) in a discipline such as Electronics, Industrial Mechanics, or a related field. Alternatively,
training and experience from a Military Technical School . Prior experience
working with
hand tools
and
basic electrical test equipment
is essential. Microsoft operating system
knowledge is required. Mechanical, electrical, and software
troubleshooting skills are highly desired. Strong problem-solving skills and the ability to work independently. Comfortable lifting up to 75 lbs and traveling regularly within the territory. Excellent
communication and customer service
skills. Prior experience with CMM machines or other industrial automation is a plus. Physical Demands
Employee must be able to perform each essential job function satisfactorily and, if requested, reasonable accommodations may be made to enable employee with disabilities to perform essential job functions, absent undue hardship. Frequently required to stand, walk, sit for long periods of time with regularly bending and kneeling Manual dexterity required for keyboard use, operating office equipment, grasping objects Regularly move around the customers’ worksites Regularly lift and/or move up to 75 pounds Specific vision abilities required include close vision, depth perception and adjust focus Frequently communicates with other employees and customers Employee will encounter work environment characteristics described below while performing the essential job functions and, if requested, reasonable accommodations may be made to enable employee with disabilities to perform the essential job functions, absent undue hardship. Primarily visits customers’ worksites, with occasional visits to the office Equipment is kept clean, orderly, properly inspected for accurate functionality Noise levels are considered low to moderate If required, PPE will be provided Requires travel to customers’ worksites up to 100% At
Hexagon Manufacturing Intelligence , our spirited energy and engagement are evident in our commitment to our work, passion for what we do and the speed at which we achieve it. Here you will find the opportunity to build your career, develop professionally, and explore opportunities across a large, diversified company that prides itself on its innovative spirit and commitment to integrity. We strive to attract the most talented and dynamic individuals in their fields because our success is in our people! Our culture encourages independent thinking and a team mentality. And we offer a competitive benefits package that is second to none! What We Offer Competitive salary with opportunities for
performance-based bonuses . Comprehensive
healthcare benefits
(medical, dental, vision), including Health Savings Accounts (HSA) with employer contributions. Flexible work schedules
with remote options and
80%-100% travel , offering variety in your workdays. Paid time off
(PTO), including holidays and parental leave. 401k with
generous employer match
and
tuition reimbursement
to support your professional development. Opportunities to grow and move within a
global company
known for its commitment to
employee growth
and innovation. Hexagon posts all official job opportunities on either careers-manufacturing.hexagon.com or careers.hexagon.com and communicates only from email addresses ending in @hexagon.com. We never request payment or personal banking information during recruitment. No offers will ever be extended without a proper interview via Teams or in person, never done over email alone. If you suspect fraud, it probably is, and contact us at recruitment.us.mi@hexagon.com. Information at a Glance Job Title: Service Engineer | Job Function: Technical Service & Support | Job Location (Short): Miamisburg, USA, 45342; Novi, USA, 48377 Workplace Type: Remote Workplace Details: Cincinnati, OH, Remore Req ID: 2256 Apply now About Hexagon
Hexagon is a global leader in sensor, software and autonomous solutions. We are putting data to work to boost efficiency, productivity, and quality across industrial, manufacturing, infrastructure, safety, and mobility applications. Our technologies are shaping urban and production ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future. Hexagon’s Manufacturing Intelligence division provides solutions that utilise data from design and engineering, production and metrology to make manufacturing smarter.
#J-18808-Ljbffr
division is seeking a Service Engineer in our
Cincinnati, OH
location. At
Hexagon's Manufacturing Intelligence
division, we're helping shape the future of industry with cutting-edge technologies that enable the development of the next generation of products. With a global reach and a vast portfolio that includes advanced sensors, factory automation, and simulation tools, we foster innovation and transformation in manufacturing. Why Join Us? Be part of a
global leader
in industrial intelligence. Work remotely
and travel to customer sites across the region without having to fly across the country. Collaborate with a forward-thinking team dedicated to
innovation
and
excellence
in customer service. Learn from a long-tenured existing
team
with deep product and customer experiences. About the Role As a
Field Service Engineer , you’ll play a critical role in ensuring our customers’ success by maintaining and optimizing our high-precision Coordinate Measuring Machines (CMM) and related equipment. You'll work independently, troubleshoot complex mechanical and electronic systems, and have the opportunity to develop your skills through exposure to
innovative technologies . What You'll Do
Install, repair, troubleshoot, and maintain
high-tech CMM machines at customer locations. Provide
technical expertise
and training to customers on machine operation and upkeep. Support product innovation by working cross-functionally with R&D and technical teams to ensure customer feedback is implemented in future products. Work independently
in a dynamic environment while delivering outstanding customer satisfaction. Accurately complete service reports and provide feedback to continuously improve our services. Enjoy
regional domestic travel (100%) , where you’ll interact with a wide range of clients and industries. Lift and move equipment
weighing up to 75 pounds unassisted and be able to work a minimum of
40 hours per week , including overtime as required to meet customer needs. Qualifications
Technical degree
(Tech School, Associate, or Bachelor's) in a discipline such as Electronics, Industrial Mechanics, or a related field. Alternatively,
training and experience from a Military Technical School . Prior experience
working with
hand tools
and
basic electrical test equipment
is essential. Microsoft operating system
knowledge is required. Mechanical, electrical, and software
troubleshooting skills are highly desired. Strong problem-solving skills and the ability to work independently. Comfortable lifting up to 75 lbs and traveling regularly within the territory. Excellent
communication and customer service
skills. Prior experience with CMM machines or other industrial automation is a plus. Physical Demands
Employee must be able to perform each essential job function satisfactorily and, if requested, reasonable accommodations may be made to enable employee with disabilities to perform essential job functions, absent undue hardship. Frequently required to stand, walk, sit for long periods of time with regularly bending and kneeling Manual dexterity required for keyboard use, operating office equipment, grasping objects Regularly move around the customers’ worksites Regularly lift and/or move up to 75 pounds Specific vision abilities required include close vision, depth perception and adjust focus Frequently communicates with other employees and customers Employee will encounter work environment characteristics described below while performing the essential job functions and, if requested, reasonable accommodations may be made to enable employee with disabilities to perform the essential job functions, absent undue hardship. Primarily visits customers’ worksites, with occasional visits to the office Equipment is kept clean, orderly, properly inspected for accurate functionality Noise levels are considered low to moderate If required, PPE will be provided Requires travel to customers’ worksites up to 100% At
Hexagon Manufacturing Intelligence , our spirited energy and engagement are evident in our commitment to our work, passion for what we do and the speed at which we achieve it. Here you will find the opportunity to build your career, develop professionally, and explore opportunities across a large, diversified company that prides itself on its innovative spirit and commitment to integrity. We strive to attract the most talented and dynamic individuals in their fields because our success is in our people! Our culture encourages independent thinking and a team mentality. And we offer a competitive benefits package that is second to none! What We Offer Competitive salary with opportunities for
performance-based bonuses . Comprehensive
healthcare benefits
(medical, dental, vision), including Health Savings Accounts (HSA) with employer contributions. Flexible work schedules
with remote options and
80%-100% travel , offering variety in your workdays. Paid time off
(PTO), including holidays and parental leave. 401k with
generous employer match
and
tuition reimbursement
to support your professional development. Opportunities to grow and move within a
global company
known for its commitment to
employee growth
and innovation. Hexagon posts all official job opportunities on either careers-manufacturing.hexagon.com or careers.hexagon.com and communicates only from email addresses ending in @hexagon.com. We never request payment or personal banking information during recruitment. No offers will ever be extended without a proper interview via Teams or in person, never done over email alone. If you suspect fraud, it probably is, and contact us at recruitment.us.mi@hexagon.com. Information at a Glance Job Title: Service Engineer | Job Function: Technical Service & Support | Job Location (Short): Miamisburg, USA, 45342; Novi, USA, 48377 Workplace Type: Remote Workplace Details: Cincinnati, OH, Remore Req ID: 2256 Apply now About Hexagon
Hexagon is a global leader in sensor, software and autonomous solutions. We are putting data to work to boost efficiency, productivity, and quality across industrial, manufacturing, infrastructure, safety, and mobility applications. Our technologies are shaping urban and production ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future. Hexagon’s Manufacturing Intelligence division provides solutions that utilise data from design and engineering, production and metrology to make manufacturing smarter.
#J-18808-Ljbffr