Options Executive Search Private Limited
Strategic Account Sales Manager
Options Executive Search Private Limited, Germantown, Ohio, United States
Product company where they’re reinventing DevOps to help the world’s greatest companies innovate — Thousands of customers, including the majority of the Fortune 100, trust them to manage, accelerate, and secure their software delivery from code to production — a concept we call “liquid software.” Wouldn’t it be amazing if you could join us on their journey?
As a Strategic Account Executive, you will be directly responsible for the growth of the company, providing an exciting opportunity to drive and shape the future of DevOps processes within your allocated enterprise account portfolio. The role will be responsible for identifying opportunities to maximize customer’s value from current products and services, and maintaining strong customer relationships.
Responsibilities
Develop customer relationships to promote retention and loyalty
Identify & close new up‑sell and expansion opportunities with existing customers
Responsible for success and renewals process for a portfolio of customers; analyze usage metrics to understand customers’ usage of product (evaluate product adoption)
Contact customers throughout the life cycle and prior to renewal to discuss metrics and identify obstacles to renewals;
Partner with Finance, and Legal in negotiating, structuring and quoting renewal contracts for the highest possible renewal rates
Maintain long‑term account health and relationships
Evaluate renewal probabilities
Work with customers to ensure satisfaction; support pre‑sales cycles
Use Salesforce, JIRA, Confluence, and Advanced Microsoft Excel for projects
Drive product adoption, share best practices and implement growth and optimization strategies for maximum value and success within the customer base;
Escalate at‑risk customers appropriately
Document communications and transactions in Salesforce to ensure accurate renewal forecasting and analyses
Make sure to keep customers updated on best practices, product features, new releases, and upgrades
Qualifications
Bachelor’s degree or foreign equivalent in Business Administration, Finance, Economics, or Computer Engineering
Minimum 15 years of experience preferably in Software subscription sales
Revenue quota carrying experience with large enterprise customers is a must
Experience in closing 7 digits deals within your
Experience in managing & owning the full sale cycle from lead to closing the deal
Experience includes supporting pre‑sales cycles; using Salesforce and Advanced Microsoft Excel
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Sales and Management
Industries
Software Development, IT System Custom Software Development, and IT Services and IT Consulting
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As a Strategic Account Executive, you will be directly responsible for the growth of the company, providing an exciting opportunity to drive and shape the future of DevOps processes within your allocated enterprise account portfolio. The role will be responsible for identifying opportunities to maximize customer’s value from current products and services, and maintaining strong customer relationships.
Responsibilities
Develop customer relationships to promote retention and loyalty
Identify & close new up‑sell and expansion opportunities with existing customers
Responsible for success and renewals process for a portfolio of customers; analyze usage metrics to understand customers’ usage of product (evaluate product adoption)
Contact customers throughout the life cycle and prior to renewal to discuss metrics and identify obstacles to renewals;
Partner with Finance, and Legal in negotiating, structuring and quoting renewal contracts for the highest possible renewal rates
Maintain long‑term account health and relationships
Evaluate renewal probabilities
Work with customers to ensure satisfaction; support pre‑sales cycles
Use Salesforce, JIRA, Confluence, and Advanced Microsoft Excel for projects
Drive product adoption, share best practices and implement growth and optimization strategies for maximum value and success within the customer base;
Escalate at‑risk customers appropriately
Document communications and transactions in Salesforce to ensure accurate renewal forecasting and analyses
Make sure to keep customers updated on best practices, product features, new releases, and upgrades
Qualifications
Bachelor’s degree or foreign equivalent in Business Administration, Finance, Economics, or Computer Engineering
Minimum 15 years of experience preferably in Software subscription sales
Revenue quota carrying experience with large enterprise customers is a must
Experience in closing 7 digits deals within your
Experience in managing & owning the full sale cycle from lead to closing the deal
Experience includes supporting pre‑sales cycles; using Salesforce and Advanced Microsoft Excel
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Sales and Management
Industries
Software Development, IT System Custom Software Development, and IT Services and IT Consulting
#J-18808-Ljbffr