Silicon Valley Bank
Overview
This is a remote role located in Texas and North Carolina that provides complex technical support to data processing systems through enhancement of related software and processes.
Responsibilities
Provide complex technical support to data processing systems through enhancement of related software and processes.
Develop software and procedures that improve processing capabilities.
Analyze, code, test, and implement in coordination with management, associates, and end users.
Serve as production system support by resolving issues and ensuring ongoing functionality.
Evaluate and improve department systems, processes, and applications.
Construct modules, develop testing methods, and design materials using programming specifications.
Provide new feature time estimates for system changes and assist in implementing modifications.
Execute test plans to validate application functions as designed.
Collect data related to user requests and determine scope, time estimates, and system impacts.
Inspect business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy.
Address reported issues, anticipate maintenance requirements, and ensure functionality for end‑user needs.
Draft documentation for system, end‑user, and operational purposes, including technical specifications and application designs.
Participate in the software development life cycle involving creation, enhancement, implementation, and evaluation of software.
Serve as a technical resource for management, associates, and business units.
Provide 24/7 on‑call support via rotations.
Qualifications
Bachelor’s degree in Engineering, Computer Science, Management Information Systems, Information Systems Engineering and Management, Business Administration, or a related field plus four (4) years of experience in the offered job or four (4) years of experience as a Web Developer, Digital Marketing Services Liaison, Knowledge Analyst, Technical Architect, or related occupation.
OR a Master’s degree in the same fields plus two (2) years of experience in the offered job or two (2) years of experience as a Web Developer, Digital Marketing Services Liaison, Knowledge Analyst, Technical Architect, or related occupation.
High level of independent code review and development skills across technologies such as Office 365, SharePoint, Vignette CMS, Microsoft CMS, Epi Server, Drupal, InfoPath, Power Platform, CRM Dynamics 365, Power BI, Power Automate, Power Pages.
Experience with scripting languages including Microsoft.NET (C#), ASP.NET, HTML5, CSS3, jQuery, JavaScript, XML, XSLT, AJAX, VBScript, CSOM/JSOM, API Integration (REST), React, Node.js, Angular.js, Python, SQL scripting, and PowerShell scripting.
Experience with Visual Studio, Copilot Studio, Postman API Design/Testing (REST), and Google Apigee Gateway API Proxy design and testing.
Experience migrating Microsoft Tenants and working with enterprise change control management.
Business analyst experience and advanced knowledge of system life cycle development methodology, including Agile (Scrum or Kanban).
Experience with source code control using Azure, GitHub or GitLab, and automation testing using GitLab or Azure DevOps.
Design experience for CI/CD pipelines and multi‑region deployment.
Experience working with on‑shore and off‑shore teams across multiple time zones and countries.
Advanced experience with Microsoft Team Foundation Server (TFS) or similar code repository systems.
Advanced experience with ServiceNow or other IT ticketing systems.
Ability to provide 24/7 on‑call support via rotations.
Compensation The base pay for this position is generally between $123,950 and $203,509 per year. Actual starting base pay will be determined based on skills, experience, location, and other non‑discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
Benefits Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefitsTo
Application Apply: Go to https://jobs.firstcitizens.com/jobs and submit your resume to Job #31443.
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Responsibilities
Provide complex technical support to data processing systems through enhancement of related software and processes.
Develop software and procedures that improve processing capabilities.
Analyze, code, test, and implement in coordination with management, associates, and end users.
Serve as production system support by resolving issues and ensuring ongoing functionality.
Evaluate and improve department systems, processes, and applications.
Construct modules, develop testing methods, and design materials using programming specifications.
Provide new feature time estimates for system changes and assist in implementing modifications.
Execute test plans to validate application functions as designed.
Collect data related to user requests and determine scope, time estimates, and system impacts.
Inspect business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy.
Address reported issues, anticipate maintenance requirements, and ensure functionality for end‑user needs.
Draft documentation for system, end‑user, and operational purposes, including technical specifications and application designs.
Participate in the software development life cycle involving creation, enhancement, implementation, and evaluation of software.
Serve as a technical resource for management, associates, and business units.
Provide 24/7 on‑call support via rotations.
Qualifications
Bachelor’s degree in Engineering, Computer Science, Management Information Systems, Information Systems Engineering and Management, Business Administration, or a related field plus four (4) years of experience in the offered job or four (4) years of experience as a Web Developer, Digital Marketing Services Liaison, Knowledge Analyst, Technical Architect, or related occupation.
OR a Master’s degree in the same fields plus two (2) years of experience in the offered job or two (2) years of experience as a Web Developer, Digital Marketing Services Liaison, Knowledge Analyst, Technical Architect, or related occupation.
High level of independent code review and development skills across technologies such as Office 365, SharePoint, Vignette CMS, Microsoft CMS, Epi Server, Drupal, InfoPath, Power Platform, CRM Dynamics 365, Power BI, Power Automate, Power Pages.
Experience with scripting languages including Microsoft.NET (C#), ASP.NET, HTML5, CSS3, jQuery, JavaScript, XML, XSLT, AJAX, VBScript, CSOM/JSOM, API Integration (REST), React, Node.js, Angular.js, Python, SQL scripting, and PowerShell scripting.
Experience with Visual Studio, Copilot Studio, Postman API Design/Testing (REST), and Google Apigee Gateway API Proxy design and testing.
Experience migrating Microsoft Tenants and working with enterprise change control management.
Business analyst experience and advanced knowledge of system life cycle development methodology, including Agile (Scrum or Kanban).
Experience with source code control using Azure, GitHub or GitLab, and automation testing using GitLab or Azure DevOps.
Design experience for CI/CD pipelines and multi‑region deployment.
Experience working with on‑shore and off‑shore teams across multiple time zones and countries.
Advanced experience with Microsoft Team Foundation Server (TFS) or similar code repository systems.
Advanced experience with ServiceNow or other IT ticketing systems.
Ability to provide 24/7 on‑call support via rotations.
Compensation The base pay for this position is generally between $123,950 and $203,509 per year. Actual starting base pay will be determined based on skills, experience, location, and other non‑discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
Benefits Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefitsTo
Application Apply: Go to https://jobs.firstcitizens.com/jobs and submit your resume to Job #31443.
#J-18808-Ljbffr