Core Call Inc
Overview
Job Title: Customer Service Assistant
Location: Washington, DC
Job Type: Full-Time
Department: Core Call Inc
Base pay range: $18.00/hr - $25.00/hr
Location and compensation are as stated in the job post.
Job Overview We are seeking a motivated and enthusiastic Customer Service Assistant to join our dynamic team. In this vital role, you will be the face of our organization, providing exceptional support to our customers and ensuring their experience with us is positive and memorable. Your primary focus will be on handling customer inquiries, resolving issues, and providing accurate information about our products and services.
Key Responsibilities
Respond promptly to customer inquiries via phone, email, and chat
Assist customers in navigating our product offerings and services
Resolve customer complaints effectively and efficiently
Maintain accurate records of customer interactions and transactions
Collaborate with other departments to address customer needs
Provide feedback on customer trends and issues to enhance service delivery
Skills, Knowledge and Expertise
High school diploma or equivalent; associate's degree preferred
Proven experience in a customer service role or similar position
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Ability to work effectively in a fast-paced team environment
Proficiency in using customer service software and systems
Benefits
Opportunities for professional growth and career advancement
Comprehensive training to support your role and skill development
Collaborative and inclusive work environment
Paid time off, including holidays and vacation days
Job Details
Department:
Core Call Inc
Location:
Washington, DC
Compensation:
$18.00 - $25.00 / hour
Seniority level:
Entry level
Employment type:
Full-time
Job function:
Other
Industries:
Strategic Management Services
Additional notes: Referrals increase your chances of interviewing at Core Call Inc. Get notified about new Customer Service Assistant jobs in Washington, DC.
#J-18808-Ljbffr
Location: Washington, DC
Job Type: Full-Time
Department: Core Call Inc
Base pay range: $18.00/hr - $25.00/hr
Location and compensation are as stated in the job post.
Job Overview We are seeking a motivated and enthusiastic Customer Service Assistant to join our dynamic team. In this vital role, you will be the face of our organization, providing exceptional support to our customers and ensuring their experience with us is positive and memorable. Your primary focus will be on handling customer inquiries, resolving issues, and providing accurate information about our products and services.
Key Responsibilities
Respond promptly to customer inquiries via phone, email, and chat
Assist customers in navigating our product offerings and services
Resolve customer complaints effectively and efficiently
Maintain accurate records of customer interactions and transactions
Collaborate with other departments to address customer needs
Provide feedback on customer trends and issues to enhance service delivery
Skills, Knowledge and Expertise
High school diploma or equivalent; associate's degree preferred
Proven experience in a customer service role or similar position
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Ability to work effectively in a fast-paced team environment
Proficiency in using customer service software and systems
Benefits
Opportunities for professional growth and career advancement
Comprehensive training to support your role and skill development
Collaborative and inclusive work environment
Paid time off, including holidays and vacation days
Job Details
Department:
Core Call Inc
Location:
Washington, DC
Compensation:
$18.00 - $25.00 / hour
Seniority level:
Entry level
Employment type:
Full-time
Job function:
Other
Industries:
Strategic Management Services
Additional notes: Referrals increase your chances of interviewing at Core Call Inc. Get notified about new Customer Service Assistant jobs in Washington, DC.
#J-18808-Ljbffr