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TEKsystems

Medicaid ServiceNow Developer

TEKsystems, Montgomery, Alabama, United States, 36136

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Overview The ServiceNow Developer will support the Medicaid Enterprise Systems (MES) project by designing, developing, configuring, and maintaining ServiceNow applications that align with IT Service Management (ITSM) processes. This role will build workflows, automations, and integrations to support incident, change, release, and problem management across multiple MES modules and collaborate with module contractors, product owners, and enterprise teams to ensure consistent and efficient service delivery.

Responsibilities

Design, develop, configure, and maintain ServiceNow applications.

Build workflows, automations, and integrations for incident, change, release, and problem management.

Collaborate with module contractors, product owners, and enterprise teams.

Ensure consistent and efficient service delivery across MES modules.

Required Skills and Qualifications

Strong proficiency in ServiceNow development (forms, workflows, business rules, client scripts, UI policies).

Knowledge of ServiceNow ITSM modules: Incident, Problem, Change, Release, Service Catalog, CMDB, Knowledge Management, Event Monitoring.

Ability to troubleshoot, analyze, and resolve ServiceNow platform issues.

Strong understanding of ITIL practices.

Excellent communication and collaboration skills.

ITIL 4 Foundation or higher certification.

Bachelor’s degree in computer science, Information Technology, or related field, or 10+ years equivalent experience.

Certifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS) – ITSM, ServiceNow Certified Application Developer (CAD).

Preferred Skills

Experience with ServiceNow Flow Designer, IntegrationHub, and custom app development.

Knowledge of government IT projects or large‑scale enterprise environments.

Strong documentation skills (workflows, configuration, solution design).

Experience Level Intermediate Level

Pay and Benefits The pay range for this position is $50.00 - $55.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long‑term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a fully onsite position in Montgomery, AL.

Application Deadline This position is anticipated to close on Nov 3, 2025.

About TEKsystems TEKsystems is an Allegis Group company and a leading provider of business and technology services. We accelerate business transformation for our customers and work with clients worldwide.

Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

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