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TEAMS Constructions

Resident Monitor Part-Time 4pm-12am (Saturday and Sunday)

TEAMS Constructions, Washington, District of Columbia, us, 20022

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Resident Monitor Part-Time 4pm-12am (Saturday and Sunday) Washington, DC | On‑Site | $18.50 per hour | Washington Post Top Workplace

Do you have a passion for working with families and individuals in need of healthcare, housing, and community support services? Community of Hope is looking for a Resident Monitor who is reliable, friendly, and professional to help keep our Short‑Term Family Housing program safe and welcoming.

As essential staff, you’ll ensure building security, greet residents and visitors, and report any concerns to the appropriate team members. Be part of a mission‑driven team making a difference every day!

Location:

The Aya in Southwest DC or The Bridge at Girard Street in Northwest DC.

Our Approach And Values

We celebrate people’s strengths and acknowledge the impact of trauma on people’s lives.

We embrace diversity, welcome all voices, and treat everyone with respect and compassion.

We lead and advocate for changes to make systems more equitable.

We strive for excellence and value integrity in all that we do.

What You’ll Do

Monitor community areas within the building, including lobby, phone room, and area outside the building to prevent loitering; make rounds throughout the building and monitor security cameras for activity in and around the building.

Ensure that visitors, volunteers, outside agency representatives and residents are signed in and out, check photo ID of all visitors, and document all entries and exits in the shift log.

Complete curfew checks each night by knocking on unit doors and documenting who is in the unit; inquire about whereabouts of children when none are present.

Email or call Program Director and/or Case Manager as appropriate regarding outside agency visits (Police, CFSA, Social Services, probation and parole, case workers, etc.).

Fill out incident reports to document unusual or difficult incidents involving residents or facility issues, fire, rescue, and other emergencies; email the report to Program Director or On‑Call Supervisor immediately.

Offer additional assistance to residents as needed or requested, in accordance with the Americans with Disabilities Act regulations; assistance must be offered at all times and during emergencies.

Provide access to the building by screening individuals who ring the call button; process visitors by checking ID, having them sign in, and contacting appropriate COH staff to escort the visitor.

Monitor the Closed Circuit TV security footage and report and respond immediately to all suspected or apparent security violations by notifying SPO and Program Director and/or calling emergency services.

Requirements – Must‑Haves

High school diploma or GED.

Good verbal and written communication skills.

Punctuality and reliability.

Ability to utilize computer software such as Microsoft Windows, Microsoft Word, Microsoft Excel, Google Mail.

Ability to act responsibly, professionally, and use good judgment under pressure.

Ability to write shift and incident reports in detail.

Ability to de‑ice the front walkway by salting and shoveling the front area when inclement weather occurs.

Ability to work a flexible schedule as designated by supervisor, including evenings, weekends, and at various Community of Sites.

Nice‑to‑Haves

Experience working in a residential environment.

Experience working with the homeless population.

Why You’ll Love Working Here!

8x Washington Post 150 Top Workplaces winner.

11.5 paid company holidays, 1 personal floating holiday, paid vacation and sick leave based on average hours per week.

Annual performance‑based raises, up to 5% of your annual pay.

Loan repayment (NHSC & DCHPLRP), licensing reimbursement & CEU funding.

Life & disability insurance + 403(b) retirement.

Leadership development, internal promotions and career growth opportunities.

A culture grounded in equity, compassion, and well‑being.

About Us Community of Hope is a mission‑driven, innovative, rapidly growing nonprofit and Federally Qualified Health Center. For over 45 years, we have provided health and housing services, perinatal care coordination, and community support services to make Washington, DC more equitable. We strongly emphasize maternal and child health, with a midwifery practice and the only free‑standing birth center in DC.

Through our Family Success Center, WIC nutrition centers, and various partnerships, we have reached hundreds and believe that everyone in DC deserves to be healthy, housed, and hopeful.

Ready to bring hope and health to our DC community? Apply today!

To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: hr@cohdc.org Phone: 202-407-7747. Community of Hope is an equal opportunity employer.

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