Loftware
HR Shared Services Specialist & HRIS Administrator
Loftware, Portsmouth, New Hampshire, United States, 00215
HR Shared Services Specialist & HRIS Administrator
Join to apply for the
HR Shared Services Specialist & HRIS Administrator
role at
Loftware .
Key Responsibilities
Serve as the first point of contact for people operations inquiries across the U.S., ensuring timely and accurate resolution or escalation.
Manage core people ops processes, including onboarding, offboarding, employment changes, and data management in alignment with US policies and global partners.
Support compliance with federal, state, and local employment laws and company policies.
Maintain digital employee files and ensure data integrity across systems (HRIS, benefits platforms).
Coordinate with Finance, Legal, and external vendors to ensure smooth process execution, as needed.
HRIS Administration
Serve as the primary system administrator for the HRIS (e.g., UKG Pro/Workforce Management), including configurations, data audits, reporting, and troubleshooting with customer support.
Support HR data governance and maintain global data accuracy across all modules (Core HR, Payroll, Time, Benefits, Talent).
Develop and deliver HR data dashboards and standard reports for People Operations and business leaders.
Partner with IT and HR leadership to implement system enhancements and automation initiatives, as required.
Support integration between HRIS and third‑party systems (benefits, payroll, learning, performance, etc.).
Leave Coordination
Administer leave of absence programs (FMLA, ADA, disability, parental, medical, personal) in accordance with federal and state laws and company policy.
Partner with payroll to ensure accurate pay calculations, leave tracking, and benefit continuation during absences.
Collaborate with benefits and regional people partners to ensure employees receive accurate communication and support during leaves.
This hybrid role, based in our Portsmouth, NH office, will also partner frequently with our Executive Administrative Assistant to support general office administration, in‑office gathering set‑up and break‑down, and ensure a smooth on‑site experience.
Benefits Administration
Administer employee benefits programs, including health insurance, retirement plans, leave and other benefits.
Manage benefits enrollment, changes, and terminations, ensuring accurate and timely updates in the HRIS.
Serve as the point of contact for employee inquiries regarding benefits, providing guidance and support as needed.
Collaborate with benefits vendors to ensure smooth enrollment processes and resolve any issues.
Global HRIS Management
Maintain and optimize the HRIS platform, ensuring data integrity and system reliability.
Develop and implement HRIS policies and procedures to streamline processes and enhance user experience.
Generate regular reports and analytics from HRIS data to support HR and business decision‑making.
Hold peers and leaders accountable for data accuracy, following up as needed to ensure compliance with established processes and timely feedback.
Proactively ensure data accuracy and compliance through strong ownership and accountability.
Employee Support
Provide support to employees on HR‑related inquiries, including payroll, benefits, and HR policies in the U.S. region.
Handle onboarding and offboarding processes, ensuring a smooth and efficient experience for employees globally.
Conduct HR‑related informational sessions for employees as needed.
Confidentiality, Compliance, and Reporting
Handle sensitive employee information with the utmost confidentiality and discretion.
Ensure adherence to all relevant laws, regulations, and company policies related to payroll, benefits, and HRIS management.
Conduct regular audits of HRIS data and payroll records to maintain 100% data accuracy and integrity at all times.
Create and run reports for the Chief People Officer, Finance team, and other stakeholders as needed.
Qualifications
Bachelor’s degree in Human Resources, Business Administration, or a related field.
Must be able to work independently and manage priorities and time effectively to complete tasks.
Strong analytical and problem‑solving skills with very high attention to detail.
Adaptability: Quickly adapt, pivot, and adjust priorities in response to changing circumstances in a fast‑paced environment.
Excellent organizational and time‑management skills, managing multiple priorities and meeting strict deadlines.
Excellent communication and interpersonal skills, handling sensitive and confidential information.
Knowledge of federal, state, tax, and local employment laws and regulations.
Experience working in a private equity company that has a growth mindset.
Desired Skills And Expertise
Experience or strong interest in leveraging AI technologies to enhance HR processes, including predictive analytics, AI‑driven chatbots, and machine learning for payroll and benefits optimization.
Proactive problem‑solving orientation.
Professionalism, exhibiting maturity in handling challenging situations and discretion with sensitive information.
Effective collaboration within a global team, communicating openly and constructively.
Strong analytical skills and attention to detail, managing multiple priorities autonomously.
Excellent communication, collaborating cross‑functionally and interacting with employees at all levels.
Seniority Level Entry level
Employment Type Full‑time
Job Function Human Resources
Industries Software Development
Refs increase your chances of interviewing at Loftware by 2x.
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Portsmouth, NH .
Newburyport, MA $6500.00 $/65,000.00 1 week ago
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HR Shared Services Specialist & HRIS Administrator
role at
Loftware .
Key Responsibilities
Serve as the first point of contact for people operations inquiries across the U.S., ensuring timely and accurate resolution or escalation.
Manage core people ops processes, including onboarding, offboarding, employment changes, and data management in alignment with US policies and global partners.
Support compliance with federal, state, and local employment laws and company policies.
Maintain digital employee files and ensure data integrity across systems (HRIS, benefits platforms).
Coordinate with Finance, Legal, and external vendors to ensure smooth process execution, as needed.
HRIS Administration
Serve as the primary system administrator for the HRIS (e.g., UKG Pro/Workforce Management), including configurations, data audits, reporting, and troubleshooting with customer support.
Support HR data governance and maintain global data accuracy across all modules (Core HR, Payroll, Time, Benefits, Talent).
Develop and deliver HR data dashboards and standard reports for People Operations and business leaders.
Partner with IT and HR leadership to implement system enhancements and automation initiatives, as required.
Support integration between HRIS and third‑party systems (benefits, payroll, learning, performance, etc.).
Leave Coordination
Administer leave of absence programs (FMLA, ADA, disability, parental, medical, personal) in accordance with federal and state laws and company policy.
Partner with payroll to ensure accurate pay calculations, leave tracking, and benefit continuation during absences.
Collaborate with benefits and regional people partners to ensure employees receive accurate communication and support during leaves.
This hybrid role, based in our Portsmouth, NH office, will also partner frequently with our Executive Administrative Assistant to support general office administration, in‑office gathering set‑up and break‑down, and ensure a smooth on‑site experience.
Benefits Administration
Administer employee benefits programs, including health insurance, retirement plans, leave and other benefits.
Manage benefits enrollment, changes, and terminations, ensuring accurate and timely updates in the HRIS.
Serve as the point of contact for employee inquiries regarding benefits, providing guidance and support as needed.
Collaborate with benefits vendors to ensure smooth enrollment processes and resolve any issues.
Global HRIS Management
Maintain and optimize the HRIS platform, ensuring data integrity and system reliability.
Develop and implement HRIS policies and procedures to streamline processes and enhance user experience.
Generate regular reports and analytics from HRIS data to support HR and business decision‑making.
Hold peers and leaders accountable for data accuracy, following up as needed to ensure compliance with established processes and timely feedback.
Proactively ensure data accuracy and compliance through strong ownership and accountability.
Employee Support
Provide support to employees on HR‑related inquiries, including payroll, benefits, and HR policies in the U.S. region.
Handle onboarding and offboarding processes, ensuring a smooth and efficient experience for employees globally.
Conduct HR‑related informational sessions for employees as needed.
Confidentiality, Compliance, and Reporting
Handle sensitive employee information with the utmost confidentiality and discretion.
Ensure adherence to all relevant laws, regulations, and company policies related to payroll, benefits, and HRIS management.
Conduct regular audits of HRIS data and payroll records to maintain 100% data accuracy and integrity at all times.
Create and run reports for the Chief People Officer, Finance team, and other stakeholders as needed.
Qualifications
Bachelor’s degree in Human Resources, Business Administration, or a related field.
Must be able to work independently and manage priorities and time effectively to complete tasks.
Strong analytical and problem‑solving skills with very high attention to detail.
Adaptability: Quickly adapt, pivot, and adjust priorities in response to changing circumstances in a fast‑paced environment.
Excellent organizational and time‑management skills, managing multiple priorities and meeting strict deadlines.
Excellent communication and interpersonal skills, handling sensitive and confidential information.
Knowledge of federal, state, tax, and local employment laws and regulations.
Experience working in a private equity company that has a growth mindset.
Desired Skills And Expertise
Experience or strong interest in leveraging AI technologies to enhance HR processes, including predictive analytics, AI‑driven chatbots, and machine learning for payroll and benefits optimization.
Proactive problem‑solving orientation.
Professionalism, exhibiting maturity in handling challenging situations and discretion with sensitive information.
Effective collaboration within a global team, communicating openly and constructively.
Strong analytical skills and attention to detail, managing multiple priorities autonomously.
Excellent communication, collaborating cross‑functionally and interacting with employees at all levels.
Seniority Level Entry level
Employment Type Full‑time
Job Function Human Resources
Industries Software Development
Refs increase your chances of interviewing at Loftware by 2x.
Get notified about new Human Resources Specialist jobs in
Portsmouth, NH .
Newburyport, MA $6500.00 $/65,000.00 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr