Gentiva
Overview
Expand Access. Build Partnerships. Transform Care.
We are seeking a Payor Credentialing Coordinator to join our team. In this role, you will manage all aspects of payer enrollment and credentialing for healthcare providers, ensuring seamless participation in Medicare, Medicaid, and commercial insurance networks.
Key Responsibilities
Manage the entire payer credentialing process: prepare and submit applications, track approvals, and maintain accurate provider records
Enroll new providers with Medicare, Medicaid, and commercial insurance companies to expand network access
Maintain re-credentialing schedules to avoid lapses in provider participation
Manage CAQH profiles and update NPPES registrations
Collect, verify, and maintain critical provider credentials, including licenses, certifications, and malpractice insurance
Ensure compliance with state, federal, and payer-specific credentialing requirements
Serve as liaison between providers, insurance payers, and internal teams such as billing and HR
Respond to payer inquiries and resolve credentialing delays or issues promptly
Lead or participate in status meetings to prioritize credentialing projects and meet deadlines
About You Skills and Qualifications
Strong knowledge of healthcare credentialing processes and payer enrollment
Proficient in Microsoft Excel and other data management systems
Excellent organizational skills with the ability to prioritize multiple tasks and meet deadlines
Exceptional verbal and written communication skills
High attention to detail and accuracy in data entry and document management
Ability to handle confidential information with discretion
Strong problem-solving and analytical abilities
Customer service oriented with a professional approach to interactions
Education and Experience
High school diploma required; associate or bachelor’s degree in healthcare administration, business, or related field preferred
1–3 years of experience in healthcare credentialing, billing, or healthcare administration
Familiarity with CAQH and NPPES systems preferred
Must be fluent in English (written and spoken)
Certifications
Certified Provider Credentialing Specialist (CPCS) through NAMSS preferred
We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem):
Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Additional Full-Time Benefits:
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Apply today and help us ensure every healthcare provider is ready to deliver exceptional care.
Legalese
This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace
Location
Gentiva Our Company
At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Our nationwide reach is powered by a family of trusted brands that include:
Hospice care:
Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
Palliative care:
Empatia Palliative Care, Emerald Coast Palliative Care
Home health care:
Heartland Home Health
Advanced illness management:
Illumia Health
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.
We are seeking a Payor Credentialing Coordinator to join our team. In this role, you will manage all aspects of payer enrollment and credentialing for healthcare providers, ensuring seamless participation in Medicare, Medicaid, and commercial insurance networks.
Key Responsibilities
Manage the entire payer credentialing process: prepare and submit applications, track approvals, and maintain accurate provider records
Enroll new providers with Medicare, Medicaid, and commercial insurance companies to expand network access
Maintain re-credentialing schedules to avoid lapses in provider participation
Manage CAQH profiles and update NPPES registrations
Collect, verify, and maintain critical provider credentials, including licenses, certifications, and malpractice insurance
Ensure compliance with state, federal, and payer-specific credentialing requirements
Serve as liaison between providers, insurance payers, and internal teams such as billing and HR
Respond to payer inquiries and resolve credentialing delays or issues promptly
Lead or participate in status meetings to prioritize credentialing projects and meet deadlines
About You Skills and Qualifications
Strong knowledge of healthcare credentialing processes and payer enrollment
Proficient in Microsoft Excel and other data management systems
Excellent organizational skills with the ability to prioritize multiple tasks and meet deadlines
Exceptional verbal and written communication skills
High attention to detail and accuracy in data entry and document management
Ability to handle confidential information with discretion
Strong problem-solving and analytical abilities
Customer service oriented with a professional approach to interactions
Education and Experience
High school diploma required; associate or bachelor’s degree in healthcare administration, business, or related field preferred
1–3 years of experience in healthcare credentialing, billing, or healthcare administration
Familiarity with CAQH and NPPES systems preferred
Must be fluent in English (written and spoken)
Certifications
Certified Provider Credentialing Specialist (CPCS) through NAMSS preferred
We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem):
Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Additional Full-Time Benefits:
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Apply today and help us ensure every healthcare provider is ready to deliver exceptional care.
Legalese
This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace
Location
Gentiva Our Company
At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Our nationwide reach is powered by a family of trusted brands that include:
Hospice care:
Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
Palliative care:
Empatia Palliative Care, Emerald Coast Palliative Care
Home health care:
Heartland Home Health
Advanced illness management:
Illumia Health
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.