Jobs via Dice
Overview
This is a remote role that may only be hired in the following location(s): Texas, North Carolina. The role involves providing complex technical support to data processing systems, enhancing related software and processes, and developing software and procedures that improve processing capabilities. The position offers 24/7 on‑call support via rotations. Responsibilities
Develop and maintain software and procedures that improve processing capabilities. Analyze, code, test, and implement solutions in coordination with management, associates, and end users. Provide production system support by resolving issues and ensuring ongoing functionality for end users. Evaluate and improve department systems, processes, and applications. Construct modules and develop testing methods according to programming specifications. Provide feature time estimates for system changes and assist in implementing modifications. Create test plans to validate application functions. Collect data related to user requests to determine scope, time estimates, and system impacts. Inspect specifications, coding, test plans, documentation, and implementation plans for accuracy. Draft documentation for system, end user, and operational purposes, including technical specifications and application designs. Serve as a technical resource for management, associates, and business units. Provide 24/7 on‑call support via rotations. Qualifications
Position requires a Bachelor's degree in Engineering, Computer Science, Management Information Systems, Information Systems Engineering and Management, Business Administration, or a related field plus four (4) years of experience in the job offered or four (4) years of experience as a Web Developer, Digital Marketing Services Liaison, Knowledge Analyst, Technical Architect, or related occupation. Alternatively, a Master's degree in the same fields plus two (2) years of experience in the job offered or two (2) years of experience in the same occupations is acceptable. Requires high level of independent code review and development skills across various technologies including Office 365, SharePoint, Vignette CMS, Microsoft CMS, Epi Server, Drupal, InfoPath, Power Platform, CRM Dynamics 365, Power BI, Power Automate, and Power Pages. Requires experience with scripting languages including Microsoft.NET (C#), ASP.NET, HTML5, CSS3, jQuery, JavaScript, XML, XSLT, AJAX, VBScript, CSOM/JSOM, API Integration (REST), React, Node.js, Angular.js, Python, SQL Scripting, and PowerShell. Requires experience with Visual Studio, Copilot Studio, Postman API Design/Testing (REST), and Google Apigee Gateway API Proxy design and testing. Requires experience migrating Microsoft Tenants, sales technology domain knowledge, business analyst experience, source code control management using Azure, GitHub or GitLab, automation testing with GitLab or Azure DevOps, CI/CD pipeline design, multi‑region deployment, Agile practices (Scrum or Kanban), enterprise change control management, international team collaboration, Microsoft TFS or similar repositories, ServiceNow or other IT ticketing systems, and System Life Cycle Development methodology. Must provide 24/7 on‑call support via rotations. Compensation and Benefits
The base pay for this position is between $123,950 and $203,509 per year, with additional variable incentives, bonuses, benefits, and other awards as outlined in the offer of employment. First Citizens Bank offers a competitive benefits program that includes health, retirement, and other rewards. For more information, please refer to the company benefits page.
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This is a remote role that may only be hired in the following location(s): Texas, North Carolina. The role involves providing complex technical support to data processing systems, enhancing related software and processes, and developing software and procedures that improve processing capabilities. The position offers 24/7 on‑call support via rotations. Responsibilities
Develop and maintain software and procedures that improve processing capabilities. Analyze, code, test, and implement solutions in coordination with management, associates, and end users. Provide production system support by resolving issues and ensuring ongoing functionality for end users. Evaluate and improve department systems, processes, and applications. Construct modules and develop testing methods according to programming specifications. Provide feature time estimates for system changes and assist in implementing modifications. Create test plans to validate application functions. Collect data related to user requests to determine scope, time estimates, and system impacts. Inspect specifications, coding, test plans, documentation, and implementation plans for accuracy. Draft documentation for system, end user, and operational purposes, including technical specifications and application designs. Serve as a technical resource for management, associates, and business units. Provide 24/7 on‑call support via rotations. Qualifications
Position requires a Bachelor's degree in Engineering, Computer Science, Management Information Systems, Information Systems Engineering and Management, Business Administration, or a related field plus four (4) years of experience in the job offered or four (4) years of experience as a Web Developer, Digital Marketing Services Liaison, Knowledge Analyst, Technical Architect, or related occupation. Alternatively, a Master's degree in the same fields plus two (2) years of experience in the job offered or two (2) years of experience in the same occupations is acceptable. Requires high level of independent code review and development skills across various technologies including Office 365, SharePoint, Vignette CMS, Microsoft CMS, Epi Server, Drupal, InfoPath, Power Platform, CRM Dynamics 365, Power BI, Power Automate, and Power Pages. Requires experience with scripting languages including Microsoft.NET (C#), ASP.NET, HTML5, CSS3, jQuery, JavaScript, XML, XSLT, AJAX, VBScript, CSOM/JSOM, API Integration (REST), React, Node.js, Angular.js, Python, SQL Scripting, and PowerShell. Requires experience with Visual Studio, Copilot Studio, Postman API Design/Testing (REST), and Google Apigee Gateway API Proxy design and testing. Requires experience migrating Microsoft Tenants, sales technology domain knowledge, business analyst experience, source code control management using Azure, GitHub or GitLab, automation testing with GitLab or Azure DevOps, CI/CD pipeline design, multi‑region deployment, Agile practices (Scrum or Kanban), enterprise change control management, international team collaboration, Microsoft TFS or similar repositories, ServiceNow or other IT ticketing systems, and System Life Cycle Development methodology. Must provide 24/7 on‑call support via rotations. Compensation and Benefits
The base pay for this position is between $123,950 and $203,509 per year, with additional variable incentives, bonuses, benefits, and other awards as outlined in the offer of employment. First Citizens Bank offers a competitive benefits program that includes health, retirement, and other rewards. For more information, please refer to the company benefits page.
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