San Francisco Department of Public Health
Health Worker 2 (Interpreter Services) - San Francisco Department of Public Heal
San Francisco Department of Public Health, San Francisco, California, United States, 94199
Overview
Health Worker 2 (Interpreter Services) – San Francisco Department of Public Health (2586) Role summary: Under supervision, the Health Worker 2 (Interpreter Services) provides language assistance to non-English and limited English speaking clients seeking health care or visiting Department of Public Health facilities. Responsibilities
Provides interpreter services in person, by telephone and video to limited English speaking clients and their families in various venues within the San Francisco Department of Public Health. Translates correspondence, medical histories, medical procedures and instructions, medical consent forms, patient education brochures and other documents as necessary. Serves as office dispatcher and dispatches interpreters to the appropriate departments by using all available resources. Performs telephone dispatching. Performs incidental clerical duties such as keeping records, answering the telephone and arranging client appointments; and Performs computer data entry. Qualifications
One (1) year of verifiable experience within the last five (5) years, performing a combination of at least two (2) of the following duties: serving as a liaison between targeted communities and healthcare agencies; providing culturally appropriate health education/information and outreach to targeted populations; providing referral and follow up services or coordinating care; providing informal counseling, social support and advocacy to targeted populations; escorting and transporting clients; providing courier/dispatcher functions; performing pre-clinical examinations of vital statistics (e.g., weight, height, temperature, blood pressure); and One year of verifiable experience working as a Medical Interpreter; OR Possession of a Certificate of Completion of a Medical Interpreter educational program from an accredited college or university; OR Possession of a national certification in Interpreting from the Certification Commission for Healthcare Interpreter (CCHI) or the National Board of Certification for Medical Interpreters (NBCMI); OR Possession of a Bachelor’s Degree or higher in Interpreting or Translation and Interpretation from an accredited college or university; AND A. Bilingual in English and Spanish; OR B. Bilingual in English and Cantonese; OR C. Bilingual in Cantonese and Mandarin. Substitution : Possession of a Community Health Worker Certificate from City College of San Francisco can substitute for 6 months of experience for minimum qualification #1. Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Working Conditions
Some positions may require working directly with individuals within locked jails or psychiatric facilities, the homeless population, and individuals who have or are carriers of infectious/communicable diseases. Some positions may also require exposure to inclement weather conditions. How To Apply
Applications for City and County of San Francisco jobs are only accepted online at careers.sf.gov. Our e-mail communications may come from more than one department; please ensure your email is set to accept messages from all of us at this link. Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account. Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Retain this confirmation email for your records. If you have questions regarding this recruitment or application process, please contact the analyst, Juliette Soto at Juliette.Soto@sfdph.org or (628)271-6709. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Equal Employment Opportunity.
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Health Worker 2 (Interpreter Services) – San Francisco Department of Public Health (2586) Role summary: Under supervision, the Health Worker 2 (Interpreter Services) provides language assistance to non-English and limited English speaking clients seeking health care or visiting Department of Public Health facilities. Responsibilities
Provides interpreter services in person, by telephone and video to limited English speaking clients and their families in various venues within the San Francisco Department of Public Health. Translates correspondence, medical histories, medical procedures and instructions, medical consent forms, patient education brochures and other documents as necessary. Serves as office dispatcher and dispatches interpreters to the appropriate departments by using all available resources. Performs telephone dispatching. Performs incidental clerical duties such as keeping records, answering the telephone and arranging client appointments; and Performs computer data entry. Qualifications
One (1) year of verifiable experience within the last five (5) years, performing a combination of at least two (2) of the following duties: serving as a liaison between targeted communities and healthcare agencies; providing culturally appropriate health education/information and outreach to targeted populations; providing referral and follow up services or coordinating care; providing informal counseling, social support and advocacy to targeted populations; escorting and transporting clients; providing courier/dispatcher functions; performing pre-clinical examinations of vital statistics (e.g., weight, height, temperature, blood pressure); and One year of verifiable experience working as a Medical Interpreter; OR Possession of a Certificate of Completion of a Medical Interpreter educational program from an accredited college or university; OR Possession of a national certification in Interpreting from the Certification Commission for Healthcare Interpreter (CCHI) or the National Board of Certification for Medical Interpreters (NBCMI); OR Possession of a Bachelor’s Degree or higher in Interpreting or Translation and Interpretation from an accredited college or university; AND A. Bilingual in English and Spanish; OR B. Bilingual in English and Cantonese; OR C. Bilingual in Cantonese and Mandarin. Substitution : Possession of a Community Health Worker Certificate from City College of San Francisco can substitute for 6 months of experience for minimum qualification #1. Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Working Conditions
Some positions may require working directly with individuals within locked jails or psychiatric facilities, the homeless population, and individuals who have or are carriers of infectious/communicable diseases. Some positions may also require exposure to inclement weather conditions. How To Apply
Applications for City and County of San Francisco jobs are only accepted online at careers.sf.gov. Our e-mail communications may come from more than one department; please ensure your email is set to accept messages from all of us at this link. Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account. Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Retain this confirmation email for your records. If you have questions regarding this recruitment or application process, please contact the analyst, Juliette Soto at Juliette.Soto@sfdph.org or (628)271-6709. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Equal Employment Opportunity.
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