FedEx Logistics
Role Overview
Be among the first 25 applicants. This position is responsible for any of the various tasks listed as assigned. Decision making for release related tasks, assigning work to the appropriate queue for proper entry processing, live/quota entries, FDA/FWS entries, scrolling, voids/deletes and voluntary entries utilizing computer skills in a windows environment. Maintains uniform business practices and procedures to ensure compliance with customs and oga laws and regulations and according to FedEx Express expectations.
Analyzes documentation provided to determine that harmonized tariff number and whether the shipment qualifies for special tariff treatment, NAFTA, reduced duty rates and ensures all government agency regulations are followed. Also ensures that the required information is submitted or transmitted electronically. Completes the classification of imported merchandise by determining the proper tariff classification and associate duty rate, and calculating the entered value using t/b and FedEx systems. Contact customers to resolve classification questions or to obtain government documentation required for entry. Completes the release and classification processing of each aged shipment after obtaining all missing information or documentation or moving to the proper queue for processing. Answers inquiries by FedEx Express and FedEx Express customers about the clearance status of any shipment. Accesses the internet, FedEx systems for customer databases, spreadsheets & manifest scrolling. Communicates with customers, CBP and other government agencies to obtain information necessary for release. Analyzes and researches unapplied cash and non-payments using accounting systems (ODQ) and mainframe application 74. Makes necessary adjustments to the FedEx account as requested by management. Processes all monthly and additional invoices that need to be sent out to FedEx Express.
Qualifications
High school diploma/GED. Two (2) years of business experience required, which includes one (1) year of related business experience preferred.
Strong working knowledge of CBP regulations and harmonized tariff as well as OGA regulations preferred.
Ability to analyze data and information.
Ability to make sound decisions in a time‑sensitive atmosphere.
Strong organizational skills to allow for completing multiple duties and meeting multiple deadlines.
Excellent communication skills, written and oral.
Associate’s degree or equivalent preferred.
One (1) year of brokerage experience required.
One (1) year of customer contact experience required.
Data entry/keyboard experience required.
CCS and/or Brokers license preferred.
Required: MS Office, Outlook, office equipment (phone, fax, photocopier, printer, scanner).
Organizational and interpersonal skills.
Problem‑solving skills.
Handle high volume of work.
Handle time‑sensitive work.
Ability to work independently with minimum supervision.
Ability to use multiple systems and reference material.
Interact with customers, carriers, brokers, government agencies, internal staff, management at all levels, and internal departments.
Knowledge of customs regulations, harmonized tariff schedules required.
Preferred Qualifications Must know brokerage. Data entry skills. Knowledgeable of Microsoft 365. Strong customer service skills.
Compensation Pay range: $14.45 – $22.87 USD hourly.
Working Hours Mon/Fri 7:00 am–4:00 pm and Tue/Wed/Thu 8:00 am–5:00 pm with an hour lunch. Onsite role.
Benefits Health, vision, dental insurance, retirement plans, and tuition reimbursement.
EEO Statement FedEx Logistics is an Equal Opportunity Employer including Vets/Disability. FedEx Logistics will consider qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring in the City of Los Angeles (FCIHOO). FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining wages at any stage in the employment process, including negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.
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Analyzes documentation provided to determine that harmonized tariff number and whether the shipment qualifies for special tariff treatment, NAFTA, reduced duty rates and ensures all government agency regulations are followed. Also ensures that the required information is submitted or transmitted electronically. Completes the classification of imported merchandise by determining the proper tariff classification and associate duty rate, and calculating the entered value using t/b and FedEx systems. Contact customers to resolve classification questions or to obtain government documentation required for entry. Completes the release and classification processing of each aged shipment after obtaining all missing information or documentation or moving to the proper queue for processing. Answers inquiries by FedEx Express and FedEx Express customers about the clearance status of any shipment. Accesses the internet, FedEx systems for customer databases, spreadsheets & manifest scrolling. Communicates with customers, CBP and other government agencies to obtain information necessary for release. Analyzes and researches unapplied cash and non-payments using accounting systems (ODQ) and mainframe application 74. Makes necessary adjustments to the FedEx account as requested by management. Processes all monthly and additional invoices that need to be sent out to FedEx Express.
Qualifications
High school diploma/GED. Two (2) years of business experience required, which includes one (1) year of related business experience preferred.
Strong working knowledge of CBP regulations and harmonized tariff as well as OGA regulations preferred.
Ability to analyze data and information.
Ability to make sound decisions in a time‑sensitive atmosphere.
Strong organizational skills to allow for completing multiple duties and meeting multiple deadlines.
Excellent communication skills, written and oral.
Associate’s degree or equivalent preferred.
One (1) year of brokerage experience required.
One (1) year of customer contact experience required.
Data entry/keyboard experience required.
CCS and/or Brokers license preferred.
Required: MS Office, Outlook, office equipment (phone, fax, photocopier, printer, scanner).
Organizational and interpersonal skills.
Problem‑solving skills.
Handle high volume of work.
Handle time‑sensitive work.
Ability to work independently with minimum supervision.
Ability to use multiple systems and reference material.
Interact with customers, carriers, brokers, government agencies, internal staff, management at all levels, and internal departments.
Knowledge of customs regulations, harmonized tariff schedules required.
Preferred Qualifications Must know brokerage. Data entry skills. Knowledgeable of Microsoft 365. Strong customer service skills.
Compensation Pay range: $14.45 – $22.87 USD hourly.
Working Hours Mon/Fri 7:00 am–4:00 pm and Tue/Wed/Thu 8:00 am–5:00 pm with an hour lunch. Onsite role.
Benefits Health, vision, dental insurance, retirement plans, and tuition reimbursement.
EEO Statement FedEx Logistics is an Equal Opportunity Employer including Vets/Disability. FedEx Logistics will consider qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring in the City of Los Angeles (FCIHOO). FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining wages at any stage in the employment process, including negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.
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