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Vitaver & Associates, Inc

ServiceNow Architect (onsite)

Vitaver & Associates, Inc, Tallahassee, Florida, us, 32318

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14240 - ServiceNow Architect

(onsite) – Tallahassee, FL Start Date:

ASAP

Type:

Temporary Project

Estimated Duration:

12+ months with possible extensions

Work Setting:

100% of the time at the Client’s site. No telecommuting or remote work. This is a non-negotiable requirement from the client.

Required:

Availability to work 100% of the time at the Client’s site in

Tallahassee, FL

Experience in IT product development and lifecycle management, including managing timelines, release planning, feature delivery, and post-deployment support (7+ years)

Experience leading complex, multi-team product or technology solution delivery in high-tech or government environments (5+ years)

Experience with ServiceNow development, implementation, and enhancement, including workflows, modules, and system integrations

Experience managing CMDB structure, data quality, and governance

Experience with ServiceNow Discovery tool implementation, including automated asset discovery, data validation, and integration

Experience with collaborative tools such as SharePoint 365, Microsoft Project, and Azure DevOps

Experience with government IT governance requirements, including Florida IT rules (60GG-1 through 5, F.A.C.)

ServiceNow System Administrator Certification

Preferred:

Experience in prototyping, technical evaluation, solution testing, or validating releases for production readiness

Experience integrating continuous improvement practices and incorporating user feedback into product enhancements

Experience in government IT programs or large-scale enterprise projects, including coordination of multi-vendor teams

Certified Implementation Specialist (CIS) – ServiceNow

Project Management Professional (PMP) certification

ITIL Foundation or Agile/Scrum certification

Responsibilities:

Oversee ServiceNow product development from planning through implementation and post-deployment support

Manage product development timelines, feature delivery, and release schedules

Translate business requirements into actionable development and delivery plans

Lead and coordinate cross-functional teams, including technical staff, business stakeholders, and vendors

Define, implement, and monitor application governance policies for ServiceNow modules and integrations

Provide oversight for platform configuration, enhancement, and integration activities, ensuring adherence to ServiceNow best practices

Manage or coordinate CMDB structure, data quality, and governance processes

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