CookUnity
Senior Program Manager – Cold Chain Logistics Operations
CookUnity, New York, New York, us, 10261
Senior Program Manager – Cold Chain Logistics Operations
Overview
We are seeking a Senior Program Manager – Cold Chain Logistics Operations to lead critical logistics initiatives across last-mile, middle-mile, and third-party delivery networks. This role will be responsible for optimizing routing, enhancing 3PL performance, scaling middle-mile infrastructure, and driving logistics analytics to improve delivery reliability and cost efficiency.
Responsibilities
3PL Partnership Management: Oversee national third-party logistics relationships, ensuring contract compliance, performance benchmarking, and continuous service improvement.
Routing Optimization: Lead initiatives to improve routing density, reduce delivery times, and increase delivery reliability across urban and suburban zones.
3PL Performance Improvement: Establish KPIs and governance models for tracking 3PL partner performance; implement corrective action plans and standardization programs.
Middle Mile Infrastructure Development: Design and scale regional middle-mile transportation models to improve inter-hub connectivity and reduce dwell time between fulfillment and delivery.
Logistics Analytics & Reporting: Build and maintain dashboards to monitor cost-per-delivery, on-time rates, exception trends, and cold chain integrity; translate insights into strategic action plans.
Cross-Functional Collaboration: Work closely with Fulfillment, Tech, Culinary, and Customer Experience teams to align logistics strategies with broader operational goals.
Market Expansion Support: Lead logistics readiness and rollout for new regions, including route planning, 3PL onboarding, and service integration.
Process Standardization Develop SOPs, playbooks, and scalable workflows to ensure consistency and repeatability in delivery execution across the network.
Qualifications
Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
5+ years of experience managing logistics or delivery operations across multiple regions, with specific experience working with 3PLs.
Proven success in routing optimization and performance improvement initiatives within delivery or food logistics.
Strong analytical and communication skills, with ability to influence both vendors and internal stakeholders.
Willingness to travel (25%) and maintain onsite presence (~50%) at CookUnity locations.
Preferred Requirements
Master’s degree in Supply Chain, Logistics, Operations Management, or Business.
Lean Six Sigma certification (Green Belt or higher), with experience applying it to logistics or transportation environments.
Experience designing and implementing hub-and-spoke or middle-mile logistics infrastructure for cold chain or perishable products.
Proficiency in tools such as Tableau, SQL, Power BI, routing software, and Lucidchart.
Deep knowledge of cold chain delivery challenges and last-mile service optimization.
Benefits
Health Insurance coverage
401k Plan
Stock Options Plan granted on Day 1
Bi-annual performance bonus
Unlimited PTO
5-year Sabbatical: 4-week paid sabbatical after 5 years
Paid Family leave
Compassionate Leave: 3-5 days as needed
CookUnity credits added monthly
Wellness perks: nutritional coach and fitness subsidies
Personalized Spanish coach
Opportunity to join a company changing how we eat and how chefs work
Compensation Pay Range for this position: $110,000—$130,000 USD. All final pay rates will be determined by candidate experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
If you’re interested in this role, please submit your application and we will reach out if there is a fit. Thank you for your time!
EEO Statement:
CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
What you’ll see below are other roles and location-specific postings not directly related to this job.
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Responsibilities
3PL Partnership Management: Oversee national third-party logistics relationships, ensuring contract compliance, performance benchmarking, and continuous service improvement.
Routing Optimization: Lead initiatives to improve routing density, reduce delivery times, and increase delivery reliability across urban and suburban zones.
3PL Performance Improvement: Establish KPIs and governance models for tracking 3PL partner performance; implement corrective action plans and standardization programs.
Middle Mile Infrastructure Development: Design and scale regional middle-mile transportation models to improve inter-hub connectivity and reduce dwell time between fulfillment and delivery.
Logistics Analytics & Reporting: Build and maintain dashboards to monitor cost-per-delivery, on-time rates, exception trends, and cold chain integrity; translate insights into strategic action plans.
Cross-Functional Collaboration: Work closely with Fulfillment, Tech, Culinary, and Customer Experience teams to align logistics strategies with broader operational goals.
Market Expansion Support: Lead logistics readiness and rollout for new regions, including route planning, 3PL onboarding, and service integration.
Process Standardization Develop SOPs, playbooks, and scalable workflows to ensure consistency and repeatability in delivery execution across the network.
Qualifications
Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
5+ years of experience managing logistics or delivery operations across multiple regions, with specific experience working with 3PLs.
Proven success in routing optimization and performance improvement initiatives within delivery or food logistics.
Strong analytical and communication skills, with ability to influence both vendors and internal stakeholders.
Willingness to travel (25%) and maintain onsite presence (~50%) at CookUnity locations.
Preferred Requirements
Master’s degree in Supply Chain, Logistics, Operations Management, or Business.
Lean Six Sigma certification (Green Belt or higher), with experience applying it to logistics or transportation environments.
Experience designing and implementing hub-and-spoke or middle-mile logistics infrastructure for cold chain or perishable products.
Proficiency in tools such as Tableau, SQL, Power BI, routing software, and Lucidchart.
Deep knowledge of cold chain delivery challenges and last-mile service optimization.
Benefits
Health Insurance coverage
401k Plan
Stock Options Plan granted on Day 1
Bi-annual performance bonus
Unlimited PTO
5-year Sabbatical: 4-week paid sabbatical after 5 years
Paid Family leave
Compassionate Leave: 3-5 days as needed
CookUnity credits added monthly
Wellness perks: nutritional coach and fitness subsidies
Personalized Spanish coach
Opportunity to join a company changing how we eat and how chefs work
Compensation Pay Range for this position: $110,000—$130,000 USD. All final pay rates will be determined by candidate experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
If you’re interested in this role, please submit your application and we will reach out if there is a fit. Thank you for your time!
EEO Statement:
CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
What you’ll see below are other roles and location-specific postings not directly related to this job.
#J-18808-Ljbffr