Xenon Pharmaceuticals Inc.
Vice President, Commercial Operations
Xenon Pharmaceuticals Inc., Boston, Massachusetts, us, 02298
Join to apply for the
Vice President, Commercial Operations
role at
Xenon Pharmaceuticals Inc. .
Overview About the Role We are looking for a dynamic and strategic
Vice President, Commercial Operations
to lead our Commercial Operations function from the ground up as we prepare to launch azetukalner. This role will establish the infrastructure, systems, team and processes needed for a successful launch and sustained commercial success. The VP will report to the Chief Commercial Officer and lead key areas including sales operations, forecasting, data and analytics, incentive compensation, field effectiveness, market insights, commercial training, and CRM/data infrastructure. This position is based in Boston, MA (Needham office), with hybrid work consideration for exceptional candidates.
This role is designed to be a strategic partner to cross-functional leaders across Sales, Marketing, Market Access, Medical Affairs, Finance, IT, and Compliance.
Responsibilities
Serve as a core member of the Commercial Leadership Team; develop and execute commercial operations plans aligned with company goals.
Design and implement a scalable, best-in-class commercial operations model to support pre-launch, launch, and post-launch activities.
Lead preparation for Quarterly Business Reviews and Board of Directors meetings with strategic performance insights.
Partner across functions to ensure integrated planning and execution across the commercial landscape.
Define and implement field force strategy: structure, sizing, territory alignment, targeting, support, and resource deployment.
Oversee CRM system implementation and optimization, ensuring strong adoption and utility by field teams.
Design compliant, motivating incentive compensation plans and ongoing performance tracking.
Collaborate with Sales Training to support field readiness, onboarding, and capability-building initiatives.
Lead development and governance of the commercial data strategy, integrating sales, CRM, claims, and channel data.
Build and manage KPIs, dashboards, and reporting tools to drive data-driven decision-making.
Oversee market research, data analytics, and competitive intelligence efforts to inform commercial strategies and tactics.
Partner with IT and external vendors to establish and manage a robust Commercial Data Environment (CDE).
Develop and manage Commercial Operations budgets, including vendor oversight and resource planning.
Manage the overall Commercial AOP and 5-year planning process across all commercial functions.
Drive continuous improvement initiatives to optimize commercial execution, scalability, and operational efficiency.
Oversee commercial logistics for congresses and events.
Ensure full compliance with relevant regulatory, legal, and internal standards.
Plan, recruit, lead, direct, develop, coach and evaluate direct reports in accordance with HR policies.
Act in accordance with Company policies (Code of Conduct and Ethics) and ensure policies are understood and followed.
Develop and propose short- and long-term objectives for the function aligned with company strategies.
Plan and manage budget proposals and approved budgets in line with strategic plans and Finance policies.
Some international travel may be required.
Other duties as required.
Qualifications
Minimum undergraduate degree; graduate degree strongly preferred.
15+ years of management experience in commercial operations or related biotech/pharma functions; product launch experience required.
Demonstrated success in building and scaling commercial operations in high-growth or launch environments.
Deep expertise in sales operations, field effectiveness, incentive compensation, CRM, analytics, and data governance.
Proven ability to lead cross-functional initiatives and influence at all levels, including executive and board.
Strong strategic thinking, financial acumen, and problem-solving capabilities.
Excellent communication skills with ability to translate complex data into insights.
Experience in Epilepsy or Neurology preferred.
The base salary range for this role is
$314,700 to 344,300 USD ; we will consider above this range for exceptional candidates. Total rewards include base salary, target bonus, stock options, and benefits.
Xenon encourages rest and development. US positions may require background checks and E-Verify where applicable.
To apply, click Apply Now. We thank all applicants; however, only those chosen for interview will be contacted.
US positions only: Xenon participates in the E-Verify program in all states in which we hire. Learn more about the E-Verify program here.
#J-18808-Ljbffr
Vice President, Commercial Operations
role at
Xenon Pharmaceuticals Inc. .
Overview About the Role We are looking for a dynamic and strategic
Vice President, Commercial Operations
to lead our Commercial Operations function from the ground up as we prepare to launch azetukalner. This role will establish the infrastructure, systems, team and processes needed for a successful launch and sustained commercial success. The VP will report to the Chief Commercial Officer and lead key areas including sales operations, forecasting, data and analytics, incentive compensation, field effectiveness, market insights, commercial training, and CRM/data infrastructure. This position is based in Boston, MA (Needham office), with hybrid work consideration for exceptional candidates.
This role is designed to be a strategic partner to cross-functional leaders across Sales, Marketing, Market Access, Medical Affairs, Finance, IT, and Compliance.
Responsibilities
Serve as a core member of the Commercial Leadership Team; develop and execute commercial operations plans aligned with company goals.
Design and implement a scalable, best-in-class commercial operations model to support pre-launch, launch, and post-launch activities.
Lead preparation for Quarterly Business Reviews and Board of Directors meetings with strategic performance insights.
Partner across functions to ensure integrated planning and execution across the commercial landscape.
Define and implement field force strategy: structure, sizing, territory alignment, targeting, support, and resource deployment.
Oversee CRM system implementation and optimization, ensuring strong adoption and utility by field teams.
Design compliant, motivating incentive compensation plans and ongoing performance tracking.
Collaborate with Sales Training to support field readiness, onboarding, and capability-building initiatives.
Lead development and governance of the commercial data strategy, integrating sales, CRM, claims, and channel data.
Build and manage KPIs, dashboards, and reporting tools to drive data-driven decision-making.
Oversee market research, data analytics, and competitive intelligence efforts to inform commercial strategies and tactics.
Partner with IT and external vendors to establish and manage a robust Commercial Data Environment (CDE).
Develop and manage Commercial Operations budgets, including vendor oversight and resource planning.
Manage the overall Commercial AOP and 5-year planning process across all commercial functions.
Drive continuous improvement initiatives to optimize commercial execution, scalability, and operational efficiency.
Oversee commercial logistics for congresses and events.
Ensure full compliance with relevant regulatory, legal, and internal standards.
Plan, recruit, lead, direct, develop, coach and evaluate direct reports in accordance with HR policies.
Act in accordance with Company policies (Code of Conduct and Ethics) and ensure policies are understood and followed.
Develop and propose short- and long-term objectives for the function aligned with company strategies.
Plan and manage budget proposals and approved budgets in line with strategic plans and Finance policies.
Some international travel may be required.
Other duties as required.
Qualifications
Minimum undergraduate degree; graduate degree strongly preferred.
15+ years of management experience in commercial operations or related biotech/pharma functions; product launch experience required.
Demonstrated success in building and scaling commercial operations in high-growth or launch environments.
Deep expertise in sales operations, field effectiveness, incentive compensation, CRM, analytics, and data governance.
Proven ability to lead cross-functional initiatives and influence at all levels, including executive and board.
Strong strategic thinking, financial acumen, and problem-solving capabilities.
Excellent communication skills with ability to translate complex data into insights.
Experience in Epilepsy or Neurology preferred.
The base salary range for this role is
$314,700 to 344,300 USD ; we will consider above this range for exceptional candidates. Total rewards include base salary, target bonus, stock options, and benefits.
Xenon encourages rest and development. US positions may require background checks and E-Verify where applicable.
To apply, click Apply Now. We thank all applicants; however, only those chosen for interview will be contacted.
US positions only: Xenon participates in the E-Verify program in all states in which we hire. Learn more about the E-Verify program here.
#J-18808-Ljbffr