Alfred University
Assistant/Sr. Assistant Director for Enrollment Visits & Events
Alfred University, Alfred, New York, United States
The Enrollment Visits and Events Coordinator position is a key member of the enrollment leadership team and is responsible for developing and coordinating an innovative and welcoming campus visit program and experience for prospective students and families. This position oversees all student ambassadors and is responsible for the hiring and training of the ambassadors. The new hire will have the opportunity to utilize institutional data, review current visits and events, and evaluate all visit/event communications in order to implement best practices in student recruitment that affect all aspects of the enrollment funnel.
Rate:
$46,288.99 - $48,954.26 annually
Essential Job Functions / Primary Responsibilities
Events:
Develops, coordinates, and implements strategic annual on-campus and virtual recruitment events such as Mini Events, Open Houses, and Accepted Student Days
Meets with Deans and other Student Experience areas on campus each summer to analyze the previous cycle and make recommendations for the upcoming year, then adjusts based on feedback from these constituents
Creates programs and processes to ensure exceptional service and experience for on-campus individual and group visits
Maintains and updates admissions presentation materials to make sure all information is accurate and consistent
Works closely with the Marketing and Communications Department, and Enrollment Operations to promote all events
Serves as the main point of contact for all admissions-related programs and events. This includes serving as a liaison with prospective students/families, AU students, faculty, staff, alumni, guest presenters, vendors
Coordinate all aspects of daily visit programming including: individual visits, high school and special group visits, information sessions, counselor experience programs, etc.
Works closely with the Summer Programs office to develop visit opportunities for students on and off campus
Works closely with specialty areas within enrollment (i.e. arts, international, transfer, graduate, financial aid) to offer various programming/event opportunities
Analyzes survey responses and follows professional best practices to continually assess and enhance the visitor experience
Creates and regularly evaluates the tour messaging and route consistency
Coordinates all aspects of the student tour guide/ambassador program including: hiring, training, supervising of staff as well as providing professional development and leadership experiences
Other Functions:
Maintains the Lobby appearance and manages staffing of the Front Desk with students or filling in with staff as necessary
Presents admissions information sessions to prospective students and families (on-campus, off-campus, virtual)
Continues to seek out and participate in professional development and training; keeps current with trends
Qualifications – Education & Experience, Knowledge, Skills & Abilities
Excellent organizational and customer service skills
Experience managing a budget
Ability to effectively and professionally communicate with university faculty and staff at all levels
Excellent communication and interpersonal skills
Thoughtful attention to detail and creative thinking
Strong multitasker and problem solver in high pressure situations
Working knowledge of Slate preferred
Demonstrable commitment to promoting and enhancing diversity
Diversity and inclusion hiring/training of students
Formal Education:
Bachelor’s Degree required; Master’s Degree in higher education, student affairs, or related field preferred
Experience:
Successful candidate will have at least two+ years of event coordination and customer service experience
Essential Functions:
With or without reasonable accommodations the incumbent must be able to read and write and speak the English language at a college level, be capable of performing sometimes complex mathematical calculations, statistical calculations and other higher mathematical operations, must be able to communicate with all levels of the institution in written and spoken form. The individual must be able to work independently. The ability to maintain regular and prompt attendance is essential to the successful performance of this position. Other essential functions may be required. A valid driver’s license is required.
Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About Alfred University Lighting the way for students since 1836 “We’ve always been a place for makers, especially those who make the future. Our commitment to independent thinking, creativity, academic rigor and community has made us a unique kind of leader since 1836.”
Alfred University (AU) was founded on principles of social justice in 1836 by liberal, independent thinkers who placed high value on education for all citizens. The University has retained and built upon the strong values of its founders, developing as an institution of national and international renown that is responsive to the needs of contemporary society while remaining consistent with the spirit of its origins. Alfred University is the second oldest co‑educational college in the United States as well as one of the earliest nineteenth‑century colleges to have enrolled African American and Native American students. It has a long‑standing history of educating socially conscious students who make a difference in their professions and their communities.
Over the course of the twentieth century, Alfred University evolved into a complex institution offering a full range of programs in the liberal arts and sciences, art and design, engineering, business, education, counseling, and school psychology to its nearly 2,000 undergraduate and graduate students that live, learn, and play on a 232‑acre campus located in an idyllic, creative valley in Western New York. To learn more, visit alfred.edu.
Alfred University actively subscribes to a policy of equal employment opportunity, and will not discriminate against any employee, student or applicant because of race, age, sex, color, sexual orientation, gender identification or expression, physical or mental disability, religion, ancestry or national origin, marital status, genetic information, military or veteran status, domestic violence victim status, criminal conviction status, political affiliation or any other characteristic protected by applicable law.
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Rate:
$46,288.99 - $48,954.26 annually
Essential Job Functions / Primary Responsibilities
Events:
Develops, coordinates, and implements strategic annual on-campus and virtual recruitment events such as Mini Events, Open Houses, and Accepted Student Days
Meets with Deans and other Student Experience areas on campus each summer to analyze the previous cycle and make recommendations for the upcoming year, then adjusts based on feedback from these constituents
Creates programs and processes to ensure exceptional service and experience for on-campus individual and group visits
Maintains and updates admissions presentation materials to make sure all information is accurate and consistent
Works closely with the Marketing and Communications Department, and Enrollment Operations to promote all events
Serves as the main point of contact for all admissions-related programs and events. This includes serving as a liaison with prospective students/families, AU students, faculty, staff, alumni, guest presenters, vendors
Coordinate all aspects of daily visit programming including: individual visits, high school and special group visits, information sessions, counselor experience programs, etc.
Works closely with the Summer Programs office to develop visit opportunities for students on and off campus
Works closely with specialty areas within enrollment (i.e. arts, international, transfer, graduate, financial aid) to offer various programming/event opportunities
Analyzes survey responses and follows professional best practices to continually assess and enhance the visitor experience
Creates and regularly evaluates the tour messaging and route consistency
Coordinates all aspects of the student tour guide/ambassador program including: hiring, training, supervising of staff as well as providing professional development and leadership experiences
Other Functions:
Maintains the Lobby appearance and manages staffing of the Front Desk with students or filling in with staff as necessary
Presents admissions information sessions to prospective students and families (on-campus, off-campus, virtual)
Continues to seek out and participate in professional development and training; keeps current with trends
Qualifications – Education & Experience, Knowledge, Skills & Abilities
Excellent organizational and customer service skills
Experience managing a budget
Ability to effectively and professionally communicate with university faculty and staff at all levels
Excellent communication and interpersonal skills
Thoughtful attention to detail and creative thinking
Strong multitasker and problem solver in high pressure situations
Working knowledge of Slate preferred
Demonstrable commitment to promoting and enhancing diversity
Diversity and inclusion hiring/training of students
Formal Education:
Bachelor’s Degree required; Master’s Degree in higher education, student affairs, or related field preferred
Experience:
Successful candidate will have at least two+ years of event coordination and customer service experience
Essential Functions:
With or without reasonable accommodations the incumbent must be able to read and write and speak the English language at a college level, be capable of performing sometimes complex mathematical calculations, statistical calculations and other higher mathematical operations, must be able to communicate with all levels of the institution in written and spoken form. The individual must be able to work independently. The ability to maintain regular and prompt attendance is essential to the successful performance of this position. Other essential functions may be required. A valid driver’s license is required.
Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About Alfred University Lighting the way for students since 1836 “We’ve always been a place for makers, especially those who make the future. Our commitment to independent thinking, creativity, academic rigor and community has made us a unique kind of leader since 1836.”
Alfred University (AU) was founded on principles of social justice in 1836 by liberal, independent thinkers who placed high value on education for all citizens. The University has retained and built upon the strong values of its founders, developing as an institution of national and international renown that is responsive to the needs of contemporary society while remaining consistent with the spirit of its origins. Alfred University is the second oldest co‑educational college in the United States as well as one of the earliest nineteenth‑century colleges to have enrolled African American and Native American students. It has a long‑standing history of educating socially conscious students who make a difference in their professions and their communities.
Over the course of the twentieth century, Alfred University evolved into a complex institution offering a full range of programs in the liberal arts and sciences, art and design, engineering, business, education, counseling, and school psychology to its nearly 2,000 undergraduate and graduate students that live, learn, and play on a 232‑acre campus located in an idyllic, creative valley in Western New York. To learn more, visit alfred.edu.
Alfred University actively subscribes to a policy of equal employment opportunity, and will not discriminate against any employee, student or applicant because of race, age, sex, color, sexual orientation, gender identification or expression, physical or mental disability, religion, ancestry or national origin, marital status, genetic information, military or veteran status, domestic violence victim status, criminal conviction status, political affiliation or any other characteristic protected by applicable law.
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